Great Value Holidays Reviews 118

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the holidays for being well-organized and offering excellent value for money. Many people highlight the superb locations and comfortable accommodations, often mentioning friendly and helpful staff who contribute to a positive stay. The service, including transfers and excursions, is frequently described as efficient and well-managed, leading to an enjoyable overall experience. However, some customers also noted minor issues, such as flight delays impacting car hire collection or the closure of certain hotel facilities for maintenance. A few people mentioned that some excursions, like a winery visit, might not appeal to everyone, and that some locations can feel a bit isolated.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, consistently praising them as great value for money and... See more

Location

People report positive experiences with location, often highlighting beautiful surroundings and convenient... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent organization, with transfers... See more

Value for money

Reviewers consistently express satisfaction with the value for money. Many customers highlight that the... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness and friendliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, l... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more

Company replied

Rated 5 out of 5 stars

What a fabulous holiday! The service from Great Valie Holidays was outstanding, from the initial booking, right through. Every arrangement was perfect, i had a query that was answered promtly and effe... See more

Company replied

Rated 5 out of 5 stars

Akureyri Northern Iceland This short break on an easyJet flight from Manchester is a chance to see the “real Iceland” and the capital of Northern Iceland is a real joy especially during the winter... See more

Company replied


4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Holiday to Samos

Spotted the deal via Travelzoo and booking was straightforward. Documentation duly arrived. Had to contact them about wheelchair assistance at the airport and spoke to someone who was unsure of my request - as the flight booking with Jet2 was booked via GVH, Jet2 asked that I arranged this through the provider not them - and then I received a voicemail saying this had been discussed with managers and I had to sort it direct with the airline (I did manage to resolve this with Jet2 subsequently). Other than knowing there were return transfers booked as part of the package no information was sent about what this looked like and what arrangements were in place. Despite that, transfers were available following discussion with the hotel. Overall experience was pretty much just the booking, a good price for a good hotel and prompt distribution of booking paraphernalia just felt a bit in the dark after that as there was no further communication.

1 May 2026
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Reply from Great Value Holidays

Christopher: Thank you for your valuable feedback.

We apologize for any confusion regarding wheelchair assistance. It was our understanding that you were traveling with an electric wheelchair which would have needed to be cleared by the airline directly. Wheelchair assistance between gates can be arranged by us or on the airline website directly.

Thank you for your feedback regarding the transfers. We will share this with our team for their information.

We hope that, overall, you had an enjoyable holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Excellent holiday

Excellent holiday, great location, adult only resort on the beach, service fantastic. Booking was straightforward and communication as and when necessary

9 May 2026
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Reply from Great Value Holidays

Carmen: Thanks for taking the time to share your experience.

We looking forward to welcoming you on another holiday very soon!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great experience with Great Value Travel

Great experience from booking, to travel, to the superb hotel. My daughter and I booked a wellness getaway to Montenegro through Great Value holidays and it certainly was...great value! Brand new wellness hotel Siro Boka Place, had everything you could want, was spotlessly clean, the food offer was amazing, and the staff went out of their way to greet you at every opportunity, friendly and helpful.
My first booking with Great Value Holidays and would definitely book again, paperwork came through immediately and had several emails regarding extras that could be added if required, travel was seamless and great hotel at a great price, we couldn't ask for more!

1 May 2026
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Reply from Great Value Holidays

Tracy: Thank you for sharing your feedback. We're happy to hear that you and your daughter had a wonderful holiday.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Everything went according to plan

Everything went according to plan , from flights to transfers. The hotel was lovely, very helpful and friendly staff. The food at the hotel was great but one criticism I would have is that the food was always just luke warm .

7 May 2026
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Reply from Great Value Holidays

Laurence: Thanks for your feedback which we have also shared with our team for their information.

We're happy to hear that your holiday was a success and we look forward to welcoming you back soon!

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Good trip for money but negotiating to…

Good trip for money but negotiating to sort details of holiday a hassle

29 April 2026
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Reply from Great Value Holidays

Thanks for your feedback. Please be assured that we have also shared it with our team for their information.

We hope that, overall, you enjoyed your holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

A wonderful trip with great…

A wonderful trip with great communications with your lovely staff member ( Sienna)

29 April 2026
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Reply from Great Value Holidays

Karin: Thanks for your review and for acknowledging the customer service provided by our team.

We look forward to welcoming you back on a future holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great holiday. Great place. Great value.

A great holiday. Everything went smoothly thanks to the comprehensive documentation and instructions issued by Great Value Holidays, which arrived with us in plenty of time prior to departure.
The location and hotel were terrific and exceeded our expectations.
The whole thing was great value for money. Thank you It was really good.

4 May 2026
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Reply from Great Value Holidays

Neil: Thanks so much for taking the time to share your experience.

