The holiday was fabulous, transfers to and from Hotel were included for a two hour journey. The Hotel manager went above and beyond, he organized a dentist for a broken tooth… the wine could have been... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, l... See more
Company replied
Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more
Company replied
Just come back from a weeks stay at vale da Rei hotel in the Algarve. The hotel was lovely very peaceful and clean and well decorated. The flights were with easy jet all good. We paid a fair to reason... See more
Company replied
Company details
Written by the company
At Great Value Holidays, we believe exceptional travel experiences shouldn’t come with an extraordinary price tag. With carefully curated ATOL-protected air-inclusive packages, we set a new standard for affordable luxury holidays, while our intuitive booking platform makes travel planning seamless and stress-free. To provide the highest quality possible, each property in our portfolio is meticulously handpicked, expertly sourced, and designed to make your stay unforgettable. Our global partnerships with trusted brands and boutique properties ensure you’ll always enjoy comfort and style.
Contact info
United Kingdom
- www.greatvalueholidays.com
4.7
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bled is a very beautiful place
We were very lucky with the weather but Bled is a delightful place. The hotel was perfect although the price of food and drink is very high, luckily we were on half board. If I was asked would we do it again the answer is definitely yes
15 March 2026
Reply from Great Value Holidays
Ed: Thank you for taking the time to share your feedback.
We are thrilled to hear that your holiday was a success and we look forward to assisting you with future getaways!
Best regards: Great Value Holidays
Reply from Great Value Holidays
Mrs. Willis: Thanks for your review!
We look forward to assisting you with your next holiday.
Best regards: Great Value Holidays
Really good value for money
Really good value for money. Before we left for our trip, needed to speak with someone from Great Value Holidays, that person was very professional, polite and helpful. Not once did we get put on hold or have to be put through to anyone else.
. The trip far exceeded our expectations. The accommodation and location was outstanding.
13 March 2026
Reply from Great Value Holidays
Claire: Thank you for taking the time to share your review. We are so happy that our team was able to assist you prior to your holiday and that your holiday was a success.
We look forward to planning your next holiday!
Best regards: Great Value Holidays
Booking was easy
Booking was easy and the portal has all the information at hand. Holiday was great and worth the money.
10 March 2026
Reply from Great Value Holidays
Mr. P. Dunn: Thank you for taking the time to share your experience.
We look forward to assisting you with future holidays!
Best regards: Great Value Holidays
Very Good Value and Great Location
Our holiday included 4 nights at the hotel with breakfast, air fares, transfers and 2 excursions. All travel went smoothly. The hotel, an older building, was clean and comfortable. All staff were helpful and friendly. We had a problem with the TV, which couldn't be fixed, so they gave us a different room with a view of the Eyjafjord. The breakfast was substantial and catered for all preferences. We were picked up on time for our first evening excursion, and our knowledgeable guide was excellent. We were fortunate to see an amazing display of the Northern Lights. Akureyri, N.E Iceland is a relatively small town, and you can walk to the town centre with its tourist shops, cafes and most places of interest. Also, the buses are free.
Being winter, there were no tourist information shops open, but you can get a map and brochures from the Whale Watching Booking office near the Hof Cultural Centre. The Classic Whale Watching tour leaves from there at 1 pm, all year. The crew gave a running commentary of where to look, and we were fortunate to see 3 humpbacks diving and feeding about 1.5 hours from Akureyri. This tour was not part of our holiday package. The tour we had vouchers for was the Forest Lagoon thermal pools, but we weren't particularly keen and chose not to go. The pickup place in town wasn't clear, as our voucher mentioned 2 different places and times for the free shuttle.
Overall, this winter trip would suit people who are prepared to find their own way around and like to seek out new experiences. Be prepared for cloudy days and a cold wind, with temperatures about minus 4 to minus 10. We were lucky that most days had some sun and clear evening skies. Customer service in all places was excellent, friendly and helpful. We had an amazing time and would certainly go again.
24 February 2026
Reply from Great Value Holidays
Alayna: Thank you for sharing such a detailed review of your winter trip to Akureyri. We’re delighted to hear that your travel arrangements went smoothly and that you found the hotel clean, comfortable, and supported by friendly and helpful staff. We’re also glad the hotel was able to move you to another room when your TV was not working.
It sounds like you had some wonderful experiences during your stay, especially seeing the Northern Lights and spotting humpback whales—both truly memorable highlights of visiting North Iceland!
We appreciate your feedback regarding the shuttle pickup information for the Forest Lagoon. Clear communication is very important to us, and we will review this to ensure future guests receive more precise details.
Thank you again for your thoughtful comments and helpful tips for future travellers. We’re thrilled you had such an amazing time and we look forward to welcoming you on your next holiday.
Best regards: Great Value Holidays
Nice weekend in Gibraltar
Nice weekend in Gibraltar, the Sunborne Yacht is gorgeous. Two days was enough to see everything that Gib has to offer. Very good value.
4 March 2026
Reply from Great Value Holidays
Jill: Thank you for you review. We're happy to hear that you had an enjoyable time and we look forward to assisting you with future holidays.
Best regards: Great Value Holidays
Great experience in Iceland.
Great price, very good communication when booked and throughout. The whole break was very well put together.
We thoroughly enjoyed it and would recommend Great Value Holidays to book through.
8 March 2026
Reply from Great Value Holidays
JW: Thank you for your review and for your recommendation!
We look forward to welcoming you on future holidays!
Best regards: Great Value Holidays
Akureyri
Great value and absolutely no issues with the holiday. Exactly what it said on the tin.
