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Gobycar Reviews 

7,685
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I came back again, and once again, Guido and Leo were absolutely spectacular! ❤️ The service here is truly exceptional. Both are incredibly kind, professional, and genuinely go above and beyond to mak... See more

Company replied

Rated 5 out of 5 stars

Easy pick up. Car was brand new. Easy drop off. Deposit paid back within 24 hours. Great customer service. 100% using this company from now on. Exactly what you want when going on holiday. Also, when... See more

Company replied

Rated 5 out of 5 stars

Wonderful company. The best car hire firm we’ve ever used. Friendly drivers and staff and very efficient service. The car was almost brand new and very clean. Seamless service from pick up to drop off... See more

Company replied

Rated 4 out of 5 stars

The shuttle bus was quick and convenient. There was some waiting time when picking up the car, though, which was a bit stressful. The car itself was good. It had quite a few cosmetic damages, b... See more

Company replied

Company details

  1. Car Rental Agency
  2. Vacation Rental

About Gobycar

Written by the company

Gobycar Rent a Car
BOOK NOW
RENT A CAR IN SPAIN

About Gobycar

Gobycar is a car rental company in Spain created to make every journey easier, more flexible and more enjoyable. We offer a simple booking process, competitive prices, a new fleet and a customer-focused service so you can enjoy the road with confidence.

#FeelTheXperience

At Gobycar, renting a car is not just about getting from one place to another. It is about enjoying the full travel experience: freedom, comfort, flexibility and peace of mind from the moment you book until the moment you return the vehicle.

Where can you find us?

We are available in some of Spain’s most popular destinations, including Mallorca, Menorca, Ibiza, Bilbao, Santiago, Girona, Valencia, Sevilla and Málaga.

You can also find us in the Canary Islands, with offices in Tenerife, Fuerteventura, Gran Canaria and Lanzarote.

Why choose Gobycar?

  • Zero Excess: Travel with extra peace of mind and enjoy your rental experience without worrying about excess charges.
  • New fleet: Drive modern, comfortable and reliable vehicles, ideal for every type of trip.
  • Transparent prices: Clear information from the beginning, with no unnecessary surprises.
  • Great value: Competitive rates, practical extras and a service designed around your needs.
  • Flexible bookings: Choose the vehicle, location and options that best fit your journey.
  • Customer-focused service: Our team is here to help you before, during and after your rental.

Our vehicle types

  • Economy cars: Perfect for city breaks, short trips and easy parking.
  • Compact cars: A practical option for couples, friends or small families.
  • SUVs: More space, comfort and versatility for longer journeys.
  • Family cars: Ideal for travelling with more passengers and luggage.
  • Automatic cars: Extra comfort for a smoother driving experience.
  • Premium options: For customers looking for a more special driving experience.

Our commitment

We believe renting a car should be simple, clear and stress-free. Whether you are travelling for holidays, work or a weekend getaway, our goal is to help you move around Spain with freedom, comfort and confidence.

Your opinion matters

Customer feedback helps us improve every day. Your review is very important to us and also helps other travellers choose Gobycar with confidence.

Book now and start your adventure with Gobycar

Discover our best deals at gobycar.com and find the perfect car for your next trip in Spain.

Book Now

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(7,685)

6,381 reviews in the last 12 months

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Rated 5 out of 5 stars

They were very kind and accommodating

They were very kind and accommodating. There was a bit of a wait when I returned the car, but the line was organized and efficient.
I will rent from them again.

24 August 2026
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Reply from Gobycar

Hello Cara,
Thank you very much for your review. We’re delighted that you found our team kind and helpful and that you plan to rent with us again.

Gobycar

Rated 5 out of 5 stars

Great car company with excellent…

Great car company with excellent people. I even had a small bump in the car but the full insurance covered it.

1 September 2026
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Reply from Gobycar

Hello Khaqan,
Thank you very much for your review. We’re delighted that you enjoyed our service and that the full coverage gave you peace of mind during your rental.

Gobycar

Rated 4 out of 5 stars

Good service

Good service!
Everything went smooth.

1 September 2026
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Reply from Gobycar

Hello,
Thank you very much for your review. We’re glad that everything went smoothly and that you enjoyed our service.

Gobycar

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Shuttle bus was speedy, getting the car was brilliant, even had the chance to upgrade at very little extra cost. Car was amazing and only done 4k miles. Handing the car back was quick and easy. Will definitely use again.

1 September 2026
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Reply from Gobycar

Hello Nico,
Thank you very much for your recommendation. We’re delighted that everything from the shuttle and collection to the car and return went smoothly. We look forward to welcoming you again!