We look forward to welcoming you back on another holiday.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

A nice short trip

The itinerary was good. Enjoyed the river cruise, the train journey to Pinhau and the hotel in Alijo was really nice. We did feel the Log Porto Hotel was quite a distance from the main centre and old town and we were unable to do the Porto tasting at Quinta da Boeira as it was closed on Sunday and Monday when we were in Porto. There was a little hiccup with the train time and tickets but otherwise it was a well organised trip.

25 April 2026
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Reply from Great Value Holidays

Yvonne: Thank you for your valuable feedback which we have shared with our team for their information.

We are happy that, overall, you had an enjoyable holiday and we look forward to welcoming you back.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Had a great short break at reasonable…

Had a great short break at reasonable cost , hotel was first class . Flights were ok Easy jet so you have to pay for a bag . Will definitely use these again

3 May 2026
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Reply from Great Value Holidays

John: Thank you for your feedback. We're thrilled that your experience was a success and we look forward to welcoming you back again.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

A good value holiday that delivered…

A good value holiday that delivered what it said it would.

26 April 2026
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Reply from Great Value Holidays

James: Thanks for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Transfers run smoothly apart from…

Transfers run smoothly apart from getting to hotel and found double bed small room which I asked for twin ! Then said I pay for 1 extra rooms which we had and was lovely but got charged €660 which was more than my holiday which included my flight and HB ! And have paid that on leaving Saturday which I asked about reduction they said take it up with company !.

2 May 2026
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Reply from Great Value Holidays

Jane: Thanks for your feedback regarding your recent trip with us.

We do see that you reached out to our customer service team in regards to your extra room and they have responded.

Again, thank you for your feedback. We hope that, overall, you had an enjoyable holiday.

Regards: Great Value Holidays

Rated 3 out of 5 stars

Not user friendly

Never heard of company before travel we booked but had to wait few days for flights info check in etc didn’t find your portal very helpful and pain to keep logging in/out couldn’t find transfer info and it was confused at airport sign had names not the hotel name

2 May 2026
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Reply from Great Value Holidays

Kim: Thank you for your feedback. We have shared your comments with our team for their information.

Your air tickets were issued one day after your booking was made, and this information was communicated to you when you contacted us by phone.

We’re sorry to hear that you experienced difficulties navigating the portal, where all your trip information and vouchers are stored. We aim to make this process as user-friendly as possible, and our team is always available to assist if you encounter any challenges.

Thank you as well for your feedback regarding the transfers. We apologize for any confusion this may have caused.

We hope that, overall, you had an enjoyable holiday.

Regards: Great Value Holidays

Rated 5 out of 5 stars

Holiday to Tuscan Castle

Wonderful experience

23 April 2026
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Reply from Great Value Holidays

Ms. J H Martin: Thanks for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Fantastic holiday and amazing value for…

Fantastic holiday and amazing value for money!

29 April 2026
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Reply from Great Value Holidays

Suka: Thanks so much for the kind words! We’re really glad you had a fantastic holiday and felt it was great value for money. It means a lot to hear that, and we hope to welcome you back again soon!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Vale del Rei excellent

Great hotel - Vale del rei in carvoeiro was fabulous, lovely grounds, lovely room and lovely staff and shuttle to town useful. Quiet and relaxing.
Transfers were very good.

28 April 2026
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Reply from Great Value Holidays

Don: Thank you for taking the time to share your review!

We're thrilled that your holiday was enjoyable and we look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great Value

Easy to book and some great value deals available. Nice to also be able to speak to someone if you needed information or there was a problem. Would certainly use again

28 April 2026
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Reply from Great Value Holidays

Malcolm: Thanks for your review!

We look forward to welcoming you on a future holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great Value Holidays did us proud.

Great place. Good value. Great Value Holidays were easy to contact and very helpful throughout.

28 April 2026
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Reply from Great Value Holidays

Lynn: Thanks for sharing your experience.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 3 out of 5 stars

The hotel

The hotel, food and staff were very good.
The trip to Capri and Lemon tasting very poor, the length of time at Capri is too long for the tourist to be ripped off and the visit to the Lemon tasting again is just tasting in a shop it was put to us we were going where lemons are grown and the process of the products again it was somewhere where we could be ripped off.

27 April 2026
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Reply from Great Value Holidays

Sue: Thank you for taking the time to share your feedback. We truly appreciate your insights and have passed your comments along to our team for their information.

We’re sorry to hear that your experience in Capri and the Limoncello tasting in Lacco Ameno did not fully meet your expectations. The excursion was intended to include a tasting along with free time to explore the town at your leisure, but we understand it may not have aligned with what you had hoped for. Your feedback is valuable and has been shared internally.

We’re very glad to hear your positive remarks about the hotel, food, and staff. We hope to have the opportunity to welcome you again when you plan your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, faultless service, thanks so much for a lovely holiday.

19 April 2026
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Reply from Great Value Holidays

Thank you so much for your kind remarks.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Actual great value holidays

Actual great value holidays, reality matched expectation and descriptions, decent website that gives you lots of info and updates.

26 April 2026
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Reply from Great Value Holidays

Martin: Thank you for taking the time to share your experience.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

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