1 March 2026
Reply from Great Value Holidays
Stephen: Thank you for taking the time to share your experience.
We look forward to welcoming you on future holidays!
Best regards: Great Value Holidays
Sunborn Gibraltar
Everything was perfect. GVH kept us informed every step of the way. Great accommodation excellent flight times. Super value.
4 March 2026
Reply from Great Value Holidays
Tricia: We are happy to hear that you enjoyed your break to Gibraltar.
We look forward to assisting you with future holidays.
Best regards: Great Value Holidays
Value for money trip
Value for money trip with detailed arrangements. Good communication on the itinerary and the purchased items including hotel, activity and airport transfer. A good trip well organized.
8 March 2026
Reply from Great Value Holidays
Philip: Thank you for taking the time to post your review.
We look forward to assisting you with future holidays.
Best regards: Great Value Holidays
We had a great experience
We had a great experience, & would definitely use this company again
2 March 2026
Reply from Great Value Holidays
Neil: Thank you for your feedback. We're happy to hear that you will book with us again and we look forward to helping you plan your next holiday.
Best regards: Great Value Holidays
Poor facilities
The restaurant on the top deck was closed. The sun deck was closed. The balcony in our room was not large enough for a chair. There was no comfort television lounge.
1 March 2026
Reply from Great Value Holidays
Dear David:
Thank you very much for taking the time to share your feedback. We truly appreciate your comments and have also passed them on to our team for their awareness.
Please accept our sincere apologies for any inconvenience caused by the closure of the Barbary Restaurant during your stay. While we were not informed in advance of the timing of the closure, we understand that it was temporarily closed to allow for essential maintenance. The hotel ensured that all guests were advised of this at check-in and informed that breakfast would instead be served in the Gastrobar.
The sun deck was unfortunately closed due to health and safety considerations. During your stay, Gibraltar experienced wind gusts of up to 50 miles per hour, which presented a safety concern for guests.
With regard to your room, we apologise for any confusion. Your reservation was for a ‘Superyacht’ King Room, which features what we refer to as a ‘Juliet’ balcony. This particular room category does not include a separate lounge area.
Thank you once again for your feedback. We do hope that you were still able to enjoy a relaxing holiday overall, and we very much hope you will consider staying with us again when planning your next getaway.
Best regards: Great Value Holidays
Reply from Great Value Holidays
Adrian: Thank you so much for your review.
We look forward to assisting you with future holidays.
Best regards: Great Value Holidays
Recommended
Fab price and very very clear concise information for our recent trip to Iceland
1 March 2026
Reply from Great Value Holidays
Kim: Thank you for taking the time to share your review.
We look forward to assisting you with future holidays.
Best regards: Great Value Holidays
The pool and sun deck are closed until further notice
On the face of it this was a good trip put together by Great Value Holidays to Gibraltar. Unfortunately the 5 Star Sunborn Yacht, permanently moored at Ocean View, Gibraltar was not fully functioning. The whole of deck 7 where the pool and sun deck are located along with the main restaurant were closed due to maintainace, and will continue to be closed until the end of March. This is a scheduled maintenance and guests should be told this when booking.
24 February 2026
Reply from Great Value Holidays
Dear Alan:
Thank you very much for taking the time to share your feedback. We truly appreciate your comments and have also passed them on to our team for their awareness.
While we were not informed in advance of the timing of the closure
please accept our sincere apologies for any inconvenience caused by essential maintenance. The sun deck and pool area was, unfortunately, closed due to health and safety considerations. During your stay, Gibraltar experienced wind gusts of up to 50 miles per hour, which presented a safety concern for guests.
Thank you once again for your feedback. We are glad that you were still able to enjoy a relaxing holiday overall, and we very much hope you will consider booking with us again.
Best regards: Great Value Holidays
4 nights in Akureyri, Iceland
All information was correct and complete. Travel arrangements and hotel were as advertised. The hotel was in a very good location and was very comfortable apart from the room itself which was rather small with inadequate lighting.
1 March 2026
Reply from Great Value Holidays
Paul: Thank you for taking the time to share your experience. We're happy that your holiday was a success and we look forward to your next booking!
Best Regards: Great Value Holidays
Great value… clue is in the nae
Great value… clue is in the name. Great hotel and trips included. Would highly recommend
1 March 2026
Reply from Great Value Holidays
Sarah: Thanks for your review!
We look forward to helping you plan your next holiday.
Best regards: Great Value Holidays
We needed a break and set off with just…
We needed a break and set off with just the satisfaction of not going to work. After a rather early start we loved every minute. The hotel was excellent and the breakfast spot on. Very happy and will definitely book again.
1 March 2026
Reply from Great Value Holidays
Julia: Thanks for sharing your experience. We're so happy that you were able to take a break with us.
We look forward to helping you plan your next holiday.
Best regards: Great Value Holidays
Loved our time in Akureyri and happy…
Loved our time in Akureyri and happy that everything went smoothly. The hotel was very up to date (although that may have been because we were in the annexe) and very clean. Breakfast had plenty of variety. I would have liked to have more information about the activities and others that were available, at an earlier date. Did not get to the forrest lagoon as the only shuttle bus was in the evening, when we preferred to go out for a meal.
15 February 2026
Reply from Great Value Holidays
Dear Valued Client: Thank you for taking the time to share your feedback which we have shared with our team for their information.
We look forward to assisting you with future holidays!
Best regards: Great Value Holidays
Cheap cheerful what was said we got .
15 February 2026
Reply from Great Value Holidays
Peter: Thank you for your review.
We look forward to helping you with your next holiday!
Best regards: Great Value Holidays
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.