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Gobycar Reviews 

7,685
•
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I came back again, and once again, Guido and Leo were absolutely spectacular! ❤️ The service here is truly exceptional. Both are incredibly kind, professional, and genuinely go above and beyond to mak... See more

Company replied

Rated 5 out of 5 stars

Easy pick up. Car was brand new. Easy drop off. Deposit paid back within 24 hours. Great customer service. 100% using this company from now on. Exactly what you want when going on holiday. Also, when... See more

Company replied

Rated 5 out of 5 stars

Wonderful company. The best car hire firm we’ve ever used. Friendly drivers and staff and very efficient service. The car was almost brand new and very clean. Seamless service from pick up to drop off... See more

Company replied

Rated 4 out of 5 stars

The shuttle bus was quick and convenient. There was some waiting time when picking up the car, though, which was a bit stressful. The car itself was good. It had quite a few cosmetic damages, b... See more

Company replied

Company details

  1. Car Rental Agency
  2. Vacation Rental

About Gobycar

Written by the company

Gobycar Rent a Car
BOOK NOW
RENT A CAR IN SPAIN

About Gobycar

Gobycar is a car rental company in Spain created to make every journey easier, more flexible and more enjoyable. We offer a simple booking process, competitive prices, a new fleet and a customer-focused service so you can enjoy the road with confidence.

#FeelTheXperience

At Gobycar, renting a car is not just about getting from one place to another. It is about enjoying the full travel experience: freedom, comfort, flexibility and peace of mind from the moment you book until the moment you return the vehicle.

Where can you find us?

We are available in some of Spain’s most popular destinations, including Mallorca, Menorca, Ibiza, Bilbao, Santiago, Girona, Valencia, Sevilla and Málaga.

You can also find us in the Canary Islands, with offices in Tenerife, Fuerteventura, Gran Canaria and Lanzarote.

Why choose Gobycar?

  • Zero Excess: Travel with extra peace of mind and enjoy your rental experience without worrying about excess charges.
  • New fleet: Drive modern, comfortable and reliable vehicles, ideal for every type of trip.
  • Transparent prices: Clear information from the beginning, with no unnecessary surprises.
  • Great value: Competitive rates, practical extras and a service designed around your needs.
  • Flexible bookings: Choose the vehicle, location and options that best fit your journey.
  • Customer-focused service: Our team is here to help you before, during and after your rental.

Our vehicle types

  • Economy cars: Perfect for city breaks, short trips and easy parking.
  • Compact cars: A practical option for couples, friends or small families.
  • SUVs: More space, comfort and versatility for longer journeys.
  • Family cars: Ideal for travelling with more passengers and luggage.
  • Automatic cars: Extra comfort for a smoother driving experience.
  • Premium options: For customers looking for a more special driving experience.

Our commitment

We believe renting a car should be simple, clear and stress-free. Whether you are travelling for holidays, work or a weekend getaway, our goal is to help you move around Spain with freedom, comfort and confidence.

Your opinion matters

Customer feedback helps us improve every day. Your review is very important to us and also helps other travellers choose Gobycar with confidence.

Book now and start your adventure with Gobycar

Discover our best deals at gobycar.com and find the perfect car for your next trip in Spain.

Book Now

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(7,685)

6,381 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely no issues!

Absolutely no issues from our weeks car hire last week. No pushy insurance sales etc. No long waits. Would reccommend and will be using this company again for sure.

1 September 2026
Gobycar logo

Reply from Gobycar

Hello Hank,
Thank you very much for your recommendation. We’re delighted that your car rental was smooth, straightforward and without unnecessary waiting. We look forward to welcoming you again!

Gobycar

Rated 5 out of 5 stars

everything is perfect

everything is perfect

1 September 2026
Gobycar logo

Reply from Gobycar

Hello Zeynep,
Thank you very much for your review. We’re delighted that everything was perfect during your car rental experience.

Gobycar

Rated 5 out of 5 stars

Too easy rent

Too Easy and Fast do rent.

1 September 2026
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Reply from Gobycar

Hello Rodrigo,
Thank you very much for your review. We’re delighted that you found the car rental process quick and easy.

Gobycar

Rated 4 out of 5 stars

Would use again

Helpful staff members sorted our car collections brilliantly and smoothed over the minor issue we had when returning both vehicles.
Cars had a few scrapes when we collected them but these were all documented and caused no issues on the return.
Really reasonable prices and no hidden extras when booking the complete package directly.
The pick up and drop off at the airport worked well too.

27 August 2026
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Reply from Gobycar

Hello Theresa,
Thank you for sharing your experience. We’re delighted that you appreciated our helpful staff, transparent pricing, documented vehicle condition and convenient airport transfer. We look forward to welcoming you again!

Gobycar

Rated 5 out of 5 stars

Great!

It was great

1 September 2026
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Reply from Gobycar

Hello Luis,
Thank you very much for your review. We’re delighted that you had a great experience with Gobycar.

Gobycar

Rated 5 out of 5 stars

Great car, easy pick-up and return

Great hybrid car, easy pick-up and return.

Conveniently located in the car park directly at the Santiago airport.

1 September 2026
Gobycar logo

Reply from Gobycar

Hello Sebastien,
Thank you very much for your review. We’re delighted that you enjoyed the hybrid car, the convenient location and the easy pick-up and return process.

