Great selection and great prices. Unfortunately, shipping is randomly selected by their warehouse between usps and ups. If you want to call and be on hold for an hour, you can possibly get them to s... See more
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Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.
Contact info
140A 58th Street, Suite 6N - 6th Floor, 11220, Brooklyn, United States
- 877-834-1434
- orders@jomashop.com
- www.jomashop.com
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Not being able to get product delivered…
Not being able to get product delivered on time. Items not available or in stock.
Excelente prices and productos!!
My last experience is not good my order…
My last experience is not good my order came in and the bottles came in defective ,I call and let them know the pump is not in the bottle so there is no way to get the cologne from both bottles ,they ask to send pictures I did several times. No response from them because I think it's unfair for me to pay to send it back to them when its there duty to inspect the items before shipping.
I'm not please
Deficient packing or shipping
Deficient packing or shipping. Packages are arriving crushed. Strength of outer shell packaging should be improved. Experience the same issue in my last 2 orders.
Authentic items , for real!
Authentic items. Great sale prices. Variety of options.
Wish they can sell outdoor apparells like the north face brands and other camping goods.
Excellent products and good discounts
I’ve only bought fragrances from…
I’ve only bought fragrances from Jomashop, but I’ve had nothing but good experiences with them. Every bottle I’ve gotten has been legit, packaged well, and showed up without any issues. Their prices are hard to beat, and shipping has always been solid for me. I’ll definitely keep buying my fragrances from them.
Great prices
Great prices. Great sales! Shipping reasonable price and time. LOVE the products that I ordered.
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