Gobycar

Rated 5 out of 5 stars

Great

Great, staff were brilliant and went the extra mile picking me up late in the shuttle despite flight delay. Car was clean and new. Second time I’ve used Gobycar. Price was most reasonable. Highly recommend.

20 August 2026
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Reply from Gobycar

Hello,
Thank you very much for choosing Gobycar for the second time. We’re delighted that our team could assist you despite the flight delay and that you enjoyed a clean, new car at a competitive price.

Gobycar

Rated 4 out of 5 stars

Great service - but some support with introduction of vehicle would help

I thought the process of hiring a car with Gobycar in Menorca was fantastic. Everything was very smooth from start to finish, and the shuttle bus from the airport was extremely well organised and very quick. I also opted for the premium cover, which gave me some additional peace of mind.

The only suggestion I would make is around collecting the car. Rather than having the car parked in the multi-storey car park, it would have been much better to have it ready to collect from the forecourt at the office, or to have a member of staff accompany you to the car.

The car park is very tight to navigate and exit, and as I was driving an unfamiliar car with the controls on the opposite side to what I’m used to, I found it quite nerve-wracking. We were simply given the keys and told to go upstairs to find the car ourselves, so there was no opportunity to have the controls explained, ask any questions about the vehicle or get help getting out of the car park. In the end, I had to ask someone to do me a favour and drive the car out for me.

I think a quick handover at the car, with someone showing you the controls and helping you safely exit the car park, would make an already excellent service even better.

Other than that, I was really impressed with Gobycar and would definitely use them again.

1 September 2026
Unprompted review
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Reply from Gobycar

Hello,
Thank you very much for your detailed review. We’re delighted that you enjoyed a smooth rental experience and an efficient airport shuttle. We also appreciate your suggestion regarding the vehicle handover and assistance with the controls, which will help us continue improving our service.

Gobycar

Rated 5 out of 5 stars

A super service

A super service, polite professional from start to finish. Easy to book on line, all things clearly explained with no hidden extra costs.
Will certainly be using Gobycar again.

23 August 2026
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Reply from Gobycar

Hello John,
Thank you very much for your recommendation. We’re delighted that you appreciated our professional service, easy booking process and clear pricing. We look forward to welcoming you again!

Gobycar

Rated 3 out of 5 stars

The car advertised was for 2 large…

The car advertised was for 2 large suitcases and 3 small suitcases but when we arrived we was given a car which did not fit in our luggage.
As we was travelling with another party and both had the same problem we had no option but to ask for a bigger vehicle but was asked to pay an extra charge for this which I though was unfair and false advertising of the initial vehicles.

20 August 2026
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Reply from Gobycar

Hello Alex,
Thank you for sharing your feedback. We appreciate your comments and will take them into account to continue improving the information provided about our vehicle categories and capacity.

Gobycar

Rated 5 out of 5 stars

Great experience for a very good price…

Great experience for a very good price and very friendly staff. Easy process to pick up and drop off, both took 10 min max if at all!

30 August 2026
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Reply from Gobycar

Hello Dennis,
Thank you very much for your review. We’re delighted that you enjoyed our friendly service, competitive price and quick pick-up and drop-off process.

Gobycar

Rated 5 out of 5 stars

Everything went well

Everything went well

1 September 2026
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Reply from Gobycar

Hello Veronika,
Thank you very much for your review. We’re delighted that everything went well during your rental experience.

Gobycar

Rated 5 out of 5 stars

Great car and great company

Great car and great company. Everything went by smoothly. The car was almost brand new and worked perfectly. Bought their all in clusive insurance and it feelt very safe. Recommend!

1 September 2026
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Reply from Gobycar

Hello Sofia,
Thank you very much for your recommendation. We’re delighted that you enjoyed a nearly new car and a smooth, worry-free rental experience.

Gobycar

Rated 1 out of 5 stars

Car was dirty

Car was dirty. They did not send on contract at start of rental period.
They then sent on an invoice for "damage" with no supporting evidence.
DO NOT USE THESE PEOPLE. There are better companies.

2 September 2026
Unprompted review
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Reply from Gobycar

Hello Stefan,
We’re sorry that your experience did not meet your expectations. Please contact us at customerservice@gobycar.com with your contract or reservation number so our team can review your case.

Gobycar

Rated 5 out of 5 stars

I’ve rented many cars over the last 20…

I’ve rented many cars over the last 20 years , GOBY is definitely up there with the best of them. Easy to book on line with no hidden extra’s, great pricing, friendly and quick pick up at Malaga airport. The car was as new with only 200 kilometres on clock.
Will definately use them again in the future.

9 August 2026
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Reply from Gobycar

Hello Adrian,
Thank you very much for your fantastic review. We’re delighted that you appreciated the easy booking, transparent pricing, friendly service and nearly new car. We look forward to welcoming you again!