Gobycar

Rated 5 out of 5 stars

Excellent people to deal with and will…

Excellent people to deal with and will definitely use again. Clean car, great price. Easy to use pick up and drop off service.

1 September 2026
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Reply from Gobycar

Hello,
Thank you very much for your review. We’re delighted that you appreciated our friendly team, clean car, competitive price and easy pick-up and drop-off service. We look forward to welcoming you again!

Gobycar

Rated 5 out of 5 stars

I will book again

Very good and reasonable prices with a high end cars

1 September 2026
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Reply from Gobycar

Hello Abdulaziz,
Thank you very much for your review. We’re delighted that you appreciated our competitive prices and the quality of our cars. We look forward to your next booking!

Gobycar

Rated 5 out of 5 stars

Long weekend break

All was easy, straightforward and friendly. Will rent again with them for sure.

27 August 2026
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Reply from Gobycar

Hello Jose,
Thank you very much for your review. We’re delighted that you found the whole rental experience easy, straightforward and friendly. We look forward to welcoming you again!

Gobycar

Rated 5 out of 5 stars

All round a great experience

All round a great experience. Very quick and effecient from airport transfer, to rental desk formalities and getting on the road. Highly recommended.

1 September 2026
Gobycar logo

Reply from Gobycar

Hello Edwin,
Thank you very much for your recommendation. We’re delighted that everything from the airport transfer to the rental process was quick, efficient and hassle-free.

Gobycar

Rated 5 out of 5 stars

Everything was great

Everything was great! Good prise, new vehicle, fast and accurate service, fast shuttle to the airport (about 5 minutes).

1 September 2026
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Reply from Gobycar

Hello Stefan,
Thank you very much for your review. We’re glad you appreciated our competitive price, new vehicle, efficient service and quick airport shuttle.

Gobycar

Rated 5 out of 5 stars

Easy to rent

Easy to rent. Friendly. Good prices.

1 September 2026
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Reply from Gobycar

Hello Lucia,
Thank you very much for your review. We’re delighted that you found our car rental service easy, friendly and competitively priced.

Gobycar

Rated 5 out of 5 stars

Very good and fast service

Very good and fast service. Price adequate to the car. I will definitely recommend them

1 September 2026
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Reply from Gobycar

Hello Artur,
Thank you very much for your recommendation. We’re glad you appreciated our fast service and good value for money. We hope to welcome you again!

Gobycar

Rated 5 out of 5 stars

Great price/quality ratio

One of the best offers on the market. Our VW T-Roc was kinda brand new (6800 km mileage) and clean, perfect condition. Generally a nice service although they could work on waiting times a bit - it took us like 45-50 min to get a car.

30 August 2026
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Reply from Gobycar

Hello Oleh,
Thank you very much for your review. We’re delighted that you appreciated the excellent value for money and enjoyed a nearly new, clean VW T-Roc in perfect condition. Your feedback also helps us continue improving the efficiency of our service.

Gobycar

Rated 5 out of 5 stars

Would recommend

Quick, easy, professional and helpful service at Malaga airport. Great value too! Would recommend.

1 September 2026
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Reply from Gobycar

Hello Vinny,
Thank you very much for your recommendation. We’re delighted that you enjoyed a quick, easy and professional car rental experience with great value for money.

Gobycar

Rated 5 out of 5 stars

Full insurance and all was perfect fast…

Full insurance and all was perfect fast check in and return, deposit returned hour later. Thanks a lot

1 September 2026
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Reply from Gobycar

Hello Krystian,
Thank you very much for your review. We’re delighted that you enjoyed a fast check-in and return and that your deposit was released so quickly.

Gobycar

Rated 5 out of 5 stars

It was a nice experience.

It was a nice experience.
Always check first location of the pickup point and make booking via official website.
Really nice price and fast service.

3 August 2026
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Reply from Gobycar

Hello Tamara,
Thank you very much for your review. We’re glad you enjoyed our competitive prices, fast service and an overall smooth car rental experience.

Gobycar

Rated 1 out of 5 stars

Run away!

Extremely disappointing experience. The company refused to provide the car because I had a Qatari driving licence, even though other rental companies accepted it without any issue. At the counter, I was clearly told that I would receive a refund because they were the ones refusing to release the vehicle. However, they later refused to honour what they had promised.

At the very least, they should have refunded or waived the insurance fee, since no car was ever provided and the insurance was never used. Misleading information, poor customer service, and completely unfair treatment. I truly do not recommend this company.

26 August 2026
Unprompted review
Gobycar logo

Reply from Gobycar

Hello Deborah,
We’re sorry that your experience did not meet your expectations. Please contact us at customerservice@gobycar.com with your contract or reservation number so our team can review your case.

Gobycar

Rated 3 out of 5 stars

60 euros for a bit of sand

Overall not bad, but demanded a 60 euro fine to remove a bit of sand from the car. Went next door to a gas station and removed that little bit for 1 euro in 1 minute. Thieves

29 August 2026
Unprompted review
Gobycar logo

Reply from Gobycar

Hello Isam,
Thank you for sharing your feedback. We appreciate your comments and will take them into account as we continue improving the clarity and quality of our car rental service.

Gobycar

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