Grasshopper Leisure Reviews 

1,308
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that their camping and motorhome orders always arrive promptly, securely packaged, and in pristine condition. Many people also emphasize the highly competitive prices, excellent product selection, and smooth purchasing process available on the website. Though some customers noted occasional problems with delivery mishaps, courier errors, or unhelpful support after completing a purchase. A few reviewers expressed frustration regarding delayed shipments, missing items, and difficulties resolving product warranty disputes. These isolated incidents indicate areas where consumer experiences did not fully match the general high standards.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, with many reporting super fast shipping times, such as items... See more

Product

Clients share positive opinions on product quality, highlighting that items arrive in perfect condition and... See more

Service

People report high satisfaction with the service, highlighting fast delivery and helpful support. Consumers... See more

Order

Reviewers highlight positive aspects of order, noting that online purchasing is very easy and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great value for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order 2 camp stove tables for a scout camp. They arrived on time and appear to be sufficiently sturdy for accommodating our stoves. The under shelf is convenient. I can’t say that we would utilise... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a replacement Remis Blind for the driver’s door of my motorhome. I found two competitive suppliers, one being Grasshopper Leisure. By the time I had received an email respo... See more

Company replied

Rated 5 out of 5 stars

Super quick delivery! We had been let down by a separate company on a camping kitchen and needed to find an alternative quickly. The lovely staff at Grasshopper Leisure were able to provide an alterna... See more

Company replied

Rated 5 out of 5 stars

We needed an exact replacement for our Narrowboat and this was exactly it. Lots of detail on the website which made selection easy. Good price and was delivered efficiently

Company replied


Company details

  1. Camping Store
  2. Awning Supplier
  3. RV Supply Store

Written by the company

Grasshopper Leisure is the go-to place for outdoor leisure. Camping, caravan, campervan, motorhome equipment, awnings, tents, sleeping bags and more. We are a family business based in the UK, offering everything from camping to caravanning to make your outdoor adventures special and enjoyable. Decades of experience in the outdoor leisure industry mean that we pride ourselves in providing the best range of popular brands with great prices to match.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,308)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Order arrived next day which was much quicker than expected, thank you. Part replaced with replacement and now working. What more could you ask for.

24 June 2026
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our quick delivery time. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very happy customer

Very easy website to navigate with competitive pricing. Decent delivery charge and delivered within 2 days.

27 June 2026
Unprompted review
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service and prices. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Fiamma awning purchase

I purchased an Fiamma awning and delivery was very quick. Regrettably, I ordered the incorrect parts. Having done so, the customer service team were very supportive to arrange a replacement with their distributor. Communication was fast. Great customer service always shines through when there is a problem, not caused by there seller, and they lean in to support. Excellent service and will be using them again.

18 June 2026
Unprompted review
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service; we always try our best. Thank you for taking the time to leave a great review.

Rated 1 out of 5 stars

Bad Experience

I had a very disappointing experience with Grasshopper Leisure. My parcel was delivered to a location without my consent, which ultimately led to it being stolen or so I believe as when I got to the location it was left, the parcel was not there. What’s even more frustrating is that when I reached out via email to resolve the issue, I received no response at all. The lack of accountability and customer support is unacceptable. I would not recommend this company based on my experience.

26 May 2026
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Reply from Grasshopper Leisure

Thank you for your review. However, we feel your review is not a truthful experience with our company.
Your goods were sent to the campsite as your delivery address on your order. Our courier provided delivery photo's showing the parcel delivered to the location which you confirmed was the correct address given by the warden. We have responded to your email and we have also spoken on the phone regarding the delivery. We had advised that this is a matter that you need to resolve with the campsite that has taken delivery of the parcel.

Kind regards
Grasshopper Leisure

Rated 5 out of 5 stars

Prompt delivery

25 May 2026
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Reply from Grasshopper Leisure

We are pleased you are happy with our quick delivery. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

1st Class

I wish other companies worked like this. I rang to check stock of a part, 5 minutes late said yes and in her hand as we speak. I asked if they could send next day as very urgent (had been let down by another company) told would try their best but have a lot of orders. It arrived next morning. A massive thank you, I will definitely use again.

18 May 2026
Unprompted review
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall quick service. Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

Excellent service

Order placed, confirmation instant, delivery as predicted.

23 April 2026
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Replacement water pump

Ordered on day 1, expected within 4 days actually received in 2 days.
Excellent service will consider for any future equipment required.

23 April 2026
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Reply from Grasshopper Leisure

We are pleased you are happy with our fast service. Thank you for taking the time to leave a review.

Rated 1 out of 5 stars

Awful experience

Awful experience. Ordered "in-stock" (was actually with importer". Didn't arrive for 7 days, chased it, apparently "lost", then they sent the wrong item(!), i rejected it, it was then dumped outside my house the next day (signed-for forged). Finally arrived, 2 weeks late. Unacceptable.

24 April 2026
Unprompted review
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Reply from Grasshopper Leisure

Thank you for your review. Any very large items that our couriers cannot take onto their delivery vans are shipped direct from the UK importer. Their service and delivery time is usually very efficient, which is why we trust them to fulfil some orders on our behalf. We have spoken to you on numerous occasions to update you with the delivery details. Unfortunately, as the goods were not dispatched from our warehouse, we can only apologise on their behalf for the error and the delay with the delivery.

Kind regards
Grasshopper Leisure

Rated 5 out of 5 stars

Question mini oven

Very fast delivery and item as described.

24 March 2026
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Reply from Grasshopper Leisure

We are pleased you are happy with our quick delivery and your product. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very helpfull with enquiry on the the…

Very helpfull with enquiry on the the phone and very quick delivery , 1st class service

24 March 2026
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very fast service

Arrived very quickly. Reasonably priced. Will use again

25 March 2026
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Reply from Grasshopper Leisure

We are pleased you are happy with our fast service and price. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery

25 March 2026
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Good Price Quick Delivery.

3x Fiamma Locks. Great Price. Super quick delivery. Items weren't what I wanted so returned. Super quick credit issued no quibbles. Would certainly buy from them again. Thank you Grassopper Leisure 👍

24 March 2026
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Speed of delivery and quality of goods

Speed of delivery and quality of goods. The price will be buying from them again

24 March 2026
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service, price and your product. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very good service

Very good service, kept me well informed throughout, goods were well packed and arrived as said within a couple of days.

24 March 2026
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Good job

Ordered on website and delivered before time so a good job

21 February 2026
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our efficient service. Thank you for taking the time to leave a review.

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