GLS Educational Supplies Reviews 

5,188
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 459 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, frequently noting next-day arrivals and quick dispatch of orders. Many people find the ordering process straightforward and easy to use, appreciating the excellent service provided by helpful and friendly staff. Reviewers are also very satisfied with the product quality and value for money. However, some customers also noted issues with delivery, specifically mentioning unreliability from certain couriers, missed deliveries, or parcels being dropped at incorrect addresses. A few other people also felt that packaging could be improved, citing instances of leaks, excessive materials, or boxes being too heavy to comfortably handle.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and efficient... See more

Product

Consumers find product quality to be excellent, with many reviewers praising the items as first-rate, good... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering and the... See more

Service

People report positive experiences with service, consistently describing it as quick, efficient, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition and high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowl... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. School Supply Store
  2. Art Handcraft
  3. Educational Supply Store
  4. Office Furniture Store
  5. Paper Distributor
  6. Stationery Store

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,188)

449 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always easy to order and quick…

Always easy to order and quick deliveries and usually always correct

26 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We appreciate your kind words! We're delighted to hear that you consistently find our ordering process easy and our deliveries quick and accurate.

Rated 5 out of 5 stars

Timely and efficient service

Timely and efficient service, item neatly packed.

25 June 2026
Unprompted review
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are delighted to hear that you experienced timely and efficient service, and that your item was neatly packed. Thank you for your positive feedback.

Rated 5 out of 5 stars
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear you enjoyed your experience and that our delivery was fast. We appreciate your positive feedback!

Rated 5 out of 5 stars

Ease of use couldent have asked for…

Ease of use couldent have asked for transaction to go any better

24 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad the transaction was easy and went smoothly for you. Thank you for your wonderful feedback!

Rated 3 out of 5 stars

The delivery driver is so rude

The delivery driver is so rude. He was not allowed to bring pallets into the building so we had to unload in the carpark in 35 degree heat.

22 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

I am really sorry to hear this. We will investigate this on our side and come back to you, thank you.

Rated 3 out of 5 stars

Delivery Driver Poor Service/Company response

Delivery driver left over 30 parcels outside the school without even letting us know, then just drove off on 23/6/2026. following response i feel i can upgrade this review to match how i feel the company will insure that the deliveries of goods is handled better and feel an apologetic gift of biscuits etc. is a nice extra touch.

26 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are concerned to learn about the delivery issue. I will contact you to discuss further. Thanks, Lauren

Rated 5 out of 5 stars

Fantastic prices and exceptional…

Fantastic prices and exceptional delivery, cannot fault and supplies were great for my student teaching time. Will be ordering from in the future

2 December 2025
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear you found our prices fantastic and our delivery exceptional! We appreciate your kind words and look forward to your future orders.

Rated 1 out of 5 stars

I have not received my order.

I have not received my order.
I paid for next day delivery, this should have been yesterday but still not arrived.

19 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are very sorry your order hasn't arrived as expected. I have contacted you directly to resolve this. Thanks, Lauren

Rated 4 out of 5 stars

On advising that objects had been…

On advising that objects had been damaged or was missing in transit. I have received an immediate replacement of these items. Thank you.

12 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're glad we could promptly resolve the issue with your damaged or missing items. Your satisfaction is important to us.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Good quality of goods.

18 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so glad to hear you are happy with your order and our quality. Thank you!

Rated 5 out of 5 stars

very helpful rep Dave and customer…

very helpful rep Dave and customer services. allowed an out os stock item to be reordered with May discount. Many thanks to the team

18 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear about your positive experience with our team and the reorder process. Thank you for your kind words!

Rated 5 out of 5 stars

As always GLS always deliver first rate…

As always GLS always deliver first rate items, on time and well within my budget. Been using them for years. Well done GLS!

15 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so pleased to hear of your continued satisfaction with our items and service. Thank you for your kind words.

Rated 5 out of 5 stars

Always a 5* service with GLS

Always a 5* service with GLS. Consistent communication and prompt, exact delivery. Always recommend and always my first port of call for book and stationery supplies.
One request, please overhaul fadeless paper classroom display backing supplies. Schools tend to be using more neutral tones (wallpaper like).

10 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so happy to hear you consistently receive 5-star service and prompt delivery! We truly appreciate your continued support and recommendation. We've noted your excellent suggestion regarding fadeless paper for classroom displays and will certainly consider it.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Speedy delivery and efficient service.

17 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad you had an excellent experience with our speedy delivery and efficient service.

Rated 5 out of 5 stars

Speedy delivery of order

I was very impressed with the speed of service. My order was delivered the next day.

15 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad your order arrived quickly! We appreciate your positive feedback on our speedy service.

Rated 5 out of 5 stars

Needed product quickly

Needed product quickly, arrived quickly at a competitive price

15 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're glad we could provide quick delivery and a competitive price. Thank you for your feedback!

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