Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more
Company replied
I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowl... See more
Company replied
Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more
Company replied
Company details
- School Supply Store
- Art Handcraft
- Educational Supply Store
- Office Furniture Store
- Paper Distributor
- Stationery Store
Written by the company
GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!
Contact info
2 Gregory Street , SK14 4TH , Manchester , United Kingdom
- 03451 203 213
- sales@glsed.co.uk
- www.glsed.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On advising that objects had been…
On advising that objects had been damaged or was missing in transit. I have received an immediate replacement of these items. Thank you.
12 June 2026
Reply from GLS Educational Supplies
We're glad we could promptly resolve the issue with your damaged or missing items. Your satisfaction is important to us.
Reply from GLS Educational Supplies
We are so glad to hear you are happy with your order and our quality. Thank you!
very helpful rep Dave and customer…
very helpful rep Dave and customer services. allowed an out os stock item to be reordered with May discount. Many thanks to the team
18 June 2026
Reply from GLS Educational Supplies
We're so happy to hear about your positive experience with our team and the reorder process. Thank you for your kind words!
All delivery goods were not broken or…
All delivery goods were not broken or crushed in transit - thank you
15 June 2026
Reply from GLS Educational Supplies
We're so glad your delivery arrived safely! Thank you for your wonderful feedback.
As always GLS always deliver first rate…
As always GLS always deliver first rate items, on time and well within my budget. Been using them for years. Well done GLS!
15 June 2026
Reply from GLS Educational Supplies
We are so pleased to hear of your continued satisfaction with our items and service. Thank you for your kind words.
Always a 5* service with GLS
Always a 5* service with GLS. Consistent communication and prompt, exact delivery. Always recommend and always my first port of call for book and stationery supplies.
One request, please overhaul fadeless paper classroom display backing supplies. Schools tend to be using more neutral tones (wallpaper like).
10 June 2026
Reply from GLS Educational Supplies
We are so happy to hear you consistently receive 5-star service and prompt delivery! We truly appreciate your continued support and recommendation. We've noted your excellent suggestion regarding fadeless paper for classroom displays and will certainly consider it.
Excellent from start to finish
Excellent from start to finish. Speedy delivery and efficient service.
17 June 2026
Reply from GLS Educational Supplies
We're so glad you had an excellent experience with our speedy delivery and efficient service.
Speedy delivery of order
I was very impressed with the speed of service. My order was delivered the next day.
15 June 2026
Reply from GLS Educational Supplies
We're so glad your order arrived quickly! We appreciate your positive feedback on our speedy service.
Reply from GLS Educational Supplies
We're glad we could provide quick delivery and a competitive price. Thank you for your feedback!
Reply from GLS Educational Supplies
We're so glad your items arrived quickly and were well-packaged. Thank you for your kind words!
broken boxes and missing items
Having had some delivery concerns on a recent big order, I was pleased to speak to Claire.
Claire dealt with my query with empathy and went on to resolve my concerns and also replaced my missing items swiftly and efficiently.
This has restored by confidence in making future orders.
9 June 2026
Unprompted review
Reply from GLS Educational Supplies
We're so glad we could resolve your delivery concerns and restore your confidence. We appreciate you sharing your positive experience with us!
great service.
12 June 2026
Unprompted review
Reply from GLS Educational Supplies
Your kind words mean a lot.
Excellent customer service
Excellent customer service. Replacement for broken trimmer resolved straight away.
15 June 2026
Unprompted review
Reply from GLS Educational Supplies
We're so glad we could quickly resolve the trimmer issue for you! Your kind words mean a lot.
Great customer service
The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any fuss.
11 June 2026
Reply from GLS Educational Supplies
We're so glad to hear you've had such a positive experience with our customer service and deliveries. Your feedback is truly appreciated!
Easy to use website.
Easy to use website.
Effective communication with the delivery department - good costumer service after a delivery complaint.
10 June 2026
Reply from GLS Educational Supplies
We're so glad you found our website easy to use and appreciated our delivery department's communication. Thank you for your kind words!
Reply from GLS Educational Supplies
We appreciate your kind words.
Reply from GLS Educational Supplies
We appreciate your kind words.
Easy to order and fast delivery, however!!!!
Easy to order and fast delivery, however the bottles were not securely secured despite the masking tape so their were leaks.
8 June 2026
Reply from GLS Educational Supplies
I am sorry to hear this has happened with your order. I have emailed you regarding this and I look forward to hearing from you
Sophie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.