I recently visited HiQ garage to get some new tyres fitted and was met by a gentleman called Gary. Gary changed the tyres quickly and professionally and was friendly and helpful throughout. He made t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service from the team at Helston, who went above and beyond to get my brakes and suspension coil fixed on the same day, at short notice, enabling me to safely journey home. They kept me info... See more
Company replied
Ive been going to this branch of HiQ for four years now for MOT/service and anything else that needs doing, I have great service with them every time. I previously had trust issues with garages du... See more
Company replied
Brilliant customer service. Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning. They sorted the problem and wouldn't ch... See more
Company replied
Company details
About HiQ Tyres & Autocare
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
2920 Trident Court, Solihull Parkway, B37 7YN, Birmingham, United Kingdom
- www.hiqonline.co.uk
4.8
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff very helpful
Staff very helpful. Good job and good price.
Will use again.
11 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the great review Richard. We look forward to seeing you again.
MOT at Hi Q
Excellent service and great communication. Highly recommend.
13 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the kind review and recommendation, Ash.
Best customer service!
Originally popped in to have a slow puncture fixed and it was found to be the tyre valve stem that was at fault. Because they couldn't get an exact replacement ( had a pressure sensor on it) they popped a std valve in to get me going - no charge!
Today I went back with the correct valve so the sensor could be put back in the wheel. Thought it was the least I could do, then pay for the service. Again, no charge. It's noice to know customer service still exists and I know where I'll be taking my cars in future.
Thanks to the helpfull guys at HiQ. Highly rated.
13 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Tony, we really appreciate you leaving us this lovely review. Customer service is important to us and we are always glad to be able to help.
Customer Service
The service at the time of booking was great and the workmanship was excellent but when it came to us collecting the van the lady on the phone became rude because we were held up with payment from our head office. She made it very clear that the van would only be released after payment is received as i can understand but the way the lady spoke to us wasn't very nice at all.
11 August 2026
Reply from HiQ Tyres & Autocare
Hi there,
Thank you for your review.
We appreciate the feedback you have provided and will pass this on to the team.
If you wish to discuss this matter further, please email us at customerservice@hiqtyresandautocare.co.uk. We will be glad to assist.
Kind Regards, HiQ Team
High 5 for Hi q
I rang to book 2 new tyres which i specifically wanted. They got them in ready for the next morning. Very polite and friendly staff. Offered a drink. Sat for short time while they fitted new tyres. Checked wheel alignment didn't need doing. Cheaper than where I usually go as no extra charges to dispose of my old tyres etc. Would definitely use again thank you Hi q, I give a high 5
13 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for taking the time to leave us this brilliant review and recommendation. We are always glad to provide a helpful and knowledgeable service.
Always a friendly service & good value
Always a friendly service & good value. Feels like the staff want to actually help you.
12 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the kind review Kathryn. We are always glad to be able to help.
Always use these boys
Always use these boys. The minute you get in the manager is very welcoming and sorts everything out. Very quick and reliable. I have used them for years.
12 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi there, we are so pleased to hear that you consistently have such a positive experience with us. We appreciate your loyalty and kind words about our welcoming manager and quick, reliable service.
Really helpful team with great customer…
Really helpful team with great customer service
Thank you
12 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Kate, thank you for leaving a great review regarding our services!
The team at Bedford HiQ are excellent,
The team at Bedford HiQ are excellent,
I’d have no hesitation in recommending them to anyone. Great customer service
12 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for this great review and kind words of recommendation, Ollie.
The customer service is great
The customer service is great, the staff are very friendly and their communication throughout the day is really helpful.
11 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for taking the time to leave us this wonderful review Celeb. We are so pleased to hear that our team provided you with such a positive experience!
Reply from HiQ Tyres & Autocare
Hi there, thank you for leaving a great review!
Excellent customer service
Excellent customer service received from Paul this morning. Tyre check done and new tyre fitted all within the hour. Very helpful and would definitely recommend.
12 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Becky, thank you for your kind review and recommendation.
Staffs are very polite and helpful
Staffs are very polite and helpful. Fix my tyre puncture repaired straight away. I Highly recommend them.
12 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi there, thank you for recommending our services and we're pleased to hear you found the team helpful!
Reply from HiQ Tyres & Autocare
Hi Tom, thank you for leaving a great review!
Great service
Visited problem with tyre he showed me what was wrong and I did need new tyre so they fitted then tracked for me was very helpful checked all pressure on every tyre would highly recommend
Asked loads of questions which they answered in great detail
12 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for taking the time to leave us this excellent review Gloria. We really appreciate your kind words of recommendation too.
Great service and fixed my tyre without…
Great service and fixed my tyre without fuss.
Great that they open at 8am which is earlier than many others
Would recommend to anybody
Service and staff are first class
12 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Jon, thank you for the great review and kind words of recommendation.
Staff are always professional
Staff are always professional, polite and really helpful, completed a full service and mot on Audi A3
11 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Penny, thank you for the kind review. We were glad to be able to help with your MOT and service.
Great service
The staff were fast efficient the price was very good will be using them in future great service.
8 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Joanne, thank you for the lovely review. We will be glad to help with any future work your vehicle may need.
Excellent experience
Excellent experience. Good price, fast service and friendly staff.
11 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the great review David.
The staff
The staff, particularly Tom, were helpful and efficient. My particular problem was resolved exceptionally quickly.
11 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for taking the time to leave us this excellent review Michael.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.