A very fast and efficient car wash center. Staff is very helpful and had good experience. The vacuum cleaner is powerfully but need atleast 2-3 coins to clean full car.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Member of staff didn’t seem very interested and didn’t do a very good job. After I left the car wash and arrived home, I noticed that the wheels were still dirty and covered in brake dust, and there... See more
Company replied
The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improveme... See more
Company replied
Bit rushed, I was the only car there, didn’t get the wheel clean, guy with spray walked around like “I hate my job” if he’d got the spray on the wheels I think they would have cleaned up better
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
36K reviews
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Excellent service as usual 😁
20 September 2026
Reply from IMO Car Wash
Gloria,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you consistently receive excellent service from us. Your kind words are greatly appreciated!
IMO Car Wash
Quick and easy
Prebooked a wash via the app. Only car there so straight through. Friendly staff
20 September 2026
Reply from IMO Car Wash
ChasG,
We are so glad to hear that your pre-booked wash was efficient and that our staff provided friendly service. We appreciate your positive feedback!
IMO Car Wash
Left my car very smeary and took my…
Left my car very smeary and took my hubcap badge off which is now lost - don’t think I will go back to that !
19 September 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
Louise Adam,
We are so pleased to hear that you found our service easy to use. Thank you for your positive feedback; we really appreciate it!
IMO Car Wash
Reply from IMO Car Wash
Scott,
We're so pleased to hear that you consistently experience quick and efficient service with us. Thank you for taking the time to share your positive feedback; it truly means a lot to our team!
IMO Car Wash
It's quick but not thorough...
It's quick but not thorough.... missed a lot of spots
20 September 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
Car came out and was still dirty…
Car came out and was still dirty despite option for the Ultra HD wash which was second top!
20 September 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
The gentleman who runs Norwich branch…
The gentleman who runs Norwich branch is very helpful and kind
18 September 2026
Reply from IMO Car Wash
Mark,
Thank you for your wonderful feedback! We are so pleased to hear that the individual running our Norwich branch was very helpful and kind. We truly appreciate your kind words.
IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
SHIJI,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you had such a good and excellent experience with us. Your kind words are greatly appreciated!
IMO Car Wash
Stress free car wash,friendly staff
20 September 2026
Reply from IMO Car Wash
Christine Robertson,
We're so pleased to hear that you experienced a stress-free car wash and friendly staff! Thank you for your wonderful feedback.
IMO Car Wash
Great Service
Greeted with happy people and the lady that took my payment was delightful.
Good clean too
18 September 2026
Reply from IMO Car Wash
Phil Nyquist,
Thank you for your wonderful feedback! We are so pleased to hear that you were greeted by happy people and found our team delightful. We're also glad you found our facility clean. We truly appreciate your kind words!
IMO Car Wash
All good friendly chap nice clean car…
All good friendly chap nice clean car only thing is it didn't dry it well..
17 September 2026
Reply from IMO Car Wash
Helen Jane Clark,
Thank you for your feedback. We're glad to hear about our friendly staff and clean car. We apologize that your car was not dried thoroughly and will address this.
IMO Car Wash
EFFICIENT SERVICE
16 September 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Efficient speed of wash etc
Efficient speed of wash etc, BUT it never dries the car properly so u end up with smeared paintwork and windows
20 September 2026
Reply from IMO Car Wash
customer,
Thank you very much for providing us with this feedback. We are very sorry to hear that your car was not dried properly, leading to smeared paintwork and windows. This is certainly not the standard we aim for.
IMO Car Wash
Reply from IMO Car Wash
chris joslin,
We appreciate your positive feedback! We're so glad to hear that you found using the QR code easy and that you were able to get a discount.
IMO Car Wash
My poppy went flying off in car wash
My poppy went flying off in car wash! Disgraceful! Did clean the car well though
17 September 2026
Reply from IMO Car Wash
customer,
We're very sorry to hear about your poppy. We understand how frustrating it can be when personal items are damaged during a car wash. We appreciate you letting us know, and we're glad to hear your car was cleaned well.
IMO Car Wash
The process of buying my carwash on the…
The process of buying my carwash on the app made it quick & easy!
17 September 2026
Reply from IMO Car Wash
Mrs Dawn Coleman,
We're so pleased to hear that using our app made the process of buying your car wash quick and easy! Thank you for your positive feedback.
IMO Car Wash
Promoting a product that no longer exists
I’d taken up an offer from the M6 Toll to “buy one get one free” on an IMO Triple Wash (£8.50) but when I presented the token to the operator at the Hinckley branch they refused it as they no longer offered a Triple Wash! So, I ended up paying for a basic wash on top of what I’d already paid out. Ridiculous that they’re promoting something that doesn’t exist anymore
20 September 2026
Reply from IMO Car Wash
BNB,
Thank you very much for providing us with this feedback. We are sorry to hear about your experience. Please could you get in touch with us directly so we can look into this for you?
IMO Car Wash
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