We originally saw a deal posted on Facebook so got in contact with inspired luxury escapes and went from there. Natasha was our agent and she sent us so many amazing deals and helped us book our dream... See more
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I have used inspired luxury escapes for many holiday and have always been impressed. I’ve used them again for a Christmas market and again Olivia has been outstanding. She managed to get me a lower... See more
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Used this company again to book our holiday. We are not the easiest to find a holiday for and have a lot of very specific requirements. Olivia was amazing and no matter how many times I messaged bac... See more
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Professional, personable, patient. Iantha went above and beyond to help us find the holiday we had in mind and was beyond patient when there was an issue on our side with authorising payment. She tune... See more
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Company details
About Inspired Luxury Escapes
Written by the company
Inspired Luxury Escapes is a leading UK-based provider of luxury holidays. We partner with the finest hotels in the most sought-after destinations worldwide, ensuring unforgettable holidays for our customers.
We offer a bespoke, unhurried service, designed to give you the best holiday possible with all the added extras you need to make your time away extra-special. Whether you are looking for a once-in-a-lifetime holiday or a honeymoon like no other, your luxury escape is in good hands.
“From the moment I called, my experience with this company was exceptional!” (Julie, Jan 2023)
"Couldn't ask for better customer service. Now looking forward to the holiday of a life time." (Ian, Sep 2022)
“What a great booking experience I have had. Professional, friendly and thorough with absolutely no feeling of being rushed or pressured.” (Samantha, Feb 2022)
We appreciate your continuing support and excellent Trustpilot reviews. These reviews are important to us, and help us improve in the rare instances when we fall below our high standards. Inspired Luxury Escapes is fully ATOL & ABTA protected for peace of mind and financial security.
Contact info
Amber Court, William Armstrong Drive, NE4 7YA, Newcastle Upon Tyne, United Kingdom
- 020 3368 3117
- customersupport@inspiredluxuryescapes.com
- www.inspiredluxuryescapes.com
4.8
Excellent
907 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Inspired Luxury Escapes
We are delighted to hear this and so pleased you choose Broadway Travel. If you need anything further you can contact us online via your managemybooking area, by emailing CustomerSupport@inspiredluxuryescapes.com or by telephone (open times vary and are detailed on our website). Thanks from all the team.
Reply from Inspired Luxury Escapes
Thank you for taking the time to leave your 5* review and wonderful feedback for Tina. We agree that Tina is awesome! Happy holiday countdown - Team Inspired Luxury Escapes.
Very helpful
Called with a query and staff member dealt with it very efficently and effectively then completed my booking from start to finish without hesitation. Very helpful.
5 May 2026
Reply from Inspired Luxury Escapes
Ronnie will be delighted with your feedback, as are we! Please remember to reach out should you have any further queries and we all hope you have a wonderful holiday - Team Inspired Luxury Escapes.
Professional and communicative company
Very easy booking process even though I put the salesperson under pressure because I was short of time. He was friendly and professional and I received all the paperwork by email immediately. This is the third time I've booked with them and I would highly recommend.
12 May 2026
Reply from Inspired Luxury Escapes
Welcome back Karen and thank you for your kind words. Anthony is wonderful and will absolutely appreciate your feedback, as do we! Have a fabulous holiday and thank you for choosing Inspired Luxury Escapes.
Just back from 3rd luxury holiday with this firm
We have been on 3 holidays with this firm. Never had any problems so never needed to sort out anything. All 3 were fantastic value for money and totally enjoyable. Everything is booked as required and the option to pay over a few months can be very handy. Luxury is the word, luxury is what you get. Thank you for our holidays ☺️☺️☺️
5 May 2026
Unprompted review
Reply from Inspired Luxury Escapes
WOW Fiona, this has made our day, thank you! We are so appreciative of your custom and your awesome review. Thank you from all the team!
Olivia was amazing
Olivia was amazing, another 5 star service and another fabulous holiday booked - Thank you again for your time and assistance Olivia
30 April 2026
Reply from Inspired Luxury Escapes
Michelle, welcome back! Thank you for your loyalty, your custom and your fabulous feedback for Olivia, who we agree is a wonderful human! Happy holidays and thank you again from all the Inspired Luxury Escapes Team.
Successful booking - again
We have booked before and the process of booking was just as good. The phone operator knew their stuff - was very helpful - NOT pushy
3 May 2026
Reply from Inspired Luxury Escapes
Exactly what we like to hear Chris! Thank you for your feedback and for booking with Inspired Luxury Escapes.
Your sales girl Stella was very helpful…
Your sales girl Stella was very helpful with everything to do with the holiday. I will give her 5 stars. She is an asset for you. God bless her.
