Funky Pigeon Reviews 

330,131
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 15,846 reviews, reviewers had a great experience with this company. Customers consistently praise the product, highlighting the ease of creating personalized items and the high quality of the cards. Many appreciate the wide selection of choices and the convenience of the user-friendly website, which is simple to navigate for personalizing cards and sending gifts. However, some customers also noted issues with delivery services, experiencing delays and unfulfilled next-day requests, often attributed to Royal Mail. A few people mentioned difficulties with the ordering process, such as website glitches preventing order completion or being prompted to add gifts.

What people talk about most

Product

Clients share positive opinions on product, often praising the wide selection of cards and gifts available,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery, the... See more

User experience

Consumers find the user experience to be positive, often describing the website as reliable, easy to... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many customers praising its ease of use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I always prefer to create my own photos, layout and text. Being able to hand write a message, photograph it and upload it makes the card much more personal. Choosing delivery date is a boon.

Company replied

Rated 5 out of 5 stars

I ordered 2 birthday cards on Tuesday - both personalised. One was quite important as it was for a friend's 80th Birthday on the 11th July. I paid for Express tracking. Royal mail did not deliver whe... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the Funky Pigeon website. I live in Australia and to be able to choose a gift card, that's printed inside the bday card is fantastic for me to send to relatives in UK There are gi... See more

Company replied

Rated 5 out of 5 stars

Making my own personalised card on funky pigeon is simple to do with easy to follow steps and its very affordable .there's also a great choice of gifts to add to your card for that little bit extra. W... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(330,131)

15,157 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to do

Easy to do , managed to get loads of photos/content on my cards , great deals too .

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Melissa,
We're so pleased you found the process easy and were able to include plenty of photos and content on your cards, and that you appreciated our deals! Thank you for your feedback.
Thanks, Taya

Rated 3 out of 5 stars

Problem with ordering an anniversary card

I tried three times on my laptop to complete my order but I couldn't get past of the 'add a gift card' stage as there was no option to continue without adding a gift card. This took a lot of time and was frustrating. I finally managed to complete my purchase on my phone.

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Margaret,
We appreciate you sharing your experience. We are truly sorry to hear about the difficulties you encountered trying to complete your order on your laptop. Your feedback is valuable as we continuously work to improve our services.
Thanks, Taya

Rated 5 out of 5 stars

Funky Pigeon every time

Funky Pigeon makes everything so easy when ordering cards. I have been using Funky Pigeon for some time now and have never had a reason to complain

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Sandra,
We're so happy to hear that ordering cards from us is always easy for you! It's wonderful to know you've been a long-time customer and have never had a reason to complain. Thank you for your continued support!
Thanks, Taya

Rated 4 out of 5 stars

Great selection

Great selection
Usually fast delivery
Easy order page
Never needed customer service
Only the high prices as a slight negative

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Cheryl,
Thank you for your feedback! We're delighted to hear you appreciate our selection, fast delivery, and easy ordering process. We understand your comment about pricing.
Thanks, Taya

Rated 5 out of 5 stars

Funky pigeon is always reliable

Funky pigeon is simple to use, and always has a really good selection of cards. I love personalising with stickers etc

11 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Jan,
We're so pleased you find our service simple to use and appreciate our wide selection of cards. It's wonderful to hear you enjoy personalising your cards with stickers!
Thanks, Taya

Rated 5 out of 5 stars

Easy to use website,good quality cards…

Easy to use website,good quality cards and takes the stress out of going to the shops.always deliver on time and are reasonable prices.many thanks

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Nina,
We're so pleased you found our website easy to use and appreciated the quality of our cards. It's wonderful to hear we can take the stress out of shopping and that our deliveries are always on time and reasonably priced.
Thanks, Taya

Rated 5 out of 5 stars

Switched to Funky Pigeon last year…

Switched to Funky Pigeon last year after a couple of failed orders with one of their major competitors and would 100% recommend.

