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Jacksons Leisure Supplies Ltd. Reviews 1,280

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 427 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service and the quality of the products received. Many people highlight the excellent customer service, noting the helpfulness of the staff and the seamless ordering process. Reviewers frequently mention the competitive pricing and the overall value for money, making them happy with their purchases. However, some customers experienced issues with the delivery process, such as delayed deliveries, items arriving damaged, or poor communication from the courier. A few other people also felt that the packaging was inadequate or that the delivery company was not as reliable as the business itself.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, often praising speedy delivery,... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers found items to be exactly as... See more

Service

Consumers find service to be positive. Many reviewers praise the outstanding and efficient service, noting... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and seamless,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spent £1200+ on a variety of quality items from Jacksons website. Tbh I was slightly concerned about them all arriving on the same pallet, I've worked in warehouses that don't particularly handle ca... See more

Company replied

Rated 5 out of 5 stars

Outstanding service by this company. Item was dispatched efficiently. Sadly item was stuck for 24hrs at DX facility in Plymouth before being delivered the following day (2 days from dispatch). Would n... See more

Company replied

Rated 5 out of 5 stars

It was a very seamless purchase. Items online are listed with good pictures and availability. Adding to the basket and reviewing items is easy. There are plenty of ways to pay. Postage doesn... See more

Company replied

Rated 5 out of 5 stars

I can't recommend Jacksons highly enough. We were in a bit of a bind with our Eriba Troll caravan shower tap. It has got some slight frost (despite our precautions) but appeared to be ok. However on... See more

Company replied


Company details

  1. RV Supply Store
  2. Awning Supplier
  3. Camping Store
  4. Marine Supply Store
  5. Outdoor Sports Store
  6. Swimming Pool Supply Store

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Amazing

Amazing, I brought a camping fridge from them on line via Ebay, it was delivered quick and in perfect condition, unfortunately I had a problem with it (totally my fault), they were extremely helpful in messages and then in person at their shop too. I couldn't recommend them any more, I've given them 5 stars but would give more if I could.

8 April 2026
Unprompted review
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for such a great review, Spencer. We’re really pleased we could help get things sorted for you and that everything was resolved smoothly in the end. It’s always good to hear when both the online and in-store support leave the right impression.

Rated 5 out of 5 stars

First time using Jacksons

First time using Jacksons and i found the website easy to use and my item arrived well packaged and on time. I will be using them for future purchases

29 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave a review, Matt. It’s great to know the whole process was straightforward from ordering through to delivery. We look forward to seeing you again :)

Rated 1 out of 5 stars

Terrible service

I recently bought a Vango air awning from Jacksons, the awning pump failed on our first weekend away. The trip ruined due to a faulty pump. Trying to inflate an awning in the rain was memorable, for all the wrong reasons. We cancelled our stay and returned a day early. Not happy I complained to Jacksons expecting some form of recompense for a diastious weekend and a 7 hour round trip. The offered a replacement pump and an apology...Full Stop. Not good enough.

5 May 2026
Unprompted review
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Many thanks for your review. We’re sorry the original pump failed during your trip. Following contact from yourself, a replacement was arranged immediately under warranty. While we appreciate the circumstances were unfortunate, the issue reported was resolved in line with the support and warranty options available.

Rated 5 out of 5 stars

Quick delivery good communication

Quick delivery good communication

24 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Many thanks for taking the time to leave a review. It’s great to know both the communication and delivery met expectations.

Rated 5 out of 5 stars

Very easy to use Web site

Very easy to use Web site. Reasonably priced, good service.

14 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for your review, Chris. We’re glad the site was clear to navigate and that the overall experience went well.

Rated 5 out of 5 stars

The Thetford oven was delivered very…

The Thetford oven was delivered very promptly and amazingly well packaged

29 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave a review, David. It’s great to know everything arrived safely and without delay.

Rated 5 out of 5 stars

Excellent 👌

Excellent 👌

24 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Many thanks, Nigel. It’s always good to hear feedback like this.

Rated 5 out of 5 stars

Competitive price

Competitive price, quick delivery, perfect.

28 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave a review, Nick. It’s great to know the whole experience went smoothly.

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered on time a couple of days after placing my order.

28 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Appreciate your feedback, Peter. Good to hear the order was delivered quickly and without any issues.

Rated 5 out of 5 stars

Had a little hiccup but it was sorted…

Had a little hiccup but it was sorted quickly
Well done
Will buy from Jacksons again.

23 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, Timothy. We’re pleased the issue was resolved quickly and that the overall experience still left a positive impression. We look forward to helping again.

Rated 5 out of 5 stars

Great service

Great service

30 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the kind words, Paul. Nice to know the service hit the mark.

Rated 5 out of 5 stars

Mano 3 in 1 oven

Great item works perfect and delivery was fast once item was released

23 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, Glen. We’re pleased the oven is working perfectly and that delivery moved quickly once the item became available.

Rated 3 out of 5 stars

Window & Blind 700 x 280

The window itself is great, very good quality and easy enough to fit. 700 x 280 great size. Delivery was quick and problem free.
The window blind however is awful!! It is huge, nothing lines up with the window (screws and frame) it is big and bulky and not even the same shape as the window. Had I known, I would have just ordered the window elsewhere and saved myself £70.

29 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for your review.
It’s great to hear you were happy with the quality of the window and the delivery service.

We’re sorry the blind fell short for you. The blind assemblies on these models are designed as a larger internal frame system rather than matching the outer window shape directly, though we understand this wasn’t what you may have been expecting. We do already show the blind in the listing photos, but we’ll see what we can do to better demonstrate the proportions and overall appearance.

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