I was looking to book a group holiday over 2026 Christmas period in a good S Tenerife resort. From entering their travel agency in Harrow to complete a very satisfied confirmed booking only took 1.5 h... See more
Company replied
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Extremely welcoming staff. I explained what I wanted and the representative, who is fairly new, Xavier was very confident and very good at searching for the most suitable flight. Explained every deta... See more
Company replied
Kate, the agent who booked the cruise for us was very helpful and informative and went to great lengths to explain everything to us.
Kate in the Harrow branch was amazing. She listened to our requests and found us the perfect holiday. We haven’t used a travel agency for many years but would definitely do it again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
324c Station Road, HA1 2DX, Harrow, United Kingdom
- 02039252738
4.8
Excellent
501 reviews
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As always with Amanda brilliant service…
As always with Amanda brilliant service and always a smile
30 July 2025
Reply from Hays Travel - Harrow
Thank you for your kind words and thank you for booking with me - Amanda
Happy Customer Experience
As we've seen the advert on the T.V. several times and was thinking of booking a holiday we decided to pop into Hays. Definitely didn't disappoint, as soon as we walked through the door we were greeted. Great customer service and went through our holiday destination thoroughly with us. We are delighted to say ended in us booking our summer holiday.
19 July 2025
Reply from Hays Travel - Harrow
Thank you for your lovely 5* review! If you have any questions please just let me know and il be more than happy to assist, I hope you have a lovely holiday - George
North Wales Highlands trip
Harrow Hays Travel did my bookings. I find the staff who attended to me very pleasant, polite, friendly, helpful, patient, empathetic and professional.
I would recommend Hays Travel in Harrow to friends and relatives.
23 July 2025
Reply from Hays Travel - Harrow
Thank you so much for your 5* review! I'm very glad you enjoyed the service and I look forward to seeing you again soon - George
Our experieTnce was great because Amanda…
BOOKING A FLIGHT TO ATTEND A WEDDING.
Our experience was great because Amanda was very helpful in every ways, ie she was patient,listen to what we requested and guide us to the best options. She sorted what we needed and we left with all bookings completed. She is a very pleasant lady so we always go to her for our bookings.
16 July 2025
Reply from Hays Travel - Harrow
Thank you for your lovely review - I am glad I got you everything you needed - Amanda
Excellent service
I was very happy with their service, very professional but friendly too. He understands what we want and organised our trip. Thanks Hays travel
8 July 2025
Reply from Hays Travel - Harrow
Thank you for this kind Review. We're Always here to Help. - Xander
George was very helpful and got what I…
George was very helpful and got what I needed 👏 and understanding what my needs was
13 July 2025
Reply from Hays Travel - Harrow
Thank you for your 5* review, I'm very glad you enjoyed the service and I hope to see you again soon - George
Reply from Hays Travel - Harrow
Thank you so much for the 5* feedback! We hope to see you again soon- George
I have used Hays Travel for the past 3…
I have used Hays Travel for the past 3 years and have always found them to be very professional and do their utmost to find me a great holiday. The staff are very helpful and courteous and work hard to find you the perfect holiday.
29 June 2025
Reply from Hays Travel - Harrow
Thank you for your kind words, I hope this means you will continue to use Hays Travel in the years to come - Tryvell =)
We have been to Benedorm with Hays…
We have been to Benedorm with Hays Travel in December 2021. We are happy with their service. we went into Hays Travel last Monday. Mr Xander booked our holiday to Milan. He is on top of his job and we are very satisfied with his service
27 June 2025
Reply from Hays Travel - Harrow
Thank you for you lovely comment I really hope you have a wonderful time. - Xander
Reply from Hays Travel - Harrow
Thank you for your five star review - it is always a pleasure booking your holidays - Amanda
George was very patient and…
George was very patient and knowledgeable ✨ this is the second time we booking a holiday with them. Recommended 🤩
24 June 2025
Reply from Hays Travel - Harrow
Thank you for your lovely 5* review! I hope you have a lovely holiday- George
As usual George was outstanding in his…
As usual George was outstanding in his customer service.
I’m the pickiest person ever, but his patience and being ready for any challenge is impressive! Thanks George, Amanda and Team ❤️, you are the best!
22 June 2025
Reply from Hays Travel - Harrow
It's always such a pleasure to organise your holidays and I'm so happy you love the service! I hope you have the best time and I can't wait to see the pictures- George
Book it with Hays
Staff members were very helpful in finding the best deal holiday break..
An information pack was given at the end of booking great service. Thank you Tryvell and George..
11 June 2025
Reply from Hays Travel - Harrow
Glad you was happy with the service provided. Hope that means you will be back again & again =) - Tryvell
I had outstanding experience thanks to…
I had outstanding experience thanks to George’s profesionalism and dedication. From our very first conversation, he was attentive to all my needs and preferences, offering the best options tailored to my budget and expectations. He was patient, responsive.
15 June 2025
Reply from Hays Travel - Harrow
Thank you so much for your amazing 5* review! I'm so pleased you enjoyed the service and we hope to see you again soon- George
Reply from Hays Travel - Harrow
Thank you for booking your holiday for Summer 2026 it was a pleasure to find you a good deal - Amanda
Professional staff knowledgeable with…
Professional staff knowledgeable with attention to detail the service was excellent!
The manager Amanda is highly recommended.
Thank you very much Hays Travel.
10 June 2025
Reply from Hays Travel - Harrow
Thank you for your kind review it was lovely to see you again and help you with your booking - Amanda
excellent service…
The agents who dealt with me were very profssional and lissened to what information I needed.
6 June 2025
Reply from Hays Travel - Harrow
Thank you for your review - It was a pleasure to help you with your booking - Xander and George
Great Service From Hays Travel In Harrow
Popped into Hays Travel to book a package holiday we'd found online. We were looked after by George, who gave us his undivided attention. He processed our reservation quickly, efficiently and with good humour. Many thanks for great service, George.
7 June 2025
Reply from Hays Travel - Harrow
Thank you for booking with us again - and the fantastic feedback - George and Amanda
Reply from Hays Travel - Harrow
Thank you very much for the lovely 5* review! Have a great holiday and we hope to see you again soon - George
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