Our 3 dogs and 2 cats were safely transported from Qatar to England, and needless to say, we are so impressed by James Cargo Services. Continuous contact to keep us fully informed and so very helpful.... See more
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James Cargo Services provide International forwarding and logistics, handling even the largest shipments with a personal touch. We offer professional services by air, sea and road for both export and import movements, including a full Customs brokerage service across the UK. The services we cover are General Cargo, Motorcycles, Pet Travel and Fulfilment.
Contact info
TW14 , Hounslow, United Kingdom
- www.jamescargo.com
Replied to 50% of negative reviews
Typically replies within 1 month
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Everything went really well with our dog's air travel
Everything went really well with our dog's travel and despite being his first air travel he looked quite "chilled" on arrival.
Thank you for the J. Cargo team for keeping us up to date and for all the support

Reply from James Cargo Services
Excellent service
Excellent service and clear communication from start to finish. We are hugely grateful to the team for their role in importing our 2 cats into the UK and delivering them to our door. The trip wasn't quite as planned due to a hold up on the export end but JCS immediately responded to what was needed, helped me understand the paperwork that was needed and were genuinely kind to me, and the cats, through the whole process. Would highly recommend.

Reply from James Cargo Services
4 weeks ago my chow chow arrived from…
4 weeks ago my chow chow arrived from Manila … The guys at James cargo where fantastic a completely stress free experience.. Amy and Lisa are true professionals.. who know exactly what they are doing … 10 out of 10

Reply from James Cargo Services
Fantastic communication from the…
Fantastic communication from the initial quote to the final destination. Quick response and a reassuring communication style kept the family at ease.
Rachel was efficient and had a fantastic understanding of all regulations for the export from Uk.
Linking the team with the import team in the UAE was easy and nothing was too much of a trouble.
A friendly, efficient and above all, a safe process for our dog. Can’t recommend highly enough.

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Very smooth process transporting my dog…
Very smooth process transporting my dog Frankie from Jordan to the UK! Friendly team and very fast at replying to any questions I had. I would definitely use JCS if transporting any pets again. Thank you so much!

Reply from James Cargo Services
These guys were just excellent
These guys were just excellent from first contact through to safe and sound delivery of our cats from UK to Dubai. Special mention for Steve who collected them for being so friendly, helpful, caring and compassionate - going the extra mile for us.

Reply from James Cargo Services
A big thank you to JSC Livestock
A big thank you to JSC Livestock for their amazing help in relocating my one-year-old Ragdoll from the UK to Taipei. Moving such a long distance with a cat was super stressful, but their clear and friendly communication made it so much easier.
I was really impressed by how comfortable my cat seemed in their custom-built kennel — it was obvious they prioritised her well-being. She arrived safely and is now happily settling in at our hotel.
A special shoutout to Charlie for his constant support and guidance. I’d definitely recommend JSC Livestock to anyone relocating their pets. They truly made the whole experience much smoother!

Reply from James Cargo Services
Sending my parrot to the philippines
An amazing company very great thank you to rachel who helped me from day one to the time my parrot got to the philippines rachel is so helpful keeping me out to date throughout i really really highly recommend this company i wish offer give it more than five stars thank you rachel for everything

Reply from James Cargo Services
Custom's clearance for cat
We've used James Cargo Services for our cat custom's clearance and delivering it to our home. Everything was done just perfectly. Good communication.

Reply from James Cargo Services
Highly Recommended! Don't think twice!
Massive, massive thank you to Rachel and the team at James Cargo services. Our 2 rescue kitties, Lola & Elliott moved from the UK to Dubai. Rachel made the experience easy, simple and smooth. She was attentive, answered all our questions quickly and guided us every step of the way. Even had a couple changes during the process and they handled it with ease and professionalism. Both kitties arrived safely and happy in their new home.
Special Thank you to Rachel and the whole team at James Cargo. We are very grateful to each of you.

Reply from James Cargo Services
I highly recommend them
I highly recommend them! Lisa made it all so easy and stress-free. The portal was easy to upload documents. They were always there to answer my questions, were waiting for my dog at the airport and drop her in our home. They kept me updated the whole way through – such a great experience!

Reply from James Cargo Services

Reply from James Cargo Services
Highly recommend for feathered friends
James Cargo Services recently supported the move of my African gray parrot from the US to the UK. They worked seamlessly with the company handling the US side of things, taking over from the moment my parrot landed at Heathrow until she was safely delivered at her new home. Lise was great to work with, very responsive and calm! I'd happily use JCS again and would recommend them without hesitation.

Reply from James Cargo Services
Highly recommend
Honestly can’t recommend enough! From start to finish. Efficient caring service with plenty of updates on their journey
My dogs arrived safely and happy ready for their new home
Thank you

Reply from James Cargo Services
Very happy customer
Very happy customer, JCS offered a professional and quick service. Clear communication and delivered pets to their new home. Thank you!

Reply from James Cargo Services
Dog and Green-Cheeked Conure from Canada to UK
We moved our dog Izzy and conure Monty from Canada to the UK in December 2024. The JCS team were phenomenal with their support through the whole process from initial guidance to final sign off at Heathrow’s HARC.
I was incredibly nervous moving both our pets, but I was especially nervous going through the steps to transport Monty, our pet green-cheeked conure, given all the export, import and licensing requirements. JCS, supported me every step of the way with patience and clear guidance. They worked closely with our export company in Canada and the communication was absolutely stellar. I really could not have asked for a better experience.
Their attention to detail and professionalism resulted in a waiting time of less than an hour and a half at HARC.
Just phenomenal.
Thanks so much to Lisa and Danielle and all the staff at JCS for all your patient responses to my endless questions. I really do appreciate everything you did!

Reply from James Cargo Services
Professional, caring, informative, helpful & attentive
Huge thank you to the team at James Cargo Services (JCS). 3 Years ago we moved from Melbourne to UK for work and life style change with our 3 beautiful well loved fur babies. We did our due dilligence and a researched quite a lot of International Animal Carriers and came up with James Cargo Services Co Parterns (in Aust). Once we arrived in the UK - JCS took over with the same gusto of professional, caring, informative, helpful & attentive servives throughout the whole process - so much so that when we decided to move back home to Melbourne in December 2024, we used both companies again. Returning from the UK to Australia is a long process & the team at JCS helped us every step of the way. We would definitley recommend James Cargo Services for any furture transportation.

Reply from James Cargo Services
Excellent
I cannot thank Jane and the team from James Cargo services enough, everything from start to finish was brilliant. I was very nervous about flying my dog from the UK to the UAE but Jane kept me updated and reassured me through the whole process.
Excellent service would highly recommend James Cargo services
😊

Reply from James Cargo Services
Thoroughly recommend
Thoroughly recommend. Moving pets is a very worrying thought process, but Rachel and the team made everything simple, smooth and were always on hand for questions. They picked our dog up from my home, transferred her, checked them in and put them on their way, and kept me in the loop throughout - great experience.

Reply from James Cargo Services
The team at JCS has been incredible at…
The team at JCS has been incredible at facilitating the entire process.
Relocating one'e pet is always a worrying experience, but JCS' constant communication alleviated any worries i had. Rachel was a breeze to work with and super friendly too!
I would also add that they're fairly priced
Could not recommend them enough.

Reply from James Cargo Services
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