: We visited JYSK Taastrup today to buy items for our new house, and we had an excellent experience thanks to Natasha. She was incredibly supportive, patient, and professional throughout... See more
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See what reviewers are saying
Love dealing with Jysk- their promotions are very real and the price drops are amazing. Delivery is always on time and easy as well.
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I’ve had a really positive experience shopping at JYSK Denmark. I bought quite a few items for my home, and I’m very satisfied with both the quality and the prices. The products were affordable, pract... See more
Company replied
Purchased a garden furniture set in the Wakefield store, got home to put the set together and none of the pieces actually fit together. Had to make another journey back to the store to take it back... See more
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Company details
Written by the company
JYSK har altid et godt tilbud til dig indenfor alt til boligen - gå på opdagelse i vores store sortiment og se alle de gode tilbud idag!
Om JYSK
Written by the company
Contact info
Sødalsparken 18, 8220, Brabrand, Denmark
- +45 70808190
- kundeservice@jysk.com
- www.jysk.dk
4.3
Excellent
49K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent delivery service
21 April 2026
Reply from JYSK Danmark
Hi Aikaterini.
Thank you for writing.
We are very pleased to hear, that you had a good experience with your delivery.
Have a nice day.
//Axel - JYSK customer service
I never had problems with jysk and…
I never had problems with jysk and really liked their products. But looks like Spanish jysk built different. I have ordered a bed on March 19 with home delivery to the apartment within 10 days. On April 15 I have received 1 box of promised 2 and was left with it straight on the street. I was promised second box arrives tomorrow. Obviously never happened. Logistics provider doesn’t answer my claims. Jysk customwr support doesn’t help either. Paid for the product I never had.
23 April 2026
Unprompted review
Reply from JYSK Danmark
Hi Vlad
Thank you for your review.
You submitted a review for JYSK Denmark. We have therefore reported it so that it finds the right place.
We hope you receive the assistance you need.
You can reach our customer service here:
https://jysk.es/
Have a nice day.
// Anne JYSK Customer Service Denmark
Unfortunately if i could i would give 0…
Unfortunately if i could i would give 0 or less than 0 to be honest, ordered a sofa with delivery today, have not received any communication the day before ( they should do it to have a confirmation of the shipping window of time which is like 4 hours, mine 2-6PM) and when i used the chat customer service around 2.30 PM to check if the delivery was happening and they said YES, at 5 PM called by phone the customer service they said that the delivery service DID not KNOW about my delivery?????now it will be delivered in a week time on a morning slot that i just need to accept ( which means another half day of leave from work) , the sofa was meant to be for a more comfortable stay for my old parents which will not happen, terrible communication and organization, would not recommend , obviously no kind action to give a vouch or gift card for the money lost in leave from work and discomfort to my overall plans
22 April 2026
Unprompted review
Reply from JYSK Danmark
Hi Nadilka
Thank you for taking the time to share your experience, and I am truly sorry to hear about the situation with your sofa delivery.
I completely understand your frustration – especially as you had planned the delivery around a specific time window and for an important reason. The lack of clear communication and the confusion regarding the delivery status is not the experience we aim to provide, and I can only apologize for the inconvenience this has caused you and your family.
This clearly should have been handled more reliably, with proper coordination between our systems and the delivery service, and I understand how disappointing it is that it has affected your plans and required additional time off work.
Thank you again for your feedback – it is taken very seriously and helps us improve.
Wishing you a better rest of the week.
// Anne - JYSK Kundeservice
My order #4089236547 arrived…
My order #4089236547 arrived incomplete. The Skals display cabinet was not delivered. The sofa arrived damaged. I wrote to you here, and you thanked me for the feedback. However, I did not provide any feedback. I simply wanted my issue to be resolved as soon as possible. I was told the display cabinet would be delivered within 1-3 business days, and the sofa by next week. Right now, I’m being penalized because of the delivery company’s mistake. I’m sitting here in the middle of my living room waiting with three huge boxes. JYSK has let me down. I expected this issue to be resolved quickly.
21 April 2026
Reply from JYSK Danmark
Hello Aysel
Thank you for your review, and we’re truly sorry to hear about your experience.
We completely understand how frustrating it must be to receive an incomplete delivery and a damaged sofa – especially when you were expecting a quick resolution. This is certainly not the experience we want to provide, and we sincerely apologize for the inconvenience this has caused you.
We would very much like to help get this resolved as quickly as possible. As we unfortunately cannot access your case directly via Trustpilot, we kindly ask you to contact our customer service team with your order number (#4089236547), so we can follow up on both the missing display cabinet and the damaged sofa, and ensure a proper and timely solution.
Thank you for bringing this to our attention – we take this very seriously and will do our best to assist you further.
We hope to resolve this for you very soon. Wishing you a good day ahead.
// Anne - JYSK Kundeservice
Good service
18 April 2026
Reply from JYSK Danmark
Hello Ahalya
Thank you very much for your review.
We’re happy to hear that you experienced good service – that’s exactly what we aim to deliver.
We appreciate your feedback and hope to see you again in one of our stores.
Wishing you a great day.
