Funky Pigeon Reviews 

330,154
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 15,846 reviews, reviewers had a great experience with this company. Customers consistently praise the product, highlighting the ease of creating personalized items and the high quality of the cards. Many appreciate the wide selection of choices and the convenience of the user-friendly website, which is simple to navigate for personalizing cards and sending gifts. However, some customers also noted issues with delivery services, experiencing delays and unfulfilled next-day requests, often attributed to Royal Mail. A few people mentioned difficulties with the ordering process, such as website glitches preventing order completion or being prompted to add gifts.

What people talk about most

Product

Clients share positive opinions on product, often praising the wide selection of cards and gifts available,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery, the... See more

User experience

Consumers find the user experience to be positive, often describing the website as reliable, easy to... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many customers praising its ease of use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I always prefer to create my own photos, layout and text. Being able to hand write a message, photograph it and upload it makes the card much more personal. Choosing delivery date is a boon.

Company replied

Rated 5 out of 5 stars

I ordered 2 birthday cards on Tuesday - both personalised. One was quite important as it was for a friend's 80th Birthday on the 11th July. I paid for Express tracking. Royal mail did not deliver whe... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the Funky Pigeon website. I live in Australia and to be able to choose a gift card, that's printed inside the bday card is fantastic for me to send to relatives in UK There are gi... See more

Company replied

Rated 5 out of 5 stars

Making my own personalised card on funky pigeon is simple to do with easy to follow steps and its very affordable .there's also a great choice of gifts to add to your card for that little bit extra. W... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(330,154)

15,186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic!

Fantastic! Love the photo cards. Really easy to put together. The quality of the card is great.

9 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased you loved the photo cards and found them easy to assemble! It's wonderful to hear you appreciated the great quality of the card.

Robyn

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

We're so happy to hear that you found exactly what you were looking for! Thank you for taking the time to share your positive feedback with us.

Robyn

Rated 4 out of 5 stars

decent

It's ok for what it is - does what it says on the tin. A little on the expensive side.

8 December 2025
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Reply from Funky Pigeon

We're glad to hear our product meets your expectations! We appreciate your feedback regarding the pricing.

Robyn

Rated 5 out of 5 stars

Easy website

Easy website, good selection of cards, easy customisation of card.

15 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased you found our website easy to use, enjoyed the great selection of cards, and found the customisation simple. Thank you for your wonderful feedback!

Robyn

Rated 5 out of 5 stars

Great quality

Quick, easy, loads of choice and great quality cards 👍

15 July 2026
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Reply from Funky Pigeon

We're so pleased you found our service quick and easy, and enjoyed the great choice and quality of our cards! Thank you for your wonderful feedback.

Robyn

Rated 5 out of 5 stars

My personalised card arrived on time…

My personalised card arrived on time and I was very pleased with it.

13 July 2026
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Reply from Funky Pigeon

We're so pleased your custom card arrived promptly and that you were very happy with it. Thank you for your kind feedback!

Robyn

Rated 2 out of 5 stars

The body of text for the middle section…

The body of text for the middle section didn't allow you to make the area bigger so that you could write more.
I wanted to make the top and bottom section smaller in order to write more and I couldn't.
Additionally, you can't copy paste text. In word you can spell check and make sure it's all correct... But unable to copy into the card.
Also, I had to do the card twice as although I had saved - it hadn't saved.

15 July 2026
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Reply from Funky Pigeon

We appreciate you sharing your experience. We are truly sorry to hear about the difficulties you faced with text customisation, copy-pasting, and the saving functionality. We are actively investigating these matters to improve our service.

Robyn

Rated 5 out of 5 stars

Excellent card, delivered on time, as always

Have used Funky Pigeon several times now and have always been delighted with the quality of their cards, easy to use system and prompt delivery. Well Done.

27 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased to hear you've consistently been delighted with the quality of our cards, our easy-to-use system, and our prompt delivery. Thank you for your wonderful feedback!

Robyn

Rated 5 out of 5 stars

Brilliant

As always, very easy to deal with, even when things go wrong. Nothing bad to say about this company.

25 May 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased to hear that you find us easy to deal with, even when issues arise. It's wonderful to know you have nothing but good things to say about our company!

Robyn

Rated 5 out of 5 stars

The card was exactly as I wanted

The card was exactly as I wanted, day the same as expected,

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased to hear that your card was exactly what you wanted and arrived promptly as expected. Thank you for your wonderful feedback!

Robyn

Rated 5 out of 5 stars

Easy to order

Easy to order - prompt delivery - upload pictures to make it personal for the individual.
Very professional

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased to hear you found ordering easy and that the delivery was prompt! We're also glad you appreciated the personalisation option and our professional service. Thank you for your wonderful feedback!

Robyn

Rated 3 out of 5 stars

I like Funky pigeon and their cards

I like Funky pigeon and their cards. Ive used them a number of times before and the quality has always been good.
This time I found the cards I wanted, personalised them with images and words and was ready to pay. Sadly I hadn't logged in first. So when I did, and my password had expired or wasn't what I remembered, I had to reset it. This is an easy process, but in doing so it wiped my order. Flip and blow were not the words I used. I wasn't happy as I was trying to do this whilst I had a few hours away from the person they were for. When I did manage to log in, I had to find the cards I'd initially chosen, which isn't as easy as youd think it should be. No search availability, I could remember the card, but still had to search through loads to find it. Then its remembering exactly what I'd put inside.
If only you could buy the cards without logging in, or the system didnt lose your order if you have to get a new password.

15 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We appreciate you sharing your recent experience with us. We are truly sorry to hear about the frustration you encountered when trying to place your order, especially after personalising your cards. Losing your progress when logging in or resetting a password is certainly not ideal, and we understand how inconvenient it was to have to recreate your order from scratch. We are always looking for ways to improve our website and make the ordering process smoother for everyone.

Robyn

Rated 5 out of 5 stars

I loved the personalised photo card

I loved the personalised photo card for my best friend it was easy to navigate how to put it together with photos & name.she will love it.very prompt service & delivery.

11 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased you loved the personalised photo card for your best friend and found it easy to create. It's wonderful to hear about the prompt service and delivery!

Robyn

Rated 5 out of 5 stars

Nice choice

Lovely choice of cards,easy to order,

15 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased you found a lovely choice of cards and that ordering was easy for you. Thank you for your wonderful feedback!

Robyn

Rated 1 out of 5 stars

I still have not received my package

I still have not received my package. It is delayed and no longer useful

10 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave a review. I am so sorry to hear your package has not arrived and is now delayed. We understand your frustration and are looking into this for you now.

Robyn

Rated 5 out of 5 stars

Lots of choice .

Lots of choice .
Colourful cards .
Great to be able to personise the cards for a special touch .

15 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so glad you enjoyed the wide selection of cards and found the customisation options added a special touch! We appreciate your kind words.

Robyn

Rated 5 out of 5 stars

Easy process and fast delivery

Easy process . Found just the card I was looking for and easy to upload my photographs for it.

15 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so glad you found the process easy and were able to find the perfect card and easily upload your photographs. Thank you for your positive feedback!

Robyn

Rated 5 out of 5 stars

I find Funky pigeon are reliable n gets…

I find Funky pigeon are reliable n gets the card there in time.

15 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so pleased to hear that you find our service reliable and that your cards consistently arrive on time. Thank you for sharing your positive experience with us!

Robyn

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