Heavenlybeds Reviews 

439
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is simple, smooth, and very straightforward from start to finish. Purchasers are consistently impressed by the outstanding product quality, noting that the beds and frames feel exceptionally durable and sturdy. Buyers also praise the helpful support team and the professional delivery personnel who handle room placement and assembly efficiently. Some reviewers were not happy with the external courier service, mentioning scheduling difficulties and delivery delays. Despite these occasional transport setbacks and minor transit issues, buyers still find the final product entirely worth the wait.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently highlighting gorgeous designs,... See more

Quality

Reviewers mention positive feedback about quality, noting that the beds are extremely well built, stunning,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting great communication, timely... See more

Order

Reviewers highlight positive aspects of order execution, noting that ordering online is straightforward and... See more

Staff

People report positive experiences with staff, frequently highlighting polite, careful, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic beds from Heavenly beds! We have two beds from this company one in beige and the other brown with draws in the base, they look amazing in both our bedrooms. The quality is fantastic and the... See more

Company replied

Rated 5 out of 5 stars

Our bed looks amazing! Had continuous contact with heavenly beds from the moment we place our order online. They are extremely thorough with ensuring that there is the correct space for when deliver... See more

Rated 5 out of 5 stars

Wow! Amazing from start to finish. Communication was outstanding from day one with the company. The bed frame is absolutely gorgeous and top quality!! I couldn't find anything in ireland that had bed... See more

Company replied

Rated 5 out of 5 stars

It was nice and simple to purchase online then had a speedy delivery from two friendly gentleman. All parts were there without any issues building. Couple of weeks after my purchase the after sales te... See more


Company details

  1. Bed Shop
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Manufacturer
  5. Furniture Store
  6. Mattress Store
  7. Sofa Store

About Heavenlybeds

Written by the company

Blue Mirror BedAbout Heavenlybeds

Discover bespoke beds & luxury sofas at Heavenlybeds. Shop ottoman beds, tall headboards & more. Quality assured with our exclusive warranty.

  • Shop for the latest ottoman beds, the perfect space creator in your bedroom
  • Custom made beds with tall headboards upto 8ft high
  • Luxury handmade sofas in over 40+ fabric colours
  • We offer Bed Frames, TV Beds, Childrens Beds, Wingback Beds, Sleigh Beds + more

Why choose Heavenlybeds?

Heavenlybeds not only makes beds but prides itself on ensuring that materials used are of high quality and offer a warranty on all items for added customer satisfaction. Our beds are not only luxury high end products, but also, we factor in the cost to ensure the customer gets an affordable price. We have years of experience crafting the latest designs of beds and mattresses to satisfy our vast range of new and returning customers.

LUXURY BEDS TV Beds Divan Beds Wingback Beds Sleigh BEDS Free Material Swatches

Contact info

4.8

Excellent

TrustScore 5 out of 5

439 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(439)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

best bed company.

literally EXACTLY like the photo i’m so happy. i don’t usually write reviews but im so happy with my bed it’s so strong and sturdy and worth my money. my sister bought a bed off another website and it was such bad quality in comparison to the one i bought from heavenly beds. i am SUPER happy thank you!

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Our bed looks amazing

Our bed looks amazing! Had continuous contact with heavenly beds from the moment we place our order online. They are extremely thorough with ensuring that there is the correct space for when delivery is made, I’ve never know this with any other bed company. We were extremely surprised when I received a call 1 week later from aftercare to ensure we’re happy with everything, this is brilliant service!
Would 100% recommend heavenly beds, they are amazing, along with the quality of our bed and mattress.
Thankyou!

6 December 2025
Rated 5 out of 5 stars

Greatly exceeded my expectations… Very well built beds!

I’ve recently bought 2 beds from these. 1 of the beds had a winged headboard bed so I was a little skeptical of the build quality and hole placements for the bolts etc. Honestly, these beds are extremely well built and every single hole lined up perfectly for the bolt fixings. Both beds are gas lifted solid board ottomans which have a much higher mattress weight limit than usual. Perfect for my simba mattresses which weigh a tonne😬.

I’ve got to say these beds massively exceeded my expectations and what a great price they are too, considering most of their beds are highly customisable! Other websites were similar but not on headboard sizes like these offer.

My advice… if you’re getting an oversized headboard just get it split. Again, I was concerned of its build quality with it being split but no. They provide plenty of fixings and even a support beam to bolt from top to bottom on the centre of the headboard (on the back obviously). Awesome beds👍🏼

4 November 2025
Unprompted review
Rated 4 out of 5 stars

Very good product

The bed is beautiful and very comfortable. Mattress is a bit thicker than I thought but still very good. Service from this company was very good from ordering to delivery. The 2 delivery guys Hamraj and Bains were very respectful of my property and assembled the bed efficiently. Two nice guys. The only downside was the delivery was much later than specified.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality product and service

Excellent quality product, made and delivered swiftly to our specifications. Prior to our order, we received fabric samples to help us with our choice. Great customer service too, including a follow-up courtesy call to make sure we were happy with the product. Would definitely recommend.

2 December 2025
Rated 4 out of 5 stars

The bed is beautiful.

The bed is beautiful.

I didn’t have to wait the expected 14 days for it to be made which was great.

Everything arrived very well packaged to protect the contents which I really appreciate as the bed is white.

