Funky Pigeon Reviews 

329,910
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 16,262 reviews, reviewers had a great experience with this company. Customers consistently find the product selection to be great, offering a wide range of choices for various occasions and personalized items. Many people also highlight the ease of personalizing cards and the overall user-friendly experience of the website. The process of creating and ordering items is often described as quick and straightforward, with many appreciating the convenience. However, some customers also noted issues with delivery, mentioning that items sometimes take extra days to arrive or that multiple items ordered together incur separate postage fees. A few other people also felt that the website could be difficult to use at times, experiencing problems with editing cards, saving progress, or navigating payment verification.

What people talk about most

Product

People report positive experiences with product, particularly praising the wide selection of cards and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery and timely... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use for the... See more

Order

Clients share ambiguous opinions on order experiences, with some finding the ordering process quick and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for selecting and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process is of selecting a card is straight forward although the text options for filling out the card are fairly basic and the choice of cards quite limited. It was promptly done and arrived on t... See more

Company replied

Rated 4 out of 5 stars

I did not find it very easy to edit/personalise my card. I could not view the area I was adding in text until I removed the keyboard icon. So I was doing some of it blind. Especially the lower pa... See more

Company replied

Rated 4 out of 5 stars

This is a great company who provide good service however today I could not find the Apply code box and therefore did not get the 20% off that was advertised in the e mail. This was the only thing stop... See more

Company replied

Rated 4 out of 5 stars

Good choice of cards no worries about getting it to the post box. Quick and easy to add message Would give it 5 stars but only ordered it a few hours ago they have confirmed it's been dispatched so... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
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Asks customers to review

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4.0

All reviews

(329,910)

14,904 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've ordered off here quite a few…

I've ordered off here quite a few times. It's always been spot on with deliveries etc. Loved the card for my friend, Delivery was on time, definitely recommend

4 April 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thanks for the lovely review!
It's great to hear you've ordered with us a few times and that we've consistently been spot on with delivery. Even better to hear your friend loved their card too!
Thanks for the recommendation and for choosing Funky Pigeon.
Trish

Rated 5 out of 5 stars

Great website for all your card needs!

Always come back to Funky Pigeon for cards I need for special occasions. Always have good deals/discount codes and quick delivery.

16 June 2026
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Reply from Funky Pigeon

Hi Connie,
We're so pleased you consistently choose us for your special occasion cards! We appreciate your kind words about our deals, discount codes, and quick delivery.
Thanks, Taya

Rated 5 out of 5 stars

Easy to create a personalised 60th…

Easy to create a personalised 60th birthday card & already dispatched ... great service !!!

9 July 2026
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Reply from Funky Pigeon

Hi Parzy,

We're so pleased you found it easy to create a personalized 60th birthday card and that it was dispatched quickly! Thank you for your wonderful feedback.

Thanks, Taya

Rated 1 out of 5 stars

Not arrived! But great customer service!!

Told would be delivered today and it hasn’t been. Funky pigeon fair play to them. They have been in touch to rectify the situation. Great customer service. Will use again in future.

8 July 2026
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Reply from Funky Pigeon

Hi Karen,
We are truly sorry to hear that your card has not yet arrived and that you've had such a frustrating experience with the tracking service. We understand your disappointment when a delivery doesn't meet expectations, especially after being given a specific date. A member of the team will be in touch
Thanks, Taya

Rated 5 out of 5 stars

Good service

Good service, brilliant service

8 July 2026
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Reply from Funky Pigeon

Hi Shelia,
We appreciate your positive feedback! We are so glad our service was brilliant. Thank you for sharing your experience.
Thanks, Taya

Rated 1 out of 5 stars

The items itself was fine

The items itself was fine. The person was really pleased with everything. It’s just a poor customer service portal and not being able to cancel. The order is absolutely absurd. I tried to pay for my order via Clearpay and PayPal as I clicked pay. No thank you for your order. Came up just an empty basket icon so I tried to do it again but unfortunately it’s charged to be twice. The order cannot be cancelled and I cannot be refunded. It’s absolutely ridiculous trying to get hold of someone is absolutely ridiculous in the future. I would just stick to Moonpig.

9 July 2026
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Reply from Funky Pigeon

Hi Aleyah,
We are truly sorry to hear about the frustrating experience you had with our customer service portal and the issues you encountered while trying to place your order. We understand how upsetting it must be to be charged twice for an order that couldn't be cancelled or refunