Great Value Holidays Reviews 159

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the holidays for being fabulous, well-organized, and offering excellent value for money. People frequently highlight the superb locations and hotels, often exceeding their expectations. The service is consistently described as impressive, with many appreciating the efficiency of transfers and arrangements. Reviewers also commend the staff for their friendliness, helpfulness, and professional demeanor, making their stays enjoyable. However, some customers noted issues with flight delays impacting car hire collection, and a few found certain aspects of their package misleading or the hotel accommodations basic. There were also instances where planned activities were unavailable due to closures or inconvenient timings.

What people talk about most

Holidays

People report positive experiences with holidays. Customers consistently praise the excellent value for... See more

Location

Reviewers highlight positive aspects of location, often describing them as stunning, beautiful, and superb.... See more

Service

Clients share positive opinions on service, frequently highlighting the excellent organization of flights,... See more

Value for money

Consumers find great satisfaction with the value for money. Many reviewers praise the fantastic prices for... See more

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently highlight the staff's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The holiday was fabulous, transfers to and from Hotel were included for a two hour journey. The Hotel manager went above and beyond, he organized a dentist for a broken tooth… the wine could have been... See more

Company replied

Rated 5 out of 5 stars

A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, l... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more

Company replied

Rated 5 out of 5 stars

Just come back from a weeks stay at vale da Rei hotel in the Algarve. The hotel was lovely very peaceful and clean and well decorated. The flights were with easy jet all good. We paid a fair to reason... See more

Company replied


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

Written by the company

At Great Value Holidays, we believe exceptional travel experiences shouldn’t come with an extraordinary price tag. With carefully curated ATOL-protected air-inclusive packages, we set a new standard for affordable luxury holidays, while our intuitive booking platform makes travel planning seamless and stress-free. To provide the highest quality possible, each property in our portfolio is meticulously handpicked, expertly sourced, and designed to make your stay unforgettable. Our global partnerships with trusted brands and boutique properties ensure you’ll always enjoy comfort and style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

Poor facilities

The restaurant on the top deck was closed. The sun deck was closed. The balcony in our room was not large enough for a chair. There was no comfort television lounge.

1 March 2026
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Reply from Great Value Holidays

Dear David:

Thank you very much for taking the time to share your feedback. We truly appreciate your comments and have also passed them on to our team for their awareness.

Please accept our sincere apologies for any inconvenience caused by the closure of the Barbary Restaurant during your stay. While we were not informed in advance of the timing of the closure, we understand that it was temporarily closed to allow for essential maintenance. The hotel ensured that all guests were advised of this at check-in and informed that breakfast would instead be served in the Gastrobar.

The sun deck was unfortunately closed due to health and safety considerations. During your stay, Gibraltar experienced wind gusts of up to 50 miles per hour, which presented a safety concern for guests.

With regard to your room, we apologise for any confusion. Your reservation was for a ‘Superyacht’ King Room, which features what we refer to as a ‘Juliet’ balcony. This particular room category does not include a separate lounge area.

Thank you once again for your feedback. We do hope that you were still able to enjoy a relaxing holiday overall, and we very much hope you will consider staying with us again when planning your next getaway.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

I recommend this company

Ease of booking and a Holiday that matched the description

1 March 2026
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Reply from Great Value Holidays

Adrian: Thank you so much for your review.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Recommended

Fab price and very very clear concise information for our recent trip to Iceland

1 March 2026
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Reply from Great Value Holidays

Kim: Thank you for taking the time to share your review.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

The pool and sun deck are closed until further notice

On the face of it this was a good trip put together by Great Value Holidays to Gibraltar. Unfortunately the 5 Star Sunborn Yacht, permanently moored at Ocean View, Gibraltar was not fully functioning. The whole of deck 7 where the pool and sun deck are located along with the main restaurant were closed due to maintainace, and will continue to be closed until the end of March. This is a scheduled maintenance and guests should be told this when booking.

24 February 2026
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Reply from Great Value Holidays

Dear Alan:

Thank you very much for taking the time to share your feedback. We truly appreciate your comments and have also passed them on to our team for their awareness.

While we were not informed in advance of the timing of the closure
please accept our sincere apologies for any inconvenience caused by essential maintenance. The sun deck and pool area was, unfortunately, closed due to health and safety considerations. During your stay, Gibraltar experienced wind gusts of up to 50 miles per hour, which presented a safety concern for guests.

Thank you once again for your feedback. We are glad that you were still able to enjoy a relaxing holiday overall, and we very much hope you will consider booking with us again.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

4 nights in Akureyri, Iceland

All information was correct and complete. Travel arrangements and hotel were as advertised. The hotel was in a very good location and was very comfortable apart from the room itself which was rather small with inadequate lighting.

1 March 2026
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Reply from Great Value Holidays

Paul: Thank you for taking the time to share your experience. We're happy that your holiday was a success and we look forward to your next booking!

Best Regards: Great Value Holidays

Rated 5 out of 5 stars

Great value… clue is in the nae

Great value… clue is in the name. Great hotel and trips included. Would highly recommend

1 March 2026
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Reply from Great Value Holidays

Sarah: Thanks for your review!

We look forward to helping you plan your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

We needed a break and set off with just…

We needed a break and set off with just the satisfaction of not going to work. After a rather early start we loved every minute. The hotel was excellent and the breakfast spot on. Very happy and will definitely book again.

1 March 2026
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Reply from Great Value Holidays

Julia: Thanks for sharing your experience. We're so happy that you were able to take a break with us.

We look forward to helping you plan your next holiday.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Loved our time in Akureyri and happy…

Loved our time in Akureyri and happy that everything went smoothly. The hotel was very up to date (although that may have been because we were in the annexe) and very clean. Breakfast had plenty of variety. I would have liked to have more information about the activities and others that were available, at an earlier date. Did not get to the forrest lagoon as the only shuttle bus was in the evening, when we preferred to go out for a meal.

15 February 2026
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Reply from Great Value Holidays

Dear Valued Client: Thank you for taking the time to share your feedback which we have shared with our team for their information.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Lovely winter break in Iceland

We had a great time on our trip to akureyri in northern Iceland. The package was well organised by Great Value Holidays, who kept us well informed beforehand, sending useful reminders. We stayed at Hotel Akureyri, a relaxed, comfortable hotel with charming staff, stylish rooms (if a bit short of storage) and excellent breakfasts.
The included northern lights safari was fun, even if we didn't get a great show(wrap up warm).

Akureyri itself is a charming town with some quaint old buildings, lively and cosy cafes and some excellent (though expensive) restaurants.And of course it's on the banks of the magnificent Eyjafjiord.

Other must-does in Akureyri: a whale watching boat trip - even in winter we saw humpback and orcas; and a visit to the Forest Lagoon to enjoy a soak in the thermal pools.

11 February 2026
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Reply from Great Value Holidays

Denise: Thank you for sharing your experience. We're so happy that you enjoyed Iceland - it's such a magical place!

We look forward to helping you plan your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Three Night Akureyri Adventure

A fabulous hotel. Fantastic breakfast. Very good communication about a flight delay that was out of the control of the company. Great flight times. A superb guide for the Northern Lights tour. Very smooth transfers. A lovely, lovely long weekend. Thank you.

28 January 2026
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Reply from Great Value Holidays

Jo: Thank you for taking the time to share your experience.

We know flight delays are frustrating but we are happy to hear that this didn't mar your overall enjoyment.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Sunborn

Amazing hotel/super yatch, the weather was atrocious and we arrived 5 hours late after having to divert to Malaga.
Our return journey was even worse and took an extra 12 hours due to the communication tower having no power!

10 February 2026
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Reply from Great Value Holidays

T Colwell: Thank you for your review!

We are happy to hear that your trip was a success and we look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great value for money

Great value for money. Nice hotel

11 February 2026
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Reply from Great Value Holidays

Alan: Thanks for your review!

Please check us out when planning your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Fabulous trip to Akureyri

Easy to book and see the Itinerary for the trip on the portal. All documents for flights, hotel, transfers and excursions were there ready within a few days. Easyjet changed the flight time so had to rearrange an excursion which was easy to do on the phone. Staff on the phone always friendly and helpful

7 February 2026
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Reply from Great Value Holidays

Stephanie: Thank you for taking the time to share your feedback. We're happy to hear that everything went well despite the airline schedule change.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Hotel Verdala, Malta

Fabulous location, fabulous hotel with excellent service.. Couldn't fault it
.

9 February 2026
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Reply from Great Value Holidays

Dear Value Client: Thank you for your review! We are thrilled that your holiday was a success and we look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

We visited for Akureyri 4 nights/ 5…

We visited for Akureyri 4 nights/ 5 days. It's a lovely town, small and picturesque. Probably 3 nights is adequate, hotel was fine, relaxed atmosphere in the bar area. Late flight home wasn't ideal.

8 February 2026
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Reply from Great Value Holidays

Mr. N Browne: Thank you for taking the time to share your experience.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Amazing experience!

We booked through Travelzoo and chose Great Value Holidays for a trip to Iceland! It was amazing! Easy to navigate the processes, fantastic hotel and trips and all at an amazing price! Would def use Great Value Holidays again! Thoroughly impressed!

3 February 2026
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Reply from Great Value Holidays

Fatma: Thank you for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Lake Bled - Slovenia!

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought have everything in this hotel. Food choices were good as well at breakfast and dinner.

Lake Bled in Slovenia is beautiful and can imagine in other seasons is even more beautiful.

Overall experience was fantastic and will be using this company again.

4 February 2026
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Reply from Great Value Holidays

Lucy: Thank you for taking the time to share your experience. We're thrilled to hear that your trip was a success and we look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

All good

Great value short break on the Algarve. Everything went very smoothly, no complaints at all!

4 February 2026
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Reply from Great Value Holidays

Rebecca: Thank you for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, loved the itinerary that was sent through.
Hotel in prime location and staff exceptional.

27 January 2026
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Reply from Great Value Holidays

Alison: Thank you for taking the time to share your experience. We're thrilled to hear that your holiday was a success.

We look forward to assisting you in the future!

Best regards: Great Value Holidays

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