Beth was an incredible resource, helping to steer me to the correct products for my use case. I was ready to spend far more but she (correctly) recommended the right product and saved me significant... See more
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Review summary
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Reviews shaping this summary
3mm rubber underlayment is high quality. I had to order some more after under ordering from another vendor (FlooringInc.Com). The Greatmats 3mm was all around much better, it doesn't tear easily like... See more
We have a severely autistic child who likes to body check our walls especially during a meltdown. It was not safe for our child or our walls. After several drywall repairs we decided to try someth... See more
I ordered matting for dog training in my basement. Beth helped me with picking the right product and figured out how much I would need based on the measurements and extra for trimming. She also recomm... See more
Company details
Written by the company
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the company
Contact info
117 Industrial Ave., 54858, Milltown, United States
- 877-822-6622
- service@greatmats.com
- www.greatmats.com
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Thorough efficiency expertise and…
Thorough efficiency expertise and maximizing benefits of the space
30 September 2026
Use these mats in all of our children's…
Use these mats in all of our children's clinics. Highly recommend.
30 September 2026
Great body check mats for autism!
We have a severely autistic child who likes to body check our walls especially during a meltdown. It was not safe for our child or our walls.
After several drywall repairs we decided to try something different. We wanted to give our child a safe place to body check & keep the walls looking aesthetically appealing.
Ordering was easy & customer service was helpful.
The only downside was that it took 5 full weeks to get our shipment.
18 September 2026
I chose this carpet tiles for various…
I chose this carpet tiles for various reasons. #1 it is made in the USA. #2 it was a d i y . The it tiles are very well made and pet friendly. Although some of the tiles was not cut square, I found some being an inch wider , confused as to why they would not fit right until measuring them. Maybe a little more quality control. All in all i would purchase them agian , and will mention greatmats to everyone .
23 September 2026
The mats I received where spot on.
24 September 2026
Great quality, great experience! Easy install!
This is a quality product! Great thickness and all pieces come with edging for a clean look! This is perfect to make the basement area feel more like a playroom for my daughter! Thanks again!
21 September 2026
talking to an actual person saved the…
talking to an actual person saved the day........ the website would only price shipping for boxing six of the same items in separate packages which was way more expensive then the items themselves. Talking to someone solved the problem but I should have been able to complete the order without the hassle of having to call and speak to someone.
24 September 2026
sales staff were responsive and very…
sales staff were responsive and very professional . the order was sent out quickly and we had them on site in less than a week. Wow
23 September 2026
Time from purchase to delivery is very…
Time from purchase to delivery is very quick. They are also very flexible with You if the dates and times dont work.
21 September 2026
easy to order and quick delivery thank…
easy to order and quick delivery thank you !
18 September 2026
I already re-did our basement floor and bought more tiles to finish the laundry room. These are so easy to install, cut etc.
I already redid our basement floor. I ordered new rules to finish the laundry room. They a
24 September 2026
Ms Mandy was great
Ms Mandy was great. It was great dealing with and very helpful
8 October 2026
Unprompted review
Beth was very helpful and made ordering…
Beth was very helpful and made ordering easy.
15 September 2026
Procurement Associate
The sales representative I worked with was very informative and helpful.
14 September 2026
Great communication
They were able to accommodate my small order to a residential address and arranged for a different shipping method so I did not have to pay the fees that go along with a large commercial delivery. Very pleased with the product and service.
14 September 2026
It was hard as rock because hardener…
It was hard as rock because hardener somehow spilled inside
14 September 2026
Reply from Greatmats.com Corporation
We are thankful this was brought to our attention and are working with the customer to have the issue resolved.
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