30 April 2026
Reply from Inspired Luxury Escapes
Wow, what a fantastic 5* review for Stella, she is absolutely over the moon with your wonderfully kind words. We think she is amazing too. We hope you have a magical holiday, and hope to see you again very soon for another fantastic trip to a new and exciting destination. best wishes, and many thanks – Team Inspired Luxury Escape
Wavell was excellent
Wavell was excellent. Because we were booking at short notice, we had bank difficulties with getting our payment to go through, but he stayed with it until we had everything taken care of. He is a very charming young man.
29 April 2026
Reply from Inspired Luxury Escapes
Wow, what a fantastic 5* review for Wavell, he is absolutely over the moon with your wonderfully kind words. We think he is incredible too. We hope you have a fantastic holiday – Team Inspired luxury escapes
Holiday deal query answered
A query on a promoted holiday was addressed which enabled a booking to be made
27 April 2026
Reply from Inspired Luxury Escapes
Thank you so much for your 5* review, we are very grateful and hope you have a wonderful holiday. Thank you for choosing Inspired Luxury Escapes.
I am so happy with the support…
I can 100% recommend inspired escapes for booking your holiday. From start to finish nothing was to much trouble. Natasha has just helped book yet another trip and despite my wish list and wants she was able to tick all the boxes and get an amazing deal. I don’t think I would use anyone else now to boom my holidays. This is the booking with them and from start to finish it’s been amazing 5 ⭐️
23 April 2026
Reply from Inspired Luxury Escapes
We can’t thank you enough for taking the time to leave your 5* review and glowing comments for Natasha. We will make sure she sees this for sure. Thank you for coming back to us, we really appreciate you. We hope you have a fantastic holiday – Team Inspired luxury escapes
Having spoken with Iantha previously…
Having spoken with Iantha previously about my holiday plans I called her back today and finally booked with her. She was very professional and friendly and explained everything very clearly.
13 April 2026
Unprompted review
Reply from Inspired Luxury Escapes
Thank you Elaine, we really appreciate your wonderful feedback and agree that Iantha is fabulous. Please do not hesitate to contact us should you have any further queries and happy holiday countdown - Team Broadway Travel.
Patience is important
The booking agent was pleasant patient and made the booking simple.
26 March 2026
Reply from Inspired Luxury Escapes
This is just perfect to hear Paul, please don't hesitate to reach out to the team should you need any assistance before travel. We hope you have a fantastic holiday and hope to see you again very soon – Team Inspired luxury escapes
It was a very clear and straightforward…
It was a very clear and straightforward booking.
30 March 2026
Reply from Inspired Luxury Escapes
Exactly what we like to hear Marcia! Thank you for your feedback and for booking with Inspired Luxury Escapes.
Having someone to contact and book the…
Having someone to contact and book the holiday rather than having to do it through the Internet as I don't have the confidence to book via the website way,
31 March 2026
Reply from Inspired Luxury Escapes
Derek, we are delighted that you spoke to the lovely Natasha, who is always happy to assist our clients who prefer to book over the phone. Please do not hesitate to reach out again by phone if you have any further questions and we all hope you have a wonderful holiday. Many thanks - Team Inspired Luxury Escapes.
Reply from Inspired Luxury Escapes
Wonderful feedback for Wavell, thank you! If you need anything further you can contact us online via your managemybooking area, by emailing CustomerSupport@inspiredluxuryescapes.com or by telephone (open times vary and are detailed on our website). Thanks from all the team.
Lorraine is great!
Have used Lorraine several times now. She obviously loves her job and goes out of her way to help.
26 March 2026
Reply from Inspired Luxury Escapes
Wow, what a fantastic 5* review for Lorraine, she is absolutely over the moon with your wonderfully kind words. We think she is incredible too. We hope you have a magical holiday, best wishes, and many thanks – Team Inspired Luxury Escapes
The person I booked our holiday with
The person I booked our holiday with, was very informative and friendly
12 March 2026
Reply from Inspired Luxury Escapes
Thank you so much for your kind words and 4* review, we really appreciate you choosing to book with us. Happy holiday countdown activated Team - Inspired luxury escapes
If I could give 10 stars I would !!!!
If I could give 10 stars I would we have booked holidays with Inspired luxury escapes a few times now and will never book with anyone else. Natasha and her team have been absolutely outstanding especially with finding a hotel for 18 of us !!! Can’t thank the girls enough, it was like talking to a friend. Thank you again 💖
20 March 2026
Unprompted review
Reply from Inspired Luxury Escapes
Wow, what a fantastic 5* review for Natasha and the team, they are absolutely over the moon with your wonderfully kind words. Thank you for coming back to us, we really appreciate you. We hope you have a fantastic holiday – Team Inspired luxury escapes
Stella was an excellent consultant who…
Stella was an excellent consultant who worked hard to find me a deal which was too good to turn down. She was meticulous in handling all the details of the booking.
14 March 2026
Reply from Inspired Luxury Escapes
Thank you Yvonne, your feedback is simply wonderful and we will ensure Stella sees your very kind words. Please do not hesitate to reach out to our team if you have any further queries and happy holiday countdown - Team Inspired Luxury Escapes.
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