Look and feel of the products are great although the sizing needs a review. I fit comfortably into XL for Rab and North Face but Isobaa is XXL and even that in one T-shirt is too tight. Delivery... See more
Company replied
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See what reviewers are saying
I bought 2 Womens Merino 260 Casual Hoodie. I life in the Netherlands and I hesitated whether I would buy here because I don't know the company and there are many dropshippers. But I was looking for s... See more
Company replied
I ordered some items before Christmas as presents. The items arrived quite quickly and were well packaged. All the items were great and so I recently ordered a jersey for myself and another zip t... See more
Company replied
You asked me to write a review for winter base layers, which I had bought at the end of the winter when they were offered at a very advantageous price. I can’t therefore offer a sensible review unti... See more
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Company details
Information provided by various external sources
Merino wool clothing, crafted for comfort and performance with personality. Get the best out of nature with Isobaa Merino. #JoinOurFlock
Contact info
London, United Kingdom
- support@isobaa.com
- www.isobaa.com
4.3
Excellent
441 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Isobaa Merino
Thanks, Stella! We're pleased you're happy with your purchase.
The Isobaa Team
Good professional ordering process and…
Good professional ordering process and first rate product
20 May 2025
Reply from Isobaa Merino
Thank you for the positive feedback! We're pleased to hear you had a good experience and that the product met your expectations.
The Isobaa Team
Excellent
Excellent, keep you up to date with deliveries and everything purchased so far has been a good fit and well made.
21 June 2025
Unprompted review
Reply from Isobaa Merino
Thank you for your review, we really appreciate your support!
The Isobaa Team
Brilliant! Merino wool garments are exceptional…
Merino wool garments are exceptional quality - really well made and attractively presented. I also bought a blanket which feels beautifully soft and luxurious.
23 April 2025
Reply from Isobaa Merino
Thanks for the wonderful review!
We're really glad you're happy with everything – enjoy your new Merino!
The Isobaa Team
Reply from Isobaa Merino
Thanks for the positive feedback, Alan!
The Isobaa Team
Great quality product
Great quality product, pending extensive test on GDMBR, although I trust the brand
23 April 2025
Reply from Isobaa Merino
Thanks for the review — best of luck on the GDMBR!
The Isobaa Team
Very bad durability
Very bad durability. Same issue in boxers, t-shirt and hoodie. Developed holes after few washings.
3 May 2025
Unprompted review
Reply from Isobaa Merino
Thank you for taking the time to share your feedback, and we're sorry to hear about the issues you've encountered. This isn’t the level of quality we expect from our products. When our care guidelines are followed, they should offer excellent durability and performance over time.
Please reach out to our customer service team with a few photos of the affected items — we’ll be happy to look into this and ensure it’s resolved as quickly as possible.
The Isobaa Team
The product is really comfy to wear
The product is really comfy to wear. Love the lengh n softness. The weight us ideal for me n washed well. Loved my isobaa.
20 March 2025
Reply from Isobaa Merino
Thank you for your review, Pauline!
We're really glad to hear you're enjoying the comfort, fit, and feel of your garments. It's great to have you as part of our flock!
The Isobaa Team
Reply from Isobaa Merino
Thanks for the review! We're glad we could help and that you're enjoying everything!
The Isobaa Team
Reply from Isobaa Merino
Thank you, Tom! Great to hear you're pleased with your purchase!
The Isobaa Team
Great Tshirt
Great Tshirt, a comfortable feel to the tshirt, a good fit and the print design is excellent.
9 April 2025
Unprompted review
Reply from Isobaa Merino
Thank you for your review, Paul!
We’re really pleased to hear you’re enjoying the T-shirt — glad it’s a good fit all round!
The Isobaa Team
Reply from Isobaa Merino
Thanks so much for the great review!
We're really glad to hear you're enjoying your purchase.
The Isobaa Team
I have only had a good experience
I have only had a good experience. Prompt delivery of lovely things
15 February 2025
Reply from Isobaa Merino
Thank you for your feedback!
We're glad to hear you've had a great experience and are enjoying your order(s).
The Isobaa Team
Reply from Isobaa Merino
Thank you for your review, Robert!
We're pleased to hear you're happy with your purchase.
The Isobaa Team
Great product and support from the team
22 February 2025
Reply from Isobaa Merino
Thank you for your review!
We're glad to hear you're happy with everything.
The Isobaa Team
Reply from Isobaa Merino
Thanks for the great review — we're glad to hear everything went smoothly!
The Isobaa Team
I love the new jeans but unfortunately…
I love the new jeans but unfortunately could not get them to fit. I think some elastic in the waistline may be useful for many.
14 February 2025
Reply from Isobaa Merino
Thanks so much for your review, Gerianne!
We're sorry the fit didn’t work out this time. We really appreciate your feedback and will keep it in mind for future updates.
The Isobaa Team
Wasn't sure if I'd like the fleece and…
Wasn't sure if I'd like the fleece and was prepared to return it but it's lovely. Thank you.
30 January 2025
Reply from Isobaa Merino
Thank you for your review, Gilly!
We're really glad to hear the fleece turned out to be a keeper! We appreciate you taking the time to share your thoughts.
The Isobaa Team
I love the Marino wool items
I love the Marino wool items.
The first part of my order was received within a couple of weeks and the remainder was almost two months later.I did notice the last package delivered had multiple mailing stickers on it so it may have been a transportation issue with FedX versus Isobaa.
22 January 2025
Reply from Isobaa Merino
Thank you for your review, Robert!
We're glad to hear you love the Merino wool! Our typical US delivery time is 15 working days. It looks like there may have been a transit delay with the second shipment, and we truly appreciate your patience. Apologies for any inconvenience — please let us know if we can help with anything!
The Isobaa Team
Good product
Good product, pants seems to be of good quality. They are made for warm or cool temperature though. Those will not be suitable in a cold winter.
19 January 2025
Reply from Isobaa Merino
Thanks for your review, Vincent!
We're glad you’re happy with the quality of the joggers. We appreciate your feedback on the warmth and hope you enjoy wearing them!
The Isobaa Team
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