// Anne - JYSK Kundeservice
Reply from JYSK Danmark
Hello Tarek
Thank you very much for your review.
We’re really happy to hear that you’re satisfied with the quality and found the instructions helpful – that means a lot to us.
We hope to see you again in one of our stores.
Wishing you a wonderful day.
// Anne - JYSK Kundeservice
The products
11 April 2026
Reply from JYSK Danmark
Hi Radulescu
Thank you for your review.
If you have any issues with our products, you are always welcome to come to one of our stores or contact our customer service center on phone: 70808190.
Have a great day.
//Mette - JYSK Customer Service.
Reply from JYSK Danmark
Hi Abhishek,
Thank you very much for your review! 🌟
We’re happy to hear that you’re satisfied with both the product and the service 💙
That means a lot to us!
We hope to welcome you at JYSK again soon 🛍️✨
// Annesofie – JYSK Customer Service
Reply from JYSK Danmark
Hi Gergo,
Thank you very much for your review! 🌟
We’re happy to hear that you experienced reliable and quick assistance from our customer service 💙
That’s exactly what we aim to provide.
We hope to welcome you at JYSK again soon! 🛍️✨
// Annesofie – JYSK Customer Service
Very happy with service and product.
15 April 2026
Reply from JYSK Danmark
Hi Diane
Thank you for your review 🌟
We’re very happy to hear that you’re satisfied with both the service and the product 🙂
Have a great day.
//Mette – JYSK Customer Service.
Fast delivery
15 April 2026
Reply from JYSK Danmark
Hey Florame.
Thank you very much for your review.
I’m glad that you had a good experience with our delivery.😊
Have a nice day.
//Caroline JYSK Customer Service
Reply from JYSK Danmark
Hej Anne Mette
Tak for din anmeldelse 🌟
Det glæder os at høre, at du oplevede god service hos os 🙂
Du ønskes en god dag.
//Mette – JYSK kundeservice.
Hurtig behandling og god kunde sørvis
14 April 2026
Reply from JYSK Danmark
Hej Carsten
Tak for din anmeldelse.
Det er dejligt at høre, at du har oplevet hurtig behandling og god kundeservice.
Du ønskes en god dag.
//Mette – JYSK kundeservice
GOOD SERVICE
13 April 2026
Reply from JYSK Danmark
Hej Amit,
Tusind tak for din anmeldelse!
Det glæder os meget at høre, at du har oplevet god service hos os 🙌😊
Vi sætter stor pris på din feedback.
Rigtig god dag til dig! 🌟
// Annesofie – JYSK Kundeservice
The service was good
15 April 2026
Reply from JYSK Danmark
Hi Hugo.
Thank you very much for your review.
I am pleased to hear that the service met your expectations.😉
Have a great day.
// Caroline JYSK Customer Service.
Good choice
15 January 2026
Reply from JYSK Danmark
Hej Leila
Tusind tak for din fine anmeldelse – det sætter vi virkelig stor pris på at høre.
Det er dejligt at vide, at du er tilfreds med dit valg og din oplevelse hos os. Tak fordi du tog dig tid til at dele din feedback.
Rigtig god dag til dig.
// Anne - JYSK Kundeservice
I am very disappointed with my…
I am very disappointed with my experience. I visited the store in person to get professional guidance, yet the service was inadequate. The employee failed to inform me that the bed requires slats, and despite my explicit request, the two mattresses for the kids' bed were never added to the order. After waiting two weeks for delivery, I’ve received an incomplete order. Very frustrating and unprofessional.
14 April 2026
Reply from JYSK Danmark
Hello Kleanthi
Thank you for your review. We are truly sorry to read about your experience.
We fully understand how frustrating it must be to receive an incomplete order after visiting the store and receiving assistance with your purchase. This is certainly not the experience we want to provide our customers.
We apologise if insufficient information was given about the product and if your requests regarding the order were not correctly registered. This is not acceptable, and we take your feedback seriously.
We hope that the matter has already been resolved and that you have received the missing items so that everything is now in order.
Have a nice day.
// Anne - JYSK Customer Service
Super godt!!!!!
Super godt!!!!!, døren er åben kom ind please. Help me please come in i AM in bed after hospital help me please come in please!! Thank You very much!!!!!
11 April 2026
Reply from JYSK Danmark
Hej Andre
Tak for din anmeldelse.
Vi er glade for de posetive ord.
Hvis du har brug for ydligere hjælp, er du velkommen til at kontakte vores kundeservice.
God dag.
// Anne - JYSK Kundeservice
Everything is fine.I have been ordered…
Everything is fine.I have been ordered and received my good in time and as intended
10 April 2026
Reply from JYSK Danmark
Hi Oleg,
Thank you very much for your review!
We’re happy to hear that everything went well, and that your order was placed and delivered on time and exactly as expected 🙌😊
We really appreciate you taking the time to share your experience 🌟
// Annesofie – JYSK Customer Service
Great service!
11 April 2026
Reply from JYSK Danmark
Hi SM,
Thank you so much for your review!
We’re happy to hear that you experienced great service 🙌😊
Your feedback means a lot to us.
Have a great day! 🌟
// Annesofie – JYSK Customer Service
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