When I removed the substantial and strong outer packaging I washed my hands before removing the middle layer of packaging which again was very robust, then washed them again before removing the inner packaging so my bed, head and footboards and mattress are still spotlessly white.

I haven’t got the bed lift sorted out yet, but I’m hoping to do that this weekend.

I’d have given 5 stars but the delivery company is part of the purchase experience.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Super Ottoman Super-King

We ordered a Super-King Osaka wingback bedframe with the Ottoman storage option. I previously ordered some samples as I wasn't sure which fabric we wanted to go with, and they arrived super quickly. The actual bedframe was delivered by a 2-person team, who were friendly and efficient, called me around an hour out and then again as they arrived.
The assembly of the bed frame was a bit of a pain, definitely need 2 people and it would be useful if a full instruction manual could be included on which order to assemble things in, but we figured it out without too many issues. We are very happy with the frame itself and the Ottoman function means there is loads of storage underneath. I cannot comment on the mattresses, as we got our one somewhere else.

Overall, I had a pleasant experience with Heavenlybeds, and would consider it a gain for future bed needs.

28 November 2025
Rated 5 out of 5 stars

customer round quilted Poofe

Orders a customer round quilted Poofe for my bedroom. The order was completed quickly and the product is of high quality. Also value for money is great as you can get exactly what you want without any unexpected premiums so I managed to get is cheaper than some of the options I was considering on wayfair or amazon

29 November 2025
Rated 5 out of 5 stars

Great choice

The website is easy to follow and we had plenty of choice for super king divan.
Easy to put together ourselves and good quality, we would definitely order again for heavenly beds!

29 November 2025
Rated 5 out of 5 stars

It was nice and simple to purchase…

It was nice and simple to purchase online then had a speedy delivery from two friendly gentleman. All parts were there without any issues building. Couple of weeks after my purchase the after sales team called to make sure everything was ok. Excellent service and bed looks beautiful. Highly recommend!

24 November 2025
Rated 5 out of 5 stars

The bed was delivered in great…

The bed was delivered in great condition very well packaged. Delivery time wasn’t long at all and the delivery drivers did a great job keeping me informed of my delivery.

21 November 2025
Rated 5 out of 5 stars

Order for my daughter

This was an order for my daughter. She loves the bed and is very happy with the purchase.
Bedside solid with a luxurious look and feel.

19 November 2025
Heavenlybeds logo

Reply from Heavenlybeds

Thank you so much for your lovely review! 🌸
We’re thrilled to hear your daughter loves her new bed and is so happy with it. It’s wonderful to know the bedside has that solid, luxurious look and feel — exactly what we aim for with every piece.

We really appreciate you choosing us for this special purchase! 🛏️✨

Rated 1 out of 5 stars

Disastrous Service

Tried to order divan bed and I show them options for them to help me out with the order as I spoke to someone on their what's app channel, their customer service attitude is terrible, they asked me provide this, that and this so I did and their reply back was “go ahead and go to their competitor is what they said to me” I mean I don’t how they are getting almost good reviews on here, feels a little bit controlled by their own staff with their shocking service pre-already and I can imagine once I get the bed, it will have holes, bad springs in and for this company to take our customers money like it's a scam circus, us buyers are not taken seriously!
****Their reply back is Ai garbage****

18 November 2025
Heavenlybeds logo

Reply from Heavenlybeds

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our customer service did not meet your expectations.

However, we would like to clarify a few points. It would not be fair to judge the quality of our products without having purchased or received an item from us. We take great pride in the standard of our beds and the materials we use, and we do not compromise on quality.

We also do not offer price matching, as we focus on providing well-made, durable products rather than competing with cheaper alternatives. If our pricing does not align with a customer’s budget, we do advise that they may be better suited to a retailer offering lower-priced options, as we will not reduce quality to match competitor prices.

That said, no customer should feel dismissed or spoken to rudely, and we will be reviewing this matter internally to ensure our communication remains courteous and professional at all times.

If you would like to discuss this further, we are more than happy to assist.

And no it is not AI, it's a real person who replies back :)

Rated 5 out of 5 stars

The communication was great

The communication was great, delivered exactly when they said easy to put together.

14 November 2025
Heavenlybeds logo

Reply from Heavenlybeds

Thank you so much for your feedback! 😊
We’re really glad to hear that communication was smooth, delivery was right on time, and that the bed was easy to put together. We always aim to make the whole process simple and stress-free.

If you ever need anything else, we’re always here to help! 🛏️✨

Rated 5 out of 5 stars

Amaizing.recommended 100%

I am extremely pleased with the quality of the bed — the materials feel durable, sturdy, and truly high-end. Communication with the sellers was smooth and pleasant throughout the entire process. The delivery arrived on time, and the courier carried the bed inside with great care and professionalism. I highly recommend this company for their fast, reliable, and exceptionally high-quality service.

10 November 2025
Heavenlybeds logo

Reply from Heavenlybeds

Thank you so much for your wonderful review! 🌟
We’re thrilled to hear how pleased you are with the quality of your new bed — it’s great to know the materials, durability, and overall finish met your expectations. We always aim to provide smooth, friendly communication and a hassle-free experience, so we’re glad the process felt easy from start to finish.

It’s also lovely to hear that the delivery team handled everything with care and professionalism. Your recommendation truly means a lot to us.

If you ever need anything in the future, we’re always here to help! 😊🛏️✨

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