The process is of selecting a card is straight forward although the text options for filling out the card are fairly basic and the choice of cards quite limited. It was promptly done and arrived on t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I did not find it very easy to edit/personalise my card. I could not view the area I was adding in text until I removed the keyboard icon. So I was doing some of it blind. Especially the lower pa... See more
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This is a great company who provide good service however today I could not find the Apply code box and therefore did not get the 20% off that was advertised in the e mail. This was the only thing stop... See more
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Good choice of cards no worries about getting it to the post box. Quick and easy to add message Would give it 5 stars but only ordered it a few hours ago they have confirmed it's been dispatched so... See more
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Company details
Written by the company
Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available
Next day delivery available
Next day delivery for cards and majority of gifts
Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day
Free next day delivery 7 days a week for our Flower bouquets
Contact info
Ashton Road, BS32JH, Bristol, United Kingdom
- wecare@funkypigeon.com
- www.funkypigeon.com
4.0
Great
330K reviews
Asks customers to review
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I ordered three cards and wanted all…
I ordered three cards and wanted all three cards to have a separate envelope with the recipient who the cards were going too and they didn’t have one in and one spelling mistake on one of the cards
5 July 2026
Reply from Funky Pigeon
Hi,
I'm sorry to hear one of your cards contained a spelling mistake and that the envelopes weren't as expected.
We'll contact you directly to discuss this further and see how we can help.
Trish
It was delivered today and she was over…
It was delivered today and she was over the moon with it thanks
3 July 2026
Reply from Funky Pigeon
Thank you for your lovely feedback. I'm so pleased to hear it was delivered today and that she was over the moon with it.
Knowing we've helped put a smile on someone's face makes our day too!
Trish
Ordered on Sunday for delivery on…
Ordered on Sunday for delivery on Tuesday, I was offered Monday next day but preferred Tuesday as this was the actual birthday day and paid for delivery.
Evri have informed me today they have it but not out for delivery.
Won’t use Funky Pigeon again 🤨
5 July 2026
Reply from Funky Pigeon
Hi,
Thank you for taking the time to leave a review. I am very sorry to hear that your order has not been delivered as expected for the birthday. I understand your frustration with the delivery situation. I can see you have been in touch and a member of our team is assisting.
Thanks, Taya
I have received my personalised card…
I have received my personalised card today, in time for my boyfriend's birthday. Being able to personalise these cards gives me a great choice to choose from cards, to graphics, any text added emoj's I wanted to add. The card is fab, just what I wanted. You get to preview it beforehand, to check everything is good. The site is very easy to use to create your own and add any gifts of your choosing, if you wish. Postage is reasonable and they keep you updated about your delivery. I think Funky Pigeon is a great website.
5 July 2026
Reply from Funky Pigeon
Thank you for such a lovely review. I'm delighted to hear your card arrived in time for your boyfriend's birthday and that you enjoyed personalising it.
It's great to know you found the website easy to use, loved the finished card, and found the delivery updates helpful. Our fabulous teams work so hard to make creating the perfect card as simple and enjoyable as possible, so it's wonderful to hear that reflected in your experience.
Thank you for choosing Funky Pigeon.
Trish
Reply from Funky Pigeon
Thank you for your feedback. I'm so pleased to hear you loved your personalised hoodie and found it to be good quality.
It's great to know it met your expectations and that you were happy with your purchase.
Trish
delayed dispatch
using the website is fine & straight forward.
They give you an estimated delivery date when ordering.
I have done two orders of 3 cards over the last few weeks and both have been late and dispatched a 6days after ordering.
Disappointed as in the past I've not had these delays.
7 July 2026
Unprompted review
Reply from Funky Pigeon
Hi,
I'm sorry to hear both of your recent orders arrived later than expected, especially as you've had a better experience with us in the past.
We would like to look into this further for you. Please contact us at @ wecare@funkypigeon.com with your order details, and we'll be happy to help.
Trish
Reply from Funky Pigeon
Hi Neil,
We're so pleased you found our website easy to use and enjoyed the wide selection of cards for every occasion. Thank you for your wonderful feedback!
Thanks, Taya
Reply from Funky Pigeon
Hi Anthony,
We appreciate your feedback regarding the envelopes. Having a look, I can see this card has been purchased to arrive without an envelope as it is being sent 'direct to their door'. To make sure spare envelopes are included, you would need to buy them with 'Back To Yourself' postage.
Thanks, Taya
Amazing experience overall
Amazing experience overall! Everything was smooth, and the delivery to Italy was fast. I've used Funky Pigeon every time, and I absolutely love it! ❤️
23 June 2026
Reply from Funky Pigeon
Hi Antonio,
We're so pleased you had an amazing experience and that everything was smooth! It's wonderful to hear that delivery to Italy was fast and that you consistently choose us.
Thanks, Taya
Easy app to use lots of choice of cards…
Easy app to use lots of choice of cards to suit your needs
3 July 2026
Reply from Funky Pigeon
Hi Karen,
We're so pleased you found our app easy to use and appreciated the wide choice of cards available to suit your needs. Thank you for your wonderful feedback!