12 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Steven,
We're so happy to hear you've had such a positive experience with us after switching! It's wonderful to know you'd recommend our service.
Thanks, Taya

Rated 5 out of 5 stars

You always deliver what you say the…

You always deliver what you say the cards always are on time

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Shirley,
We are so pleased to hear that you consistently receive your cards on time and that we always deliver on our promises. Thank you for your wonderful feedback!
Thanks, Taya

Rated 5 out of 5 stars

Quick, easy and efficient

Quick, easy and efficient. Having just failed to complete an order with a rival card company due to some sort of tech problem that customer services couldn't resolve, whereby I couldn't check-out my design, or open my basket, it was great to sail through practically the same process with no hitches with Funky Pigeon. They will now be my first choice

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Mrs Clarke,
We're so happy to hear that your experience with us was quick, easy, and efficient! It's wonderful to know that you found our process smooth and hassle-free. We appreciate you making us your first choice!
Thanks, Taya

Rated 2 out of 5 stars

Bad customer service

I ordered a card for my son to send to his dad for Father’s Day, I paid extra for the card to get there on the day, but it didn’t get there, it was delivered the following day. I paid £8.00 for this too! I complained about it but they refused to give me a part refund. I won’t use them anymore, I’ll go to moon pig from now on.

19 June 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

We appreciate your feedback regarding the delivery of your order and the issue with the refund. We understand your disappointment when an order doesn't arrive as expected, especially for a special occasion. We are continuously looking to improve our services. Please contact feedback@funkypigeon.com

Robyn

Rated 5 out of 5 stars

Always delivered as promised

Always delivered as promised, excellent site

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Tim,
We're so pleased to hear that your deliveries always arrive as promised and that you find our site excellent. Thank you for your kind feedback!
Thanks, Taya

Rated 5 out of 5 stars

Really good I would recommend

Really good I would recommend

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Amanda,
We're so happy to hear you enjoyed your experience and would recommend us! Thank you for your kind words.
Thanks, Taya

Rated 5 out of 5 stars

Easy to do

Easy to do
Great variety

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Nicola,
We're so happy to hear you found it easy to use and enjoyed the great variety! Your positive feedback is truly appreciated.
Thanks, Taya

Rated 3 out of 5 stars

Frustrating to say the least

Having chosen my card and uploaded photos, all from the same directory but having to go round each one in turn, very annoying, I then tried to pay. I tried 3 different cards 2 x debit and 1 credit. I was unable to find how to actually speak to someone, it seems you can't, nor could I find an email address to fire a question at. Eventually I went all the way back to card preview and tried again. After 20 minutes of trying to pay I succeeded. Suffice to say 3 stars, very close to 2 actually. Not happy or impressed in the least. I can only hope my grandson's card arrives for his birthday.

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Michael,
We are truly sorry to hear about the frustrating experience you had with uploading photos and the payment process. We understand how annoying it must have been to go through each photo individually and then struggle with payment for 20 minutes. We also apologize for the difficulty in finding direct contact information. Your feedback is very important to us as we strive to improve our services. We sincerely hope your grandson's card arrives on time for his birthday.
Thanks, Taya

Rated 5 out of 5 stars

"Funky" and unique

It gives me "carte blanche" to be creative when organising birthday cards for "BIG" numbers, and the recipient is always impressed with the uniqueness of their card/greeting. Will continue to use this business for all upcoming cards. Delivery was as scheduled, with no delays

2 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Christine,
We're so happy to hear that our cards give you the creative freedom to design unique greetings for those special "BIG" birthdays! It's wonderful that the recipients are always impressed, and we truly appreciate your loyalty. We're also glad to know the delivery was perfectly on schedule. Thank you for your kind words!
Thanks, Taya

Rated 5 out of 5 stars

A great personalised birthday card good…

A great personalised birthday card good quality such a variety on this site fast efficient service will use again

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Michelle,
We're so happy to hear you enjoyed the personalized birthday card and found our service fast and efficient. We appreciate your kind words and look forward to your next visit!
Thanks, Taya

Rated 5 out of 5 stars

Value for money

Items arrived earlier than expected. Well made fridge magnets and look great on my new fridge freezer.

10 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Tracy,
We're so pleased to hear your items arrived quickly and that our well-made fridge magnets look great on your new appliance! We truly appreciate your kind feedback.
Thanks, Taya

Rated 5 out of 5 stars

Easy to order and nice cards

Easy to order and nice cards

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Mrs Carol,
We're so pleased to hear that you found the ordering process straightforward and that you liked the cards. Thank you for your wonderful feedback!
Thanks, Taya

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