Heavenlybeds Reviews 

439
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is simple, smooth, and very straightforward from start to finish. Purchasers are consistently impressed by the outstanding product quality, noting that the beds and frames feel exceptionally durable and sturdy. Buyers also praise the helpful support team and the professional delivery personnel who handle room placement and assembly efficiently. Some reviewers were not happy with the external courier service, mentioning scheduling difficulties and delivery delays. Despite these occasional transport setbacks and minor transit issues, buyers still find the final product entirely worth the wait.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently highlighting gorgeous designs,... See more

Quality

Reviewers mention positive feedback about quality, noting that the beds are extremely well built, stunning,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting great communication, timely... See more

Order

Reviewers highlight positive aspects of order execution, noting that ordering online is straightforward and... See more

Staff

People report positive experiences with staff, frequently highlighting polite, careful, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic beds from Heavenly beds! We have two beds from this company one in beige and the other brown with draws in the base, they look amazing in both our bedrooms. The quality is fantastic and the... See more

Company replied

Rated 5 out of 5 stars

Our bed looks amazing! Had continuous contact with heavenly beds from the moment we place our order online. They are extremely thorough with ensuring that there is the correct space for when deliver... See more

Rated 5 out of 5 stars

Wow! Amazing from start to finish. Communication was outstanding from day one with the company. The bed frame is absolutely gorgeous and top quality!! I couldn't find anything in ireland that had bed... See more

Company replied

Rated 5 out of 5 stars

It was nice and simple to purchase online then had a speedy delivery from two friendly gentleman. All parts were there without any issues building. Couple of weeks after my purchase the after sales te... See more


Company details

  1. Bed Shop
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Manufacturer
  5. Furniture Store
  6. Mattress Store
  7. Sofa Store

About Heavenlybeds

Written by the company

Blue Mirror BedAbout Heavenlybeds

Discover bespoke beds & luxury sofas at Heavenlybeds. Shop ottoman beds, tall headboards & more. Quality assured with our exclusive warranty.

  • Shop for the latest ottoman beds, the perfect space creator in your bedroom
  • Custom made beds with tall headboards upto 8ft high
  • Luxury handmade sofas in over 40+ fabric colours
  • We offer Bed Frames, TV Beds, Childrens Beds, Wingback Beds, Sleigh Beds + more

Why choose Heavenlybeds?

Heavenlybeds not only makes beds but prides itself on ensuring that materials used are of high quality and offer a warranty on all items for added customer satisfaction. Our beds are not only luxury high end products, but also, we factor in the cost to ensure the customer gets an affordable price. We have years of experience crafting the latest designs of beds and mattresses to satisfy our vast range of new and returning customers.

LUXURY BEDS TV Beds Divan Beds Wingback Beds Sleigh BEDS Free Material Swatches

Contact info

4.8

Excellent

TrustScore 5 out of 5

439 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(439)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I brought a super king ottoman divan…

I brought a super king ottoman divan bed. The service was excellent, the bed was delivered when convenient for me and they even took it to the room of choice. Lovely, polite and tidy delivery men. Overall I am very happy with my purchase and I would definitely recommend Heavenly beds.

5 May 2026
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Reply from Heavenlybeds

Thank you so much for your wonderful review! We're delighted to hear that you’re happy with your super king ottoman divan bed and that our delivery team provided such excellent service. We’ll be sure to pass on your kind comments to the delivery men. Thank you for choosing Heavenly Beds and for recommending us — we truly appreciate your support!

Rated 5 out of 5 stars

The bed is exactly as described and was…

The bed is exactly as described and was delivered on time and packaged well. It was easy to fit together and would definetly order from here again

6 May 2026
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Reply from Heavenlybeds

Thank you for your lovely feedback! We're so pleased to hear that the bed arrived on time, was well packaged, and easy to assemble. We really appreciate your support and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy to put together, amazing quality for the price too!

5 May 2026
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Reply from Heavenlybeds

Thank you so much for your kind feedback! We're delighted to hear that you were happy with the quick delivery, found the bed easy to assemble, and feel it offers great quality for the price.

We really appreciate you taking the time to share your experience and hope you continue to enjoy your purchase!

Rated 5 out of 5 stars

Delighted with the bed from Heavenly…

Delighted with the bed from Heavenly Beds. It arrived within two weeks. The delivery team were excellent, courteous and careful. The bed is solidly made and should last for many years. We chose the 4000 spring mattress and can confirm that it is very comfortable. Highly recommended.

4 May 2026
Unprompted review
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Reply from Heavenlybeds

Thank you for your wonderful review! We're delighted to hear you're so pleased with your bed and that it arrived promptly.

It’s great to know our delivery team made a positive impression and handled everything with care. We’re also really glad you’re enjoying the comfort of your 4000 spring mattress and that the quality of the bed meets your expectations.

Thank you for your recommendation—we truly appreciate your support and hope you continue to enjoy a great night’s sleep for many years to come!