Thanks, Taya
Reply from Funky Pigeon
Hi Jackie,
We're so pleased to hear you always have a positive experience when using our services. Thank you for your wonderful feedback!
Thanks, Taya
Still waiting for order
I ordered my card and paid extra for next day delivery and I’ve still not received it. My order wasn’t even appearing in my account or a confirmation not received yet I had a screenshot of the order and money taken from my account
7 July 2026
Reply from Funky Pigeon
Hi Sally,
We are very sorry to hear about the issues you've experienced with your recent order, especially after paying for expedited delivery. We understand how frustrating it is when an order doesn't appear in your account and a confirmation isn't received, despite payment being processed. We can see you have been in touch and a member of the team is assisting on this matter.
Thanks, Taya
Had a gift card inside one of your…
Had a gift card inside one of your cards and can I activate it can I hell it keeps knocking me of the page so I have to go through it all again then tells me the number they send via email has expired 🫤given up stressed me to the max
7 July 2026
Unprompted review
Reply from Funky Pigeon
Hi Wendy,
We are truly sorry to hear about the frustrating experience you've had trying to activate your gift card. We understand how incredibly stressful it must be to encounter repeated issues with the activation process, especially when the verification code expires. We appreciate you bringing this to our attention. A member of our team will be in touch via email.
Thanks, Taya
Easy to browse
Easy to browse, choose and personalise cards. Found exactly what I needed for 2 different bdays. I don’t have a local card shop so I find this a really handy way of choosing and posting cards in one go. The addresses of my contacts are stored so easy peasy. Quick turnaround from ordering to dispatch. 👍🏻
30 June 2026
Reply from Funky Pigeon
Hi Shazza,
Thank you for your fantastic review! We are so pleased to hear how easy you found it to browse, choose, and personalise cards, and that you found exactly what you needed. It's great to know our service is a handy solution for you, especially with the convenience of storing contacts and our quick turnaround.
Thanks, Taya
After adding my VIP addresses
After adding my VIP addresses, somehow my card was linked to the wrong one and when I contacted you to change the address immediately I was told it would likely be possible.
I was told to wait for confirmation but I heard nothing. When I contacted you again the next day asking if it had been changed I was told it was too late. I was not impressed. I think that you should have called cancellation option for this very reason.
6 July 2026
Reply from Funky Pigeon
Hi Jayne,
Thank you for your feedback. We are very sorry to hear about the issue with your card being sent to the wrong address and the frustration this has caused. We understand how disappointing it is when an order cannot be amended in time. We appreciate you bringing this to our attention as we are always looking for ways to improve our services.
Thanks, Taya
I like the cards that I've purchased in…
I like the cards that I've purchased in the past. I'm writing a constructive critique not a complaint. I would like to see a more choice. I have been using these for a few years now and im always scrolling past and see the ones I've already bought and sometimes im leaving to competetitors. Who in comparison of catalogues are lacking. The cards are great. Just need a bit more choice. Maybe its a subjective view, because there is a lot of choice but for my liking, cards with not much fuss and photos, with a bit of style and vibrance.
6 September 2025
Reply from Funky Pigeon
Hi James,
We truly appreciate your thoughtful feedback and are happy to hear you've enjoyed our cards over the years. It's valuable to know you're looking for more variety, especially in cards with a stylish, vibrant, and unfussy aesthetic. We understand how important it is to have fresh options, and your constructive critique helps us immensely. We are always working to expand our selection and will certainly consider your preferences as we develop new designs. Thank you for your continued support!
Thanks, Taya
Reply from Funky Pigeon
Hi Anne,
Thank you for your lovely review. We are so glad you enjoy our service.
Thanks, Taya
Dont rely on this company for orders or customer satusfaction
Paid over £10 for one birthday card for next day delivery
For my terminally ill Brother it arrived after four days absolutely totally disappointed. And upset They offered me a credit on my account which I’ve refused. I don’t want a credit. As I don’t
want to use this company againI wanted my money back and they have not agreed to honour my request , would not use this company again they’re too unreliable.and not customer focused
After submitting my review on trustpilot customers service at funky pigeon have agreed to give us a full refund for which we are grateful for thank you
2 July 2026
Unprompted review
Reply from Funky Pigeon
I'm so sorry to hear about your experience. I completely understand how upsetting this must have been, especially given the circumstances and how important it was for your brother's birthday card to arrive on time.
I can see we've requested some additional information so we can investigate this fully. I'm also sorry that a credit was initially offered, as we will always refund to the original payment method if that is your preference.
Please send us the requested details, or reach out to us at wecare@funkypigeon.com, and we'll be happy to review this further and help put things right for you.
Trish
Reply from Funky Pigeon
Hi Natalie,
We're so happy to hear you found our selection of cards and gifts perfect and convenient! We appreciate your kind words.
Thanks, Taya
Shockingly bad
Shocking App. Card arrived with no picture on front cover. Contacting customer services via the App is abysmal compared to Moonpig and others. First and last time using them.
7 July 2026
Unprompted review
Reply from Funky Pigeon
Hi Mike,
We're truly sorry to hear about your disappointing experience with the card and our customer service. This is certainly not the impression we want to leave, and we appreciate you bringing these issues to our attention.
Thanks, Taya
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