GLS Educational Supplies Reviews 

5,199
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 462 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who efficiently resolve any issues. Many consumers appreciate the ease of ordering and the swift delivery service, often receiving their items the very next day. People are also very satisfied with the product quality and value for money, noting that items are well-packed and as described. However, some customers also noted concerns regarding delivery, experiencing issues such as missed or split deliveries, and occasional non-receipt of orders. A few other people also felt that packaging could be improved, citing instances of excessive materials, damaged boxes, or insecurely packed items leading to leaks.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Product

People report positive experiences with product, often highlighting the excellent quality, good value, and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Clients share positive opinions on service, consistently describing it as efficient, quick, and excellent.... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

Another successful year for receiving our start of academic year order. This is 3 pallets worth and everything is packed with care. It's a pleasure dealing with Laura and thank you to the team who did... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. School Supply Store
  2. Art Handcraft
  3. Educational Supply Store
  4. Office Furniture Store
  5. Paper Distributor
  6. Stationery Store

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,199)

459 reviews in the last 12 months

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Rated 2 out of 5 stars

Easy to order and fast delivery, however!!!!

Easy to order and fast delivery, however the bottles were not securely secured despite the masking tape so their were leaks.

8 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

I am sorry to hear this has happened with your order. I have emailed you regarding this and I look forward to hearing from you
Sophie

Rated 4 out of 5 stars

For some reason the delivery was split

Thanks to GLS for contacting me. It seems the problem was with the delivery company. GLS have promised to look into the issue.

For some reason the delivery was split. We received 10 in one delivery and then the other 2 two days later.

Invoice for items was received before any of the items were!

5 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for your feedback and for talking to me further about this today. Thanks, Lauren

Rated 1 out of 5 stars

It was a disaster

It was a disaster! We have phoned in to complain already.

5 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are reviewing your complaint and will contact you to discuss further. Thanks, Lauren

Rated 5 out of 5 stars

I never have an issue and nothing is…

I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowledgeable and friendly.

5 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so glad to hear you consistently have such a positive experience with us! We truly appreciate your kind words about our team and service.

Rated 4 out of 5 stars

I make the order through the…

I make the order through the web-service so do not need to do a PO. All I need to do is change the codes accordingly and authorise it. Delivery is normally made within a couple of days.

5 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We appreciate you sharing your experience with our web-service and the efficiency of your order process. We are glad to hear about the quick delivery.

Rated 5 out of 5 stars

Excellent service and products.

Excellent quality exercise books as usual. Also great teaching aids. Fast delivery with good notification of timing. Very happy to recommend.

4 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad you appreciate the quality of our exercise books and teaching aids. We truly value your recommendation and positive feedback!

Rated 5 out of 5 stars

Dependable service

The delivery was prompt. I was kept updated at all times (eg. driver's name, expected time of delivery). Order was accurate. The website was easy to use to make the order

4 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so glad to hear you had such a positive experience with your recent order! We appreciate your kind words.

Rated 5 out of 5 stars

Delivery on time

Delivery on time. Straight forward handover of parcel by friendly delivery man. Thank you.

3 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear your delivery was on time and handled by a friendly team member. Thank you for your kind words!

Rated 5 out of 5 stars

Excellent

Excellent, very fast delivery of supplies

Thank you

Regards

27 May 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so happy to hear you received your supplies quickly. Thank you for your kind words!

Rated 5 out of 5 stars

Ease and efficiency

Easy ordering online and fast and efficient delivery.

18 May 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so pleased you found our online ordering easy and delivery fast!

Rated 5 out of 5 stars

Never had any problems with our orders

Never had any problems with our orders, delivery is very efficient and prices are competitive.

15 May 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad you've consistently had great orders, efficient delivery, and competitive prices. Thank you for your feedback!

Rated 5 out of 5 stars

Great communication and prompt

Communication on this order was very good and items were dispatched quickly. It was good that all packaging was also recyclable.

19 May 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear you had a great experience with our communication and quick dispatch! We appreciate your kind words about our recyclable packaging.

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