Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more
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Staff are very friendly and knowledgeable. They take their time to find you the holiday you want. Nothing is too much trouble. We now use Hays Swindon for all our holiday bookings as it's great servi... See more
Company replied
We have booked our last few holidays via yourselves. Emma has been amazing every time, listens to what we want from our holiday and always manages to find us fabulous destinations. Even when we have h... See more
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Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
74 Regent Street, SN1 1LA, Swindon, United Kingdom
- 01793238987
4.9
Excellent
987 reviews
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Staff were very friendly and helpful…
Staff were very friendly and helpful explaining everything in detail quite impressive
10 February 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely review! :)
There is always a smile and a welcome…
There is always a smile and a welcome when we go into Hays travel. And happy to help with what ever concerns or for extra information.
11 February 2026
Reply from Hays Travel - Swindon Regent St
Its always a pleasure seeing you in branch :) Thank you for your lovely feedback
Family holiday
All staff were so helpful and Julie did everything she could do find us the perfect family holiday. She was amazing.
1 February 2026
Reply from Hays Travel - Swindon Regent St
We appreciate your kind words! We are so pleased that our team was helpful and that you found the perfect family holiday.
Hays Travel
Julie was friendly and efficient
Julie was friendly and efficient. She helped us to prepare getting to the airport as well, booking us parking and reminding us to get travel money and insrance.
8 February 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It was my pleasure.
Really happy
Very good
We went into Hays in Swindon town centre to find out information and prices for a cruise (first time cruise for us).
Chatted with Lisa and booked there and then for a 7 day cruise in May
Lisa was very knowledgeable and friendly and we felt very at ease and not pressured in any way.
Very happy, five stars from us.
8 February 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for your lovely review. I really enjoyed booking your cruise for you
Employing people that are warm and…
Employing people that are warm and friendly, that listening to my needs.
31 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback!
Ben was brilliant he listened to what…
Ben was brilliant he listened to what we wanted and pulled out all the stops to get us what we wanted
30 January 2026
Reply from Hays Travel - Swindon Regent St
Thanks for your feedback, it was our pleasure!
Rosie was fantastic, an employee to be proud of,
Rosie was fantastic, so helpful and professional. Smiley and friendly, found just want we wanted and at the best price.
3 February 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure :)
Very friendly and helpful knowledgeable…
Very friendly and helpful knowledgeable of the area , also helpful with the car parking and payment plan.
31 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It was our pleasure
We were greeted by Emily who was very…
We were greeted by Emily who was very pleasant, knowledgeable and informative and dealt with our requirements efficiently
31 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kinds words, booking your holiday was my pleasure :). Kind regards, Emily.
Emily and colleagues at the Swindon… all very helpful and knowledgeable
Emily and colleagues at the Swindon branch was very helpful and knowledgeable from getting the quotes to booking the holiday. They were very professional will definitely use them again.
24 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kinds words, for myself and my colleagues. Booking your holiday was my pleasure :). Kind regards, Emily.
Ben was as usual a bundle of joy to…
Ben was as usual a bundle of joy to boost anyone'who is feeling the January blues. He was extremely knowledgeable and helpful and secured our booking of a 5 day holiday in Krakow.
29 January 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always KR Ben :)
The consultant Julie Basford was very…
The consultant Julie Basford was very helpful and knowledgeable and she helped my nervous wife with the cruise we booked and the extras
28 January 2026
Reply from Hays Travel - Swindon Regent St
Hi Darren, thanks for your kind words. It was my pleasure to book you both on your cruise :).
Kind regards, Julie.
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It was my pleasure
Great service from Eileen
Great service from Eileen, very attentive and got us a great deal on our holiday to Bulgaria. We will be back next year as we were this year after the helpful advice and service given.
24 January 2026
Reply from Hays Travel - Swindon Regent St
We appreciate your kind words! We are so happy we could find you a great deal for your holiday to Bulgaria, and we look forward to seeing you next year.
Emily was great.
25 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your feedback:) it was my pleasure
Great service as always
Great service as always, Eileen is always very helpful, makes booking so easy.
24 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kinds words, booking your holiday was my pleasure :). Kind regards, Eileen.
Always enjoy booking a holiday and love…
Always enjoy booking a holiday and love the ladies in on Hayes
23 January 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your 5* review! Its always lovely to see you! :)
Reply from Hays Travel - Swindon Regent St
Thank you for sharing your kind words, it was my pleasure :). Emily.
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