As an online retailer of music, films, and related products, you can't do much better than HMV. A great choice, although you may want to compare their prices. My order was delivered sooner than expe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... See more
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It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I w... See more
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Dea Matrona CD launch gig at the Birmingham Vaults. My pre ordered CD arrived on the due date and the Dea Matrona live show and meet n' greet was well organised and the HMV staff were polite and helpf... See more
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Company details
About hmv (UK)
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
United Kingdom
- www.hmv.com
4.6
Excellent
151K reviews
Asks customers to review
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Still top notch service.
Still top notch service.
Good exclusive hmv only vinyl records.
So chuffed to get a rare colour compared to what the others offer.
15 June 2026
Reply from hmv (UK)
Hi jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivered to local store free for…
Delivered to local store free for collection.
Great price CD.
Friendly staff.
15 June 2026
Reply from hmv (UK)
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV consistently offers great quality…
HMV consistently offers great quality collectables at competitive prices.
Preordering HMV exclusives is simple, with updates on your order provided.
Deliveries always arrive well packed and often before their expected release date. Highly recommended.
Thank you.
11 June 2026
Reply from hmv (UK)
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
fast and reliable service when picking…
fast and reliable service when picking up an order:)
9 June 2026
Reply from hmv (UK)
Hi Rhys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Honestly...
Honestly, HMV is the closest I'll ever get to the Criterion Closet, so going there and grab a couple movies always feels good.
The Dundee guys do a very good job too, they deserve credit, they're always friendly, and cool.
12 June 2026
Reply from hmv (UK)
Hi Victor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Disabled assistance was spot on
Disabled assistance was spot on, security and hmv staff couldn't of done anymore to help me from start to finish. Thank you so much hmv Oxford Street for making it possible for me to attend to meet my idol x
15 June 2026
Reply from hmv (UK)
Hi Holly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hassle free transaction and delivery
6 June 2026
Reply from hmv (UK)
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hi Robin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hi Edward
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
two items delivered in good time and…
two items delivered in good time and excellent condition. a third item is not in stock but have received information that every effort is being made to get it and send it out. overall very good service.
15 June 2026
Reply from hmv (UK)
Hello Philip
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I was pleased to receive my order…
I was pleased to receive my order sooner than expected, in one piece and without fuss - and the added bonus that there was more to it than I originally thought (5 CDs instead of 1)
15 June 2026
Reply from hmv (UK)
Hi Deb
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hi Sam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
When into store got very good…
When into store got very good information pre order the LP. It arrive on the date when it came out pleased with the service
15 June 2026
Reply from hmv (UK)
Hello Jeanette
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
preordered the new Paul McCartney…
I preordered the new Paul McCartney album. Updated regularly updated and picked the album in store. Everyone was very helpful. A very pleasant experience.
30 May 2026
Reply from hmv (UK)
Hi ANTHONY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service
Super quick fast delivery
Click and collect service amazing
Friendly staff
All round fab experience
Thank you
15 June 2026
Reply from hmv (UK)
Hi gemma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very straightforward transaction
Very straightforward transaction, great price and prompt delivery = great service
15 June 2026
Reply from hmv (UK)
Hello Steve
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK)
Hi Patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hi Mr Williams
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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