Gobycar

Rated 5 out of 5 stars

Staff most helpful and friendly

Staff most helpful and friendly

1 September 2026
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Reply from Gobycar

Hello,
Thank you very much for your review. We’re delighted that you found our team so helpful and friendly.

Gobycar

Rated 5 out of 5 stars

GOBYCAR Malaga is a great

This is a great company. The staff: CLAUDIA … she was exceptional and she helped me with the car play and calmed me down - Yuste, and Irene were also great and could not have done enough for me. I was very tired and very anxious about everything and they were great. I was so impressed with the staff - they were very human and understanding.
I have now returned the car and it was all very calm and organised . THE Malaga office is absolutely brilliant , the car was superb and I will definitely be using GOBYCAR from now on .
Esta es una gran empresa. El personal ( CLAUDIA creo que se llamaba CLAUDIA ... me ayudó con el CarPlay y me tranquilizó—, Yuste, e Irene) no pudieron haber hecho más por mí. Yo estaba muy cansado y muy ansioso por todo, y ellos se portaron de maravilla."

1 September 2026
Unprompted review
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Reply from Gobycar

Hello Victoria,
Thank you very much for your lovely review. We’re especially glad that Yuste, Lidia and Irene made you feel supported and comfortable throughout the process.

Gobycar

Rated 5 out of 5 stars

Highly recommend

I have booked and paid online, good price for full insurance. The site is user friendly. On the day of arrival we were late for two hours, but that wasn't problem at all. At the desk we have asked to upgrade car, which was accepted and we have received good recommendation regarding which car to choose. The car was new, we drove 1700km, gave it back easily and fast. Highly recommend Gobycar!

20 August 2026
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Reply from Gobycar

Hello Katarina,
Thank you very much for your recommendation. We’re delighted that you enjoyed the easy booking, helpful advice, new car and smooth return process. We look forward to welcoming you again!

Gobycar

Rated 5 out of 5 stars

Overall I can't fault mt experience…

Overall I can't fault mt experience with GobyCar, booking was easy enough for a car in Girona Spain, collection was smooth enough, though they did not have the car I booked, instead I got a bigger Petrol car which was rubbish on fuel, apart from that, the collection and drop off went without any issues.
Too cover my back from past really bad experiences with EuroCar, I took pictures of everything to do with the car before and after, i also made sure the car was cleaned before dropping back so there was no excuse for any surprise charges. And too my surprise there wasnt any. So all in all this is the first time I have rented a car abroad and NOT had ridiculous, scammy charges added on at the end. So 5/5 for that.

1 September 2026
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Reply from Gobycar

Hello Alex,
Thank you for sharing your experience. We’re delighted that the collection and return went smoothly and, especially, that you appreciated the transparent process without unexpected charges.

Gobycar

Rated 5 out of 5 stars

Great service

Fast, gentle service, no discussion or hassle. Super clean car, and all in all not expensive.

25 August 2026
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Reply from Gobycar

Hello,
Thank you very much for your review. We’re delighted that you appreciated our fast and friendly service, the clean car and the competitive price.

Gobycar

Rated 5 out of 5 stars

I would like to thank you for all the…

I would like to thank you for all the support and excellent service I received from the very first day with the car. I have never had such an easy and straightforward experience renting a car.

When I arrived to pick up the car, the service was excellent. Everything was explained in detail, and all my questions were answered, so I had no doubts at all.

When I returned the car, since I had full insurance, it was just a quick check-up, and my deposit was back in my account within 20 to 30 minutes.

I highly recommend them!

23 August 2026
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Reply from Gobycar

Hello Julio,
Thank you very much for your recommendation. We’re delighted that you enjoyed such an easy and straightforward rental experience, with clear information, excellent service and a quick deposit release.

Gobycar

Rated 4 out of 5 stars

Great customer service

Great customer service - had the keys in my hand within 10mins and was away. On return the keys were dropped off, no issues with the vehicle after a walk around and deposit back to my account within 2hrs.

Would have given 5 stars but for the clarity of picking up the shuttle bus. When getting your instructions for pick up at the airport, look above the pitched roof at the end of each bay in the car park and it will have a location number (11a for example) there are a few shuttle buses that arrive in the area and I don’t remember seeing a sign for GoByCar to inform which I had to get, I just had to ask around. Besides that everything was a smooth transaction. The car was nice and clean and the staff members very nice. Will use again once back on the island.

1 September 2026
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Reply from Gobycar

Hello Dean,
Thank you for sharing your experience. We’re delighted that you appreciated the quick collection and return, clean car, friendly staff and fast deposit release. We also appreciate your feedback, which helps us improve the clarity of our airport shuttle instructions. We look forward to welcoming you again!

Gobycar

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