I came back again, and once again, Guido and Leo were absolutely spectacular! ❤️ The service here is truly exceptional. Both are incredibly kind, professional, and genuinely go above and beyond to mak... See more
Company replied

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I came back again, and once again, Guido and Leo were absolutely spectacular! ❤️ The service here is truly exceptional. Both are incredibly kind, professional, and genuinely go above and beyond to mak... See more
Company replied
Easy pick up. Car was brand new. Easy drop off. Deposit paid back within 24 hours. Great customer service. 100% using this company from now on. Exactly what you want when going on holiday. Also, when... See more
Company replied
Wonderful company. The best car hire firm we’ve ever used. Friendly drivers and staff and very efficient service. The car was almost brand new and very clean. Seamless service from pick up to drop off... See more
Company replied
The shuttle bus was quick and convenient. There was some waiting time when picking up the car, though, which was a bit stressful. The car itself was good. It had quite a few cosmetic damages, b... See more
Company replied
Written by the company
About Gobycar
Gobycar is a car rental company in Spain created to make every journey easier, more flexible and more enjoyable. We offer a simple booking process, competitive prices, a new fleet and a customer-focused service so you can enjoy the road with confidence.
#FeelTheXperience
At Gobycar, renting a car is not just about getting from one place to another. It is about enjoying the full travel experience: freedom, comfort, flexibility and peace of mind from the moment you book until the moment you return the vehicle.
Where can you find us?
We are available in some of Spain’s most popular destinations, including Mallorca, Menorca, Ibiza, Bilbao, Santiago, Girona, Valencia, Sevilla and Málaga.
You can also find us in the Canary Islands, with offices in Tenerife, Fuerteventura, Gran Canaria and Lanzarote.
Why choose Gobycar?
Our vehicle types
Our commitment
We believe renting a car should be simple, clear and stress-free. Whether you are travelling for holidays, work or a weekend getaway, our goal is to help you move around Spain with freedom, comfort and confidence.
Your opinion matters
Customer feedback helps us improve every day. Your review is very important to us and also helps other travellers choose Gobycar with confidence.
Book now and start your adventure with Gobycar
Discover our best deals at gobycar.com and find the perfect car for your next trip in Spain.
Camí de Can Pastilla, 48, Platja de Palma, Illes Balears, 07007, Palma, Spain
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Absolutely no issues from our weeks car hire last week. No pushy insurance sales etc. No long waits. Would reccommend and will be using this company again for sure.

Reply from Gobycar
Helpful staff members sorted our car collections brilliantly and smoothed over the minor issue we had when returning both vehicles.
Cars had a few scrapes when we collected them but these were all documented and caused no issues on the return.
Really reasonable prices and no hidden extras when booking the complete package directly.
The pick up and drop off at the airport worked well too.

Reply from Gobycar
Great hybrid car, easy pick-up and return.
Conveniently located in the car park directly at the Santiago airport.

Reply from Gobycar
Excellent people to deal with and will definitely use again. Clean car, great price. Easy to use pick up and drop off service.

Reply from Gobycar

Reply from Gobycar
All was easy, straightforward and friendly. Will rent again with them for sure.

Reply from Gobycar
All round a great experience. Very quick and effecient from airport transfer, to rental desk formalities and getting on the road. Highly recommended.

Reply from Gobycar
Everything was great! Good prise, new vehicle, fast and accurate service, fast shuttle to the airport (about 5 minutes).

Reply from Gobycar
Very good and fast service. Price adequate to the car. I will definitely recommend them

Reply from Gobycar
One of the best offers on the market. Our VW T-Roc was kinda brand new (6800 km mileage) and clean, perfect condition. Generally a nice service although they could work on waiting times a bit - it took us like 45-50 min to get a car.

Reply from Gobycar
Quick, easy, professional and helpful service at Malaga airport. Great value too! Would recommend.

Reply from Gobycar
Full insurance and all was perfect fast check in and return, deposit returned hour later. Thanks a lot

Reply from Gobycar
It was a nice experience.
Always check first location of the pickup point and make booking via official website.
Really nice price and fast service.

Reply from Gobycar
Extremely disappointing experience. The company refused to provide the car because I had a Qatari driving licence, even though other rental companies accepted it without any issue. At the counter, I was clearly told that I would receive a refund because they were the ones refusing to release the vehicle. However, they later refused to honour what they had promised.
At the very least, they should have refunded or waived the insurance fee, since no car was ever provided and the insurance was never used. Misleading information, poor customer service, and completely unfair treatment. I truly do not recommend this company.

Reply from Gobycar
Overall not bad, but demanded a 60 euro fine to remove a bit of sand from the car. Went next door to a gas station and removed that little bit for 1 euro in 1 minute. Thieves

Reply from Gobycar
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