Hays Travel - Swindon Regent St Reviews 

988
TrustScore 5 out of 5

4.9

74 Regent Street, SN1 1LA Swindon, GB


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Rated 5 out of 5 stars

Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more

Company replied

Rated 5 out of 5 stars

Staff are very friendly and knowledgeable. They take their time to find you the holiday you want. Nothing is too much trouble. We now use Hays Swindon for all our holiday bookings as it's great servi... See more

Company replied

Rated 5 out of 5 stars

We have booked our last few holidays via yourselves. Emma has been amazing every time, listens to what we want from our holiday and always manages to find us fabulous destinations. Even when we have h... See more

Company replied

Rated 5 out of 5 stars

Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 74 Regent Street, SN1 1LA, Swindon, United Kingdom

  • 01793238987

4.9

Excellent

TrustScore 5 out of 5

988 reviews

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4.9

All reviews

(988)

121,628 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service as always

Great service as always, Eileen is always very helpful, makes booking so easy.

24 January 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for your kinds words, booking your holiday was my pleasure :). Kind regards, Eileen.

Rated 5 out of 5 stars

Great service

Straight forward process really helpful Holiday booked.

21 January 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for sharing your kind words, it was my pleasure :). Emily.

Rated 5 out of 5 stars

Booking Cyprus holiday

Emma gave us all her attention and looked into all our requests re dates.
She is always very friendly and nothing is too much trouble.

20 January 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for your lovely feedback. It was my pleasure.

Rated 5 out of 5 stars

We had a lovely lady called Julie who…

We had a lovely lady called Julie who was very pleasant, polite and knowledgeable.
She helped alot in our decision on where to go giving advice on destinations.
We even got offered a chocolate

I guess the only thing we maybe could off improved on was needing a drink. We were in the store a while and felt very thirsty after.

This is not a negative for Julie but perhaps just something that can be offered to customers when they come in.

19 January 2026
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Reply from Hays Travel - Swindon Regent St

Hi David
Thanks for your kind words, it was my pleasure to help you decide on your holiday. I'll certainly feedback about the drinks :).
Best regards, Julie.

Rated 5 out of 5 stars

Exceptional Service

The exceptional service given to me by Ben. Very polite which a lovely welcoming smile, he's an asset to the company! He could advise me on which country to look at after asking me what sort of holiday I was looking for & when I wanted to go & price range. He covered all bases

17 January 2026
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Reply from Hays Travel - Swindon Regent St

Thanks for your kind words Hazel, it was my pleasure! Ben :)

Rated 5 out of 5 stars

Julie was very helpful and gave us…

Julie was very helpful and gave us exactly what we required, as have all your staff in the past.

15 January 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was our pleasure!

Rated 5 out of 5 stars

Great service

Great service. Staff very friendly and helpful. The problem is now the constant harassment from the marketing people. I've booked my holiday. Now please leave me alone

8 January 2026
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Reply from Hays Travel - Swindon Regent St

Hi Carolyn, thanks for your kind words and I'll get in touch with our marketing teams to remove the contact you're receiving. Kind regards, Julie :).

Rated 5 out of 5 stars

Genuine care

Genuine care from all the staff that you get the best possible holiday.

15 January 2026
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Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was my pleasure as always :)

Rated 5 out of 5 stars

Friendly helpful service

Friendly helpful service. Answered all our questions

14 January 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for you lovely feedback :)

Rated 5 out of 5 stars

We always use Hays travel Swindon

We always use Hays travel Swindon, always so helpful and always go above and beyond!

31 December 2025
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Reply from Hays Travel - Swindon Regent St

Thank you for your lovely feedback. It is always lovely seeing you!

Rated 5 out of 5 stars

Eileen was extremely helpful and…

Eileen was extremely helpful and knowledgeable, she didn’t rush us and respected all our requirements, we felt she went above and beyond for us, this is the second time we have used Hays travel and we now will continue to use this very personal service

11 January 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

We appreciate you taking the time to share your kind words. We're so happy to hear that we provided a very personal service and met all your needs. Thank you for your continued trust!

Rated 5 out of 5 stars

Best experience

Ben talked about my options then advised on a smaller boat for our first cruise, and which floors would e better for us

4 January 2026
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Reply from Hays Travel - Swindon Regent St

We're glad to hear that the advice about the cruise and cabin floors was helpful for your first experience. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Excellent service by lisa

Excellent service by lisa
Very helpful
Quick n easy
Wouldn't go anywhere else

7 January 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was our pleasure!

Rated 5 out of 5 stars

Good customer service

Emma was very professional and helpful to us explaining all details in full and patient with us would recommend the branch in Swindon .

4 January 2026
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Reply from Hays Travel - Swindon Regent St

Thank you for you positive feedback! Its always lovely to see you both! :)

Rated 5 out of 5 stars

Always use Hayes travel for booking our…

Always use Hayes travel for booking our holidays, staff our great, we have a great laugh with the girls, two holidays booked, both quick and easy. Thanks guys your the best 😁

28 December 2025
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thanks so much for your lovely feedback! It was my pleasure KR Ben :)

Rated 5 out of 5 stars

Ben was excellent as ever

Ben was excellent as ever - personal, professional, clearly in command of all the necessary details regarding options in flights, hotel facilities, locations, etc, etc - a mine of useful and personably expressed information.
Thank you, Hays, and particularly Ben..!

3 January 2026
Hays Travel - Swindon Regent St logo

Reply from Hays Travel - Swindon Regent St

Thank you so much for your lovely feedback! It was my pleasure as always to book your holiday for you!

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