We originally saw a deal posted on Facebook so got in contact with inspired luxury escapes and went from there. Natasha was our agent and she sent us so many amazing deals and helped us book our dream... See more
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Review summary
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I have used inspired luxury escapes for many holiday and have always been impressed. I’ve used them again for a Christmas market and again Olivia has been outstanding. She managed to get me a lower... See more
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Used this company again to book our holiday. We are not the easiest to find a holiday for and have a lot of very specific requirements. Olivia was amazing and no matter how many times I messaged bac... See more
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Professional, personable, patient. Iantha went above and beyond to help us find the holiday we had in mind and was beyond patient when there was an issue on our side with authorising payment. She tune... See more
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Company details
About Inspired Luxury Escapes
Written by the company
Inspired Luxury Escapes is a leading UK-based provider of luxury holidays. We partner with the finest hotels in the most sought-after destinations worldwide, ensuring unforgettable holidays for our customers.
We offer a bespoke, unhurried service, designed to give you the best holiday possible with all the added extras you need to make your time away extra-special. Whether you are looking for a once-in-a-lifetime holiday or a honeymoon like no other, your luxury escape is in good hands.
“From the moment I called, my experience with this company was exceptional!” (Julie, Jan 2023)
"Couldn't ask for better customer service. Now looking forward to the holiday of a life time." (Ian, Sep 2022)
“What a great booking experience I have had. Professional, friendly and thorough with absolutely no feeling of being rushed or pressured.” (Samantha, Feb 2022)
We appreciate your continuing support and excellent Trustpilot reviews. These reviews are important to us, and help us improve in the rare instances when we fall below our high standards. Inspired Luxury Escapes is fully ATOL & ABTA protected for peace of mind and financial security.
Contact info
Amber Court, William Armstrong Drive, NE4 7YA, Newcastle Upon Tyne, United Kingdom
- 020 3368 3117
- customersupport@inspiredluxuryescapes.com
- www.inspiredluxuryescapes.com
4.8
Excellent
907 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Every thing was explained and a feeling…
Every thing was explained and a feeling of honesty. EG, when asked about AL or AL+, it was explained the hotel only has one level of AL, Ultra, so no need to spend an extra £150pp
26 June 2026
Reply from Inspired Luxury Escapes
Thank you for your wonderful review. We're delighted to hear that you found the booking process both informative and transparent. Providing honest, expert advice is incredibly important to us, so it's fantastic to know this gave you confidence in your booking.
We're especially pleased that our agent took the time to explain the differences between the board options and helped you avoid unnecessary additional costs by clarifying that the hotel offers just one Ultra All Inclusive package. We believe in recommending what's right for our customers, not what's most expensive.
Thank you for choosing us for your holiday plans.
Reply from Inspired Luxury Escapes
Thank you for your positive feedback. We're delighted to hear that you received such a thorough service from our booking agent. Our team is passionate about helping customers find the right holiday and providing support every step of the way, so it's wonderful to know your experience reflected this. Please let us know if you need anything further. Thanks for all the team!
Kayleigh was amazing once again this…
Kayleigh was amazing once again this year in anticipating our needs and preferences as a family and helping us to book the most amazing all inclusive holiday in Turkey this year. We cannot wait ! Thank you Kayleigh !
16 June 2026
Reply from Inspired Luxury Escapes
Thank you for your wonderful feedback! We’re delighted to hear that Kayleigh once again took the time to understand your family’s needs and preferences and helped you find the perfect holiday. Providing a personalised and seamless booking experience is something we pride ourselves on, and it’s fantastic to know Kayleigh delivered this for you. We’re sure your all-inclusive holiday in Turkey will be an amazing experience, and we’re just as excited for you to create some unforgettable family memories. Thank you for choosing us again, and for taking the time to share your experience. Happy holiday countdown!
Helpful service and a good deal!
We got a good deal and Customer Service has been helpful with trying to change flights.
14 June 2026
Reply from Inspired Luxury Escapes
Thank you so much for your kind words and 5* review, we really appreciate you choosing to book with us. Happy holiday countdown activated – Team Inspired Luxury Escapes
The luxury small boat cruise in Croatia…
The luxury small boat cruise in Croatia was not as advertised. The boat was very noisy especially in our cabin ( generator) 70 dB complained to the cruise manager and captain nothing could be done. After three nights of no sleep I contacted our travel agent. The cruise director and captain amazingly could do something about it. I complained once home despite having WhatsApp messages to and from the cruise director complaining, a recording of the awful noise. Inspired/ Broadway believed the cruise company's version of events. Shockingly poor aftercare.
9 May 2026
Unprompted review
Reply from Inspired Luxury Escapes
Dear Mr Telford, Thank you for your feedback. We are sorry to hear that your cruise did not meet your expectations.
When your concerns about generator noise were raised onboard, the Cruise Manager and Captain investigated and offered two alternative solutions: a cabin move or a transfer to a nearby vessel. These options were not accepted. While we recognise that your recollection of events differs from that of the cruise company, as an intermediary, our role is to gather and share information between our customers and suppliers rather than determine whose account of events is correct. We are aware that, aside from the WhatsApp correspondence with the Cruise Manager, no additional evidence was provided to support the concerns raised. As a result, the complaint and our subsequent response were necessarily based on the information and observations provided by those directly involved in the matter. It is also worth noting that generator use is a normal aspect of sailing catamaran holidays, particularly where shore power is unavailable or limited. Had any queries regarding generator operation been raised before travel, we would have been happy to provide further information. Finally, over 20 guests travelled on the same sailing and we did not receive any similar complaints regarding noise or accommodation.
Whilst we appreciate that this was your personal experience, we remain disappointed that you were unhappy with both the cruise and the outcome. We value all feedback and will continue to work with our partners to provide the best possible customer experience.
Efficient and attentive service
Fred was very helpful in booking our holiday. Very polite and attentive.
20 June 2026
Reply from Inspired Luxury Escapes
This is music to our ears! Fred is beyond happy with your feedback so thank you for taking the time to ensure he is seen - Team Inspired Luxury Escapes
Easy to contact and Allan was really…
Easy to contact and Allan was really helpful and got back to me when he said he was going to. I had great confidence in him ensuring what I wanted.
10 June 2026
Reply from Inspired Luxury Escapes
This is incredible feedback for Alan, he always goes over and beyond to provide the best service to his customers, so we will make sure he sees this review for sure! Thank you for choosing to book with us – Inspired Luxury Escapes
Holiday booking Mallorca
Very good customer service and a good choice of accommodation.
We have dealt with Lorraine for a number of years and always found very helpful and professional.
9 June 2026
Reply from Inspired Luxury Escapes
We live to provide our customers with the best deals, and the best service, Lorraine most definitely appreciates your loyalty. We hope you have a magical holiday, best wishes, and many thanks – Team Inspired Luxury Escapes
Reply from Inspired Luxury Escapes
Thank you so much for your kind words and 5* review Michael. We really appreciate you choosing to book with us. Happy holiday countdown activated – Inspired Luxury Escapes
The booking process was simple
The booking process was simple, flight options were explored and recommendations made and the confirmation email was received promptly.
A few minor points, the call operators need to speak more slowly, a charge to have paper documentation is unnecessary and booking verifications together with booking codes is ott for a holiday booking.
29 May 2026
Reply from Inspired Luxury Escapes
Good Afternoon Dave and thank you for your review and comments. We are pleased that you found the process simple and all details were received promptly. Whilst we note your feedback regarding the charge to have your paperwork posted out, this is to cover the costs involved. As an online travel agent, all your documents are available online to download or to print yourself, however if you request that we print and post to you, then we do advertise a charge. We would also like to confirm that we take GDPR extremely seriously and have a duty of care to ensure that all customers data is stored safely, therefore whilst we note your feedback, we must disagree and believe that the strong security our website offers is appropriate and relevant. We hope you have a wonderful holiday and thank you for booking with Inspired Luxury Escapes.
Great Experience
Helpful, knowledgeable agent. Good communication and very thorough in his approach.
30 May 2026
Reply from Inspired Luxury Escapes
Thank you Creenagh, we really appreciate your 5* review and wonderfully kind words for Phillip. Please do not hesitate to reach out should you have any further queries. Have a fabulous holiday - Team Inspired Luxury Escapes.
Good value holidays
This is the 8th year we have booked with Inspired Luxury Escapes. We have always found their offers to be genuine and good value.
The staff are always helpful and the booking process is quite straigjtforward.
30 May 2026
Reply from Inspired Luxury Escapes
Welcome back Carol, its wonderful to see you again! We are so appreciative of your loyal custom and your fabulous review. Happy holiday countdown - Team Inspired Luxury Escapes.
Knowledgeable and really helpful
So helpful in going through my group booking options and securing a great deal. Highly recommend. Paul
23 May 2026
Reply from Inspired Luxury Escapes
This is fabulous, thanks you Paul! Philip is a wonderful agent and human! Please remember that we are here to help should you have any further queries and we all hope you have a great holiday - Team Inspired Luxury Escapes.
Easy to deal with
Easy to deal with. Reassurance given in response to questions which were answered. We've travelled before with then and information and advise on destinations is accurate and all properties holidayed at have been great. Thank you
27 March 2026
Reply from Inspired Luxury Escapes
Welcome back Angela, it is lovely to see you again! We really value your repeat custom and your kind words. Happy holiday countdown and thank you again from Olivia and all the team!
The assistant was very polite and…
The assistant was very polite and helpful exploring all our options to come up with the most appropriate package .We have booked with Inspired Luxury escapes before and would book again .Thank you .
12 May 2026
Reply from Inspired Luxury Escapes
Bruno thank you so much for your repeat custom and your kind words for Anthony, who will be thrilled that his service meant so much to you. Have a fabulous holiday and we look forward to seeing you again soon - Team Inspired Luxury Escapes.
Reply from Inspired Luxury Escapes
Thank you, this is wonderful to hear and please reach out again should you have any further queries and thank you for choosing Inspired Luxury Escapes.
After contacting Inspired Luxury…this will definitely be our first place to check before booking anything.
After contacting Inspired Luxury escapes concerning a holiday id put a deposit on, after some wiggle room, Olivia manged to get it considerably cheaper, better room, better flight. So booked not only for November but also our March holiday. Awesome service and communication, Thank you so much
20 May 2026
Unprompted review
Reply from Inspired Luxury Escapes
Karena, thank you so much for taking the time to leave your wonderful review and feedback for Olivia. We work so hard to ensure that we offer the best service and the best prices and we agree that Olivia is fabulous. Happy holiday countdown and thank you again - Team Inspired Luxury Escapes.
Reply from Inspired Luxury Escapes
Exactly what we aim to achieve and Wavell will be delighted with your feedback, thank you from all team.
Sandra’s service was excellent
17 May 2026
Reply from Inspired Luxury Escapes
Thank you Stuart and Sharon, this really means a lot to us, as it will to Sandra. Please remember to reach our should you have any queries and happy holiday countdown - Team Inspired Luxury Escapes.
Booking easy,don't know about Holiday…
Booking easy,don't know about Holiday until I take it.
16 May 2026
Reply from Inspired Luxury Escapes
Thank you Roger, we appreciate your feedback and hope you have a wonderful holiday - Team Inspired Luxury Escapes.
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