Hays Travel - Swindon Regent St Reviews 

971
TrustScore 5 out of 5

4.9

74 Regent Street, SN1 1LA Swindon, GB


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Rated 5 out of 5 stars

Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more

Company replied

Rated 5 out of 5 stars

Once again booked a holiday with Hays Swindon, and once again I couldn't fault how extremely professional and courteous the staff are. Lisa is a star and knows exactly what we are looking for. Nothing... See more

Company replied

Rated 5 out of 5 stars

Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more

Company replied

Rated 5 out of 5 stars

Ben from the Swindon was just amazing(pink pen) he made shall we got the best deal at the time for the holiday. He give very good advice on holiday we were thinking of going. Did rush us on deci... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 74 Regent Street, SN1 1LA, Swindon, United Kingdom

  • 01793238987

4.9

Excellent

TrustScore 5 out of 5

971 reviews

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4.9

All reviews

(971)

124,737 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff at Hayes travel in Swindon…the best

The staff at Hayes travel in Swindon are so nice and helpful they go above and beyond to get the holiday you’re looking for 10 out of 10 for service wouldn’t go anywhere else thank you I know I’m in good hands when I want to go and book my holiday a big thank you to all at Hayes travel sue Shirley

22 August 2026
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Reply from Hays Travel - Swindon Regent St

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team goes above and beyond to find you the perfect holiday. We truly appreciate your kind words and loyalty.

Kind Regards
Hays Travel Swindon

Rated 5 out of 5 stars

Emma and Ben had the resort knowledge…

Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than we found online. But key to helping us decide our holiday was their access to information which was either vague or non-existent from the online travel agents.

15 August 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for taking the time to write your review , it really is appreciated. It was our pleasure helping you with your holiday booking. :)

Rated 5 out of 5 stars

Ben from the Swindon was just…

Ben from the Swindon was just amazing(pink pen) he made shall we got the best deal at the time for the holiday.

He give very good advice on holiday we were thinking of going. Did rush us on decision on the holiday just done a very good job

24 August 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thank you for your 5* review and mentioning the pink pen :)

Rated 5 out of 5 stars

Lisa is a star

Once again booked a holiday with Hays Swindon, and once again I couldn't fault how extremely professional and courteous the staff are. Lisa is a star and knows exactly what we are looking for. Nothing is to much trouble for her, and always goes the extra mile to make sure we get what we are looking for. Whilst in the store I could hear that it is evident that all the staff are of the same helpful, professional and courteous manner. I would always recommend Hays in Swindon. Thanks once again. Brilliant

23 August 2026
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Reply from Hays Travel - Swindon Regent St

Thank you so much for your amazing review. It is always my pleasure booking your Holidays :)

Rated 5 out of 5 stars

Ben is always very helpful nothing is…

Ben is always very helpful nothing is too much trouble. He alsays has a smile and very polite. Would alway use hayes for our holidays.

23 August 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was my pleasure as always :)

Rated 5 out of 5 stars

Very friendly and so helpful always a…

Very friendly and so helpful always a joy to visit staff really good out of their way to make sure you got everything you need to have a great holiday

23 August 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

It was lovely to receive your review. Thank you so much for taking the time to write your 5* review :)

Rated 5 out of 5 stars

Good “calling bird” outside the shop on…

Good “calling bird” outside the shop on the holiday which I booked.
I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed. Overall I was extremely impressed by her manner and thoroughness with booking the holiday with the whole thing taking less than 15 minutes.

22 August 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thank you so much for your wonderful feedback! We are so pleased to hear that our colleague provided such fantastic service and made your booking experience so efficient and pleasant. We appreciate you choosing us for your holiday.

Kind Regards
Hays Travel Swindon

Rated 5 out of 5 stars

We always use Hays for our holiday…

We always use Hays for our holiday bookings as we prefer to do this rather than online. Eileen booked our February 27 holiday professionally and efficiently.
Thank you

19 August 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was professional and efficient in booking your holiday. We truly appreciate your kind words.

Kind Regards
Hays Travel Swindon

Rated 5 out of 5 stars

I cannot recommend Ben from Swindon…

I cannot recommend Ben from Swindon enough, he was very welcoming and listened to what we wanted and did the best package for all of us. I always go to Ben, find him helpful and gives us lots of advice and tips on any of our holiday. Definitely one colleague you need to keep.

16 August 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was our pleasure :)

Rated 5 out of 5 stars

Very helpful young man will defo book…

Very helpful young man will defo book again

15 August 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and look forward to assisting you again.

Kind Regards
Hays Travel Swindon

Rated 5 out of 5 stars

I always book through Hayes Travel and…

I always book through Hayes Travel and Ben always fines me the best holiday which makes it's the perfect holiday for me and my husband.

15 August 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was my pleasure as always :)

Rated 5 out of 5 stars

Jasmin helped us find our new holiday…

Jasmin helped us find our new holiday for us and was very professional and very helpful

11 August 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was professional and helpful in finding your new holiday. We appreciate your feedback!

Kind Regards
Hays Travel Swindon

Rated 5 out of 5 stars

Jaz was very patient & helpful.

Jaz was very patient & helpful.
Particularly working through the EASE registration for Cape Verde (which is a misnomer!).

10 August 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for your kind words :)

Rated 5 out of 5 stars

We went in and booked a cruise with Ben…

We went in and booked a cruise with Ben from the Swindon branch. What a lovely person he is he explained everything perfectly. It was a pleasure dealing with him.

8 August 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was pleasure to get this booked for you!

Rated 5 out of 5 stars

Ben has been excellent in his advice…

Ben has been excellent in his advice and service.
I think that this is the 3rd time that he has sorted out a holiday for us.
Well done and many thanks Ben.
Swindon branch.

6 August 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was my pleasure to get this booked for you :)

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