Rated 5 out of 5 stars

Really great experience

Really great experience. Bed is really good condition, delivery was super quick! Would highly recommend to anyone

1 May 2026
Unprompted review
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Reply from Heavenlybeds

Thank you for your lovely feedback! We're so pleased to hear you had a great experience and that you're happy with the quality of your bed and the speedy delivery.

We really appreciate your recommendation and hope you continue to enjoy your purchase!

Rated 5 out of 5 stars

I am over the bloody moon..the bed is…

I am over the bloody moon..the bed is stunning..for want of a better word..im going to really enjoy it..beautifully made.. heavenly Beds have been fantastic from start to finish..communication wise.. when I had a minor issue..they got back to me straight away even though it was out of hours..
Im eststatic. Please get your beds from.them. there is a bed to suit everyone..even your pet dog

11 April 2026
Unprompted review
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Reply from Heavenlybeds

Thank you so much for your amazing review! We’re absolutely delighted to hear how happy you are with your bed—it’s fantastic to know you love the design and quality.

We’re also really pleased that our team could support you quickly when you needed it, even outside of normal hours. Providing great service from start to finish is something we truly strive for.

Your enthusiasm means a lot to us, and we really appreciate your recommendation. We hope you enjoy your new bed for many years to come!

Rated 5 out of 5 stars

Bed is lovely- very high quality and…

Bed is lovely- very high quality and sturdy and despite the size and all the parts that came with it, it was fairly easy to put together. There’s lots of communication between yourself and the company and they keep you in the loop regarding timings for bed delivery and when they’ll be arriving!

11 March 2026
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Reply from Heavenlybeds

Thank you for your kind review! We’re so pleased to hear you’re happy with the quality and sturdiness of your bed, and that you found it straightforward to assemble despite its size.

It’s also great to know our communication kept you well informed throughout the delivery process—that’s something we really focus on.

We truly appreciate your feedback and hope you continue to enjoy your bed!

Rated 5 out of 5 stars

Super king size bed

I must confess I was very dubious about ordering a bed online without physically seeing it, but I needn’t have worried. I ordered swatches initially, these arrived promptly, I then ordered my new sleigh bed and 4000 spring mattress. I had a notification when my order was received 17 Feb, a notification to say it was with the delivery company, I had to reject my first delivery as I wasn’t at home, fear not the delivery was promptly rearranged and the lovely delivery men arrived at 5pm on Sunday. I noted that the headboard had some damage to the packaging and had left a mark on the fabric, I advised heavenly beds and informed them I would let the mark dry and reassess, thankfully I could brush it off, however, heavenly beds had already shipped some industrial cleaner that promptly arrived the next day.

As we were finishing off the decorating in our bedroom, the bed frame didn’t actually go upstairs until yesterday, where my husband assembled it with a little help by me, it was extremely easy to put together. When we unpacked the foot end of the bed, there was unfortunately a little damage to the fabric, I immediately sent some photos to the support email, they were very apologetic and arranged for a new foot board to delivered and the damaged one collected, no trouble at all.

The quality of the bed is 5 star, I was wondering if I’d receive some flimsy wood covered in cheap fabric but I can honestly say that this is most definitely not the case, it very study and now it’s in place I can’t move it, it’s very well made.

We did have an issue getting the mattress upstairs but with a bit of jiggery pokery we managed to get there.

I’m honestly thrilled to bits with my bed and would highly recommend heavenly beds and wouldn’t hesitate to buy a bed from them.

The customer service is top class!

Thank you heavenly beds 🙏🏼💖

1 March 2026
Unprompted review
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Reply from Heavenlybeds

Thank you so much for taking the time to share such a detailed and thoughtful review!

We’re delighted to hear that your initial concerns about ordering online were put to rest and that the swatches, ordering process, and delivery updates all helped give you confidence along the way. It’s great to know the delivery rearrangement was handled smoothly and that our team could respond quickly when you noticed the mark on the headboard.

We’re really pleased that both issues you experienced were resolved promptly and without hassle—that’s exactly the level of service we aim to provide. It’s also fantastic to hear how happy you are with the quality and sturdiness of your sleigh bed, and that assembly was straightforward.

Thank you as well for your patience and understanding throughout, and for your kind words about our customer service—they truly mean a lot to us.

We hope you enjoy your beautiful new bed for many years to come, and we really appreciate your recommendation!

Rated 5 out of 5 stars

Highly recommended the service has been…

Highly recommended the service has been second to none with constate updates from order to delivery, 10/10.

2 March 2026
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Reply from Heavenlybeds

Thank you for your fantastic review! We’re delighted to hear you had such a positive experience and that our communication kept you well informed from order through to delivery.

Your recommendation and 10/10 rating mean a lot to us—we really appreciate your support!

Rated 5 out of 5 stars

Good quality

Delivered on time, everything packaged well, very happy customer, good quality

2 March 2026
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Reply from Heavenlybeds

Thank you for your kind feedback! We’re so pleased to hear everything arrived on time, was well packaged, and that you’re happy with the quality.

We really appreciate your support and hope you continue to enjoy your purchase!

Rated 5 out of 5 stars

Had a very good experience with this…

Had a very good experience with this company, placed my order online and shortly after I received a call and they went through my order again, 8 days later my bed arrived very well packaged but there was a tiny wee corner of the side rail that had been damaged in transit, next morning Heavenly beds called me to sort out the damage .
They are really on the ball, can't fault them, and I'm not someone who is easily pleased so 10out of 10 heavenly beds

26 February 2026
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Reply from Heavenlybeds

Thank you for your detailed and thoughtful review! We’re really pleased to hear you had such a positive overall experience and that our team could quickly step in to resolve the minor transit damage for you.

It’s great to know the ordering process, follow-up call, and delivery all met your expectations, and we truly appreciate your kind words—especially coming from someone who holds high standards.

Thank you for the 10/10 rating and recommendation. We’re glad you’re happy with your bed and hope you continue to enjoy it for years to come!

Rated 5 out of 5 stars

Great design and good quality

Great design, well built and looks good.
A good quality product. Very happy with our purchase

27 February 2026
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Reply from Heavenlybeds

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the design, build quality, and overall look of your bed.

It means a lot to know you’re satisfied with your purchase, and we really appreciate you taking the time to share your experience. Enjoy your new bed!

Rated 5 out of 5 stars

Very happy with my experience

Very happy with my experience, would definitely recommend.
Customer service couldn’t be more helpful when I had to delay my order.
Delivered arrived quickly, well made and exactly as per custom requests.

27 February 2026
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Reply from Heavenlybeds

Thank you for your wonderful review! We're delighted to hear that you were very happy with your experience and would recommend us.

It's great to know that our customer service team was able to assist you with delaying your order and that the delivery process went smoothly. We're also pleased that your item arrived quickly, was well made, and matched your custom requirements perfectly.

Thank you for choosing us, and we truly appreciate your support!

Rated 5 out of 5 stars

5 stars!

Arrived really quickly, great quality and easy to assemble

27 February 2026
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Reply from Heavenlybeds

Thank you for your kind review! We're delighted to hear that your order arrived quickly and that you’re happy with the quality.

It's great to know you found the assembly process easy too—that’s exactly what we aim for. We really appreciate you taking the time to share your experience and hope you enjoy your new bed for years to come!

Rated 5 out of 5 stars

Amazing company

Honestly, this is the best company to get a bed from. I got my dream bed from here — not only are the beds beautiful and super comfortable, but the team is also fantastic. After my cat decided to scratch some of the fabric on my bed, the company helped sort out a piece of fabric so I could repair the damage. I couldn’t wish for a better company to purchase from.

Thank you so much, Heavenly Beds — amazing support!

6 February 2026
Unprompted review
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Reply from Heavenlybeds

Thank you so much for your incredible review and kind words! We’re delighted to hear that you’re enjoying your dream bed and that it’s both beautiful and comfortable.

We’re especially pleased we could help with the fabric so you could repair the damage—supporting our customers even after purchase is very important to us. It truly means a lot to hear that you feel so well looked after.

Thank you for choosing Heavenly Beds, and for taking the time to share your experience. We really appreciate your support and wish you many years of comfort ahead!

Rated 5 out of 5 stars

Wow!

Wow! Amazing from start to finish. Communication was outstanding from day one with the company.
The bed frame is absolutely gorgeous and top quality!! I couldn't find anything in ireland that had beds like these. Ive just gone and purchased 2 more beds because the quality is so good.

20 January 2026
Unprompted review
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Reply from Heavenlybeds

Thank you so much for your amazing review! We're thrilled to hear that you were impressed from start to finish and that our communication stood out throughout your experience.

It's fantastic to know you love the bed frame and find the quality and design exactly what you were looking for. We're especially grateful for your continued trust in us by ordering two more beds—that truly means a lot.

We really appreciate your support and look forward to delivering more great quality and service to you again!

Rated 5 out of 5 stars

Great

Good price. Quick delivery. Good communication. Very pleased

22 January 2026
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Reply from Heavenlybeds

Thank you for your kind review! We're delighted to hear that you were pleased with the price, delivery, and communication throughout the process.

Providing great service and keeping our customers informed is very important to us, so it's wonderful to know we met your expectations. Thank you for choosing us, and we hope you enjoy your purchase for many years to come!

Rated 4 out of 5 stars

Heavenly good

Found the online ordering process easy and the before and after sales were very helpful.
Delivery of the bed was sooner than expected and the team were great

16 January 2026
Heavenlybeds logo

Reply from Heavenlybeds

Thank you for your lovely review! We're delighted to hear that you found the online ordering process easy and that our team was helpful both before and after your purchase.

It's great to know that your bed arrived sooner than expected and that you had a positive experience with the delivery team. We truly appreciate your feedback and your support.

Thank you for choosing us, and we hope you enjoy your new bed for many years to come!

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