We originally saw a deal posted on Facebook so got in contact with inspired luxury escapes and went from there. Natasha was our agent and she sent us so many amazing deals and helped us book our dream... See more
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Review summary
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I have used inspired luxury escapes for many holiday and have always been impressed. I’ve used them again for a Christmas market and again Olivia has been outstanding. She managed to get me a lower... See more
Company replied
Used this company again to book our holiday. We are not the easiest to find a holiday for and have a lot of very specific requirements. Olivia was amazing and no matter how many times I messaged bac... See more
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Professional, personable, patient. Iantha went above and beyond to help us find the holiday we had in mind and was beyond patient when there was an issue on our side with authorising payment. She tune... See more
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Company details
About Inspired Luxury Escapes
Written by the company
Inspired Luxury Escapes is a leading UK-based provider of luxury holidays. We partner with the finest hotels in the most sought-after destinations worldwide, ensuring unforgettable holidays for our customers.
We offer a bespoke, unhurried service, designed to give you the best holiday possible with all the added extras you need to make your time away extra-special. Whether you are looking for a once-in-a-lifetime holiday or a honeymoon like no other, your luxury escape is in good hands.
“From the moment I called, my experience with this company was exceptional!” (Julie, Jan 2023)
"Couldn't ask for better customer service. Now looking forward to the holiday of a life time." (Ian, Sep 2022)
“What a great booking experience I have had. Professional, friendly and thorough with absolutely no feeling of being rushed or pressured.” (Samantha, Feb 2022)
We appreciate your continuing support and excellent Trustpilot reviews. These reviews are important to us, and help us improve in the rare instances when we fall below our high standards. Inspired Luxury Escapes is fully ATOL & ABTA protected for peace of mind and financial security.
Contact info
Amber Court, William Armstrong Drive, NE4 7YA, Newcastle Upon Tyne, United Kingdom
- 020 3368 3117
- customersupport@inspiredluxuryescapes.com
- www.inspiredluxuryescapes.com
4.8
Excellent
907 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great travel agents
The travel agents were extremely helpful in all aspects of the booking process.
As a result I booked the flight hotel and destination I wanted for a good price
21 October 2026
Reply from Inspired Luxury Escapes
Thank you Stephen, this is exactly what we like to hear! Please remember that we are here to help should you have any queries and happy holiday countdown - Team Inspired Luxury Escapes.
Diverse
The company offers a diverse range of holidays in many countries and the operative was very helpful and friendly in enabling our reservation.
19 October 2026
Reply from Inspired Luxury Escapes
Alan, thank you for taking the time to leave your 5* review. We are thrilled that you are impressed with our options and with Bella's service. Remember that we are here to help should you have any queries and thank you again for choosing Inspired Luxury Escapes.
excellent service
sandra was extremely helpful double checking everything to make sure it was what i wanted
18 October 2026
Reply from Inspired Luxury Escapes
Thank you so much, this is exactly what we like to hear and we will ensure that Sandra also sees your lovely review. Please do not hesitate to contact us if you have any further queries and thank you for choosing Inspired Luxury Escapes.
Third holiday booked through Kayleigh…
Third holiday booked through Kayleigh fantastic at getting you the best holiday at the best price.
17 October 2026
Reply from Inspired Luxury Escapes
Welcome back and a huge thanks for your loyalty and fabulous review! We agree that Kayleigh is simply the best and goes above and beyond for all her clients. Have a wonderful holiday and thank you for making Inspired Luxury Escapes your number 1 travel agent!
This is the 3rd holiday I have booked…
This is the 3rd holiday I have booked with Kayleigh.
The 2 holidays which was sorted for us was absolutely fantastic. Kayleigh really does always finds us the best hotels and deals. The reason I always go back to her. Very professional & excellent at her job!
Am sure our next holiday in February will just be as perfect as the other two.
Thank you Kayleigh for you patience with me and I am sure this holiday is going to be as good as the other two booked with yourself.
17 October 2026
Unprompted review
Reply from Inspired Luxury Escapes
Lynn, thank you so much for taking the time to leave your fabulous feedback for Kayleigh, who we agree is superb. We all hope you have a wonderful holiday and thank you again. Happy holiday countdown from all the Inspired Luxury Escapes Team.
Reply from Inspired Luxury Escapes
Thanks so much for sharing your experience, we are thrilled to hear. Huge welcome and please don't hesitate to get in touch if you need anything. Happy holiday!
I always book with Lorraine Postma…
I always book with Lorraine Postma she's friendly, attentive and offers the best deal for me
12 October 2026
Reply from Inspired Luxury Escapes
Thank you for your lovely review! We're so pleased to hear that Lorraine always takes such good care of you. Her friendly approach and commitment to finding the best holiday to suit your needs are exactly why she's so valued by our customers. We'll be sure to pass on your kind words. Thanks again for your continued support, and happy holiday!
Great customer service as always
Great customer service as always. Highly recommend ILE as they always deliver.
3 October 2026
Reply from Inspired Luxury Escapes
We're so pleased to hear you've had another great experience with us. Thanks for your recommendation and continued support, it really means a lot.
Very helpful when booking the break
7 October 2026
Reply from Inspired Luxury Escapes
We're so pleased to hear we could help with your booking. Thanks for choosing Broadway Travel, and we hope you have a fantastic break and make lots of great memories!
Booking our honeymoom
We originally saw a deal posted on Facebook so got in contact with inspired luxury escapes and went from there. Natasha was our agent and she sent us so many amazing deals and helped us book our dream honeymoon! She was so attentive, responsive and just an absolute pleasure all round. She put in so much effort into our requests and made the stressful task of booking a big holiday so much fun and stress-free! Can’t recommend her enough! Thanks again Natasha, you are an asset to your company!
7 October 2026
Unprompted review
Reply from Inspired Luxury Escapes
WOW Skye, firstly thank you for choosing Broadway Travel to book your dream honeymoon, we are so honoured! Natasha is simply a wonderful human and we are so proud of her consistent level of service shown to all her clients. We will pass on your kind words to Natasha, who will be blown away with your feedback. Remember that we are here to help should you have any queries and we all hope you have a fabulous wedding day and amazing honeymoon. Many thanks again from all the Inspired Luxury Escapes Team.
Brilliant
Olivia has been brilliant, organising a holiday for 12 of us at the last minute, having had our previous one cancelled. This is my second time using her to book a holiday and have no hesitation in recommending her and the company. Thank you!
7 October 2026
Unprompted review
Reply from Inspired Luxury Escapes
Diane, thank you for taking the time to leave your 5* review for Olivia, who we agree is simply brilliant! Olivia has advised us that it was her pleasure to get you all booked, and every company needs a customer like you! Have a fabulous holiday and thank you again for choosing Inspired Luxury Escapes.
Perfect Holiday
Kayleigh helped us find our perfect holiday this summer in Crete.
Having booked last year with Inspired Luxuary Escapes and stayed in Lesante Cape, we were struggling to find what we thought would be anything that could match. Kayleigh found us Amirandes A Resort to Live Crete. My gosh did this not disappoint! A beautiful resort. Perfect room set up for our family and we all came away thinking it was actually better than last summer!
Thank you so much for such patience Kayleigh while you helped us work through many different options
5 August 2026
Unprompted review
Reply from Inspired Luxury Escapes
Thank you so much Rachel. We are so appreciative of your loyalty and wonderful feedback after your holiday - it means the world to us to know that you had a fabulous holiday. Kayleigh also asked us to pass on her personal thanks and we all look forward to seeing you again soon - Team Inspired Luxury Escapes.
Good to deal with
The representative was very patient with me and my requests and I think that we got the best deal that was available.
29 September 2026
Reply from Inspired Luxury Escapes
Thank you Frank, we are so pleased that you found Olivia's service worthy of a 5* review! Please remember that we are here to help should you have any further queries and we all hope you have a wonderful holiday - Team Inspired Luxury Escapes.
Not happy with payment include admin…
Not happy with payment include admin fee, and system do not pick up problem that was mentions
28 August 2026
Reply from Inspired Luxury Escapes
Good Morning and thank you for taking the time to leave your review. We have listened to your booking call when all the deposit and payment options were discussed and the small monthly fee was fully disclosed, if chose to pay the low deposit. You selected which option was best for you, which as stated did add the small fee, however we must reiterate that we did confirm the full deposit amount due should you wish to avoid the admin fee, and you stated that you wished to take advantage of the low deposit and pay the small monthly admin fee. We are unsure of any system problem, however please contact our Customer Support team on 0191 228 4884 (opening times avail on our website) or by emailing us on CustomerSupport@broadwaytravel.com who will be able to assist further.
Reply from Inspired Luxury Escapes
Thank you Robert, we are very appreciative of your 5* review and agree that Iantha is a fabulous agent. Please do not hesitate to contact us should you have any further queries and thank you for choosing Inspired Luxury Escapes.
I have been dealing with your company for over 16 years. Every single one of your employees are exemplary and have always got me the best deals possible. I recommend you to everyone I know.
As below, every single one of your agents/employees are fantastic, helpful, kind and very patient. I cannot recommend any higher.
7 September 2026
Reply from Inspired Luxury Escapes
Thank you so much for your amazing feedback, we really do have the best agents, and customers obviously! Happy holidays and thank you from the bottom of our hearts, it really is so appreciated - Team Inspired Luxury Escapes.
Outstanding service from Olivia again
I have used inspired luxury escapes for many holiday and have always been impressed.
I’ve used them again for a Christmas market and again Olivia has been outstanding. She managed to get me a lower price and it is the perfect hotel. I cannot recommend inspired luxory escapes and especially Olivia enough.
Thank you and look forward to booking our next one with you
14 September 2026
Unprompted review
Reply from Inspired Luxury Escapes
WOW Kirsty, what can we say other than thank you! It is simply fabulous reading how much Olivia's service has meant to you and it is extremely appreciated. Olivia goes above and beyond for all her clients and we love hearing how much it means to her clients! Have a wonderful time at the Christmas Market and thank you again from all the Inspired Luxury Escapes Team.
Great customer experience
Natasha and Olivia both dealt with our booking . I had a query about the hotel and nothing was a problem . The girls emailed the hotel and kept me updated throughout.highly recommend !
4 September 2026
Reply from Inspired Luxury Escapes
Thank you Leanne, we agree that the girls are simply the best! They go above and beyond for all their clients and its wonderful to hear what a positive impact it had on your booking experience. Happy holiday countdown and thank you for choosing Inspired Luxury Escapes.
Good response over the phone (as…
Good response over the phone (as internet not available) but very limited information about the holiday provided and limited information in documents so far.
11 August 2026
Reply from Inspired Luxury Escapes
Good Afternoon and thank you for choosing Inspired Luxury Escapes. Your holiday booked is fully detailed on Manage My Booking online, and your ATOL and Holiday Summary are also available online. We will upload your Final Travel Documents 14 days prior to travel, don't worry, we will email you to remind you to download them. However, if you have any queries in the meantime, please do not hesitate to call or email our friendly team who will be more than happy to help.
Excellent service
Kayleigh dealt with my enquiry efficiently. Holiday now booked, great hotel and price was really good.
10 August 2026
Reply from Inspired Luxury Escapes
Fabulous to hear this Angie and Kayleigh will be delighted with your kind words. Have a wonderful holiday and thank you for choosing Inspired Luxury Escapes.
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