I bought a Fjern Orkan jacket a couple of years ago, and quite quickly it started coming apart and ceased to be waterproof. I tried getting a replacement but originally they said it was out of guarant... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Inspired by the Nordic mindset to enjoy the outdoors whatever the weather. Mountaineers, hikers, climbers, adventurers. #BeyondBoundaries
London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I placed an order 11338FJE on Sep 2 with 2 items(tent and footprint). I received the footprint after a reasonable time, and thats all the positive things i had to say. The tent has still not been shipped after more than a month. Their customer support keeps replying to me with polite lies that it will be shipped but it never happens. So i decided to cancel the order of the tent to get a refund. When i did that i got an email that the order has entered a fullfilment process and they cant cancel it. But the order status is still "Being prepared for shipping" and their customer support does not reply. At this point i fear i might have been scammed.

Reply from Fjern Outdoors
Items arrived after a short delay in delivery. Products are warm and comfortable. Would look at buying from Fjern again

Reply from Fjern Outdoors
Jackets zip is sticking and coming apart,only just happened today.!

Reply from Fjern Outdoors
EI'm currently halfway to my first way point (Lourdes) and having spent 10 days in my new Fjern Stormgrota it has definitely not disappointed. Quick to erect, plenty of room for my dog and all our gear and no quality issue's.
Dry this far, looking forward to testing it in wet condition
So far it's been perfect.

Reply from Fjern Outdoors
In the picture on the catalog the hooded jacket looked waisted. When I received the jacket it was far from being waisted it was a badly made shapeless jacket. A very poor purchase. Never again will I purchase from Fjern.

Reply from Fjern Outdoors
The customer service is what you would or want however Fjern exceeded all expectations, first class.

Reply from Fjern Outdoors
This company uses EVRI AS COURRIER FOR DELIVERY......
THE WORSE COURRIER EVER....
NEVER ON TIME OFTEN GONE MISSING....
STILL AWAITING MY ORDER 1O DAYS LATE.
WON'T BUY FROM THEM AGAIN UNTIL THEY CHANGE COURRIERS..

Reply from Fjern Outdoors
An excellent design, extremely lightweight and compact tent, waterproof, tough, survived a few storms. Great performance for such a lightweight tent.

Reply from Fjern Outdoors
Great little tent for the price. Not the smallest pack size or the lightest in its category but quite roomy, it seems fairly robust and, crucially for me as a UK bikepacker, it pitches outer first. Initial impressions on the first couple of trips extremely positive.

Reply from Fjern Outdoors
Pretty dissapointed in the strova dark brown mens hiking boots i bought. Over a 100 pounds and they've broken to an unwearable degree in less than a year, the sole completely eroded in places leaving me walking on the hard plastic. Decent boots in general but don't expect any kind of longevity out of them.

Reply from Fjern Outdoors
I bought a tent for 2 people, even though I use it alone, so I have more room. The delivery was very fast and the tent is great. So very easy to set up: I tested it for the first time under heavy rain it was just perfect. I bought this tent because it is the lighest I could find to transport during my treks and I am not disappointed.

Reply from Fjern Outdoors
Amazing service and amazing products.
The quality of the product is amazing, the service is Brilliant.. Would highly recommend products and service.

Reply from Fjern Outdoors
The Fjern Stormgrotta 1.5 arrived promptly and is as described. A super one person tent tent with plenty of room and easily pitched. I look forward to using it in the cooler month and feel confident of it's stability in wind.

Reply from Fjern Outdoors
Great service and quality product- jacket arrived in very short time

Reply from Fjern Outdoors
Great quality equipment and very reasonably priced.
Delivery is seamless and very quick.

Reply from Fjern Outdoors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.