Jomashop Reviews 

41,914
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 9,687 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the authentic products, noting that items like perfumes and watches are 100% original and of top quality, often comparing them favorably to other retailers. Many people highlight the unbeatable prices, finding them significantly lower than competitors and offering great value, especially for sale items. Reviewers also appreciate the ease of ordering and the wide selection of products available, with many becoming repeat customers. However, some customers also noted inconsistencies with delivery, mentioning that while some orders arrive quickly and on time, others experience slow processing and extended shipping times. A few other people also felt that there were issues with order fulfillment, such as declined orders without notification, receiving products with missing parts, or items not being new as advertised.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, authenticity, and... See more

Price

Reviewers consistently express satisfaction with the pricing, noting that they find the best prices for... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising the quick and fast... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the ease of... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the top-notch products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection and great prices. Unfortunately, shipping is randomly selected by their warehouse between usps and ups. If you want to call and be on hold for an hour, you can possibly get them to s... See more

Rated 5 out of 5 stars

Overall such a good company. Reliable, great products, amazing deals, and good customer service. I have not had a single issue using their website, orders come on time, and just can’t beat their price... See more

Rated 5 out of 5 stars

I’ve gotten three items from them and all have arrived on time and perfect conditions. For the last one I accidentally selected the wrong shipping method, and Annela from CS quickly helped me rectify... See more

Rated 5 out of 5 stars

It was easy to navigate, had a wide selection of fragrances, and even other paraphernalia. Checkout was easy and had many payment options. Shipping was fairly priced, while offering a small price of l... See more


Company details

  1. Watch Store
  2. Clothing Store

Written by the company

Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42K reviews

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4.4

All reviews

(41,914)

10,008 reviews in the last 12 months

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Rated 3 out of 5 stars

Slow on processing and deliveries

Slow on processing and deliveries. I typically buy everywhere else first because they are faster. I can’t give you credit for the products cause you didn’t make them. Three stars is for the price.

6 July 2026
Rated 5 out of 5 stars

Amazing Service

This is the second watch I have ordered from Jomashop. They have been excellent to buy from. They first watch shipped quickly and arrived in perfect condition as described. I loved the first one so much I am ordering from them again.

5 July 2026
Rated 1 out of 5 stars

Shipping takes forever

Shipping takes forever and they intentionally make it almost impossible for customers to request return, everything on the website works flawless except the return request Page. A class lawsuit worthy.

2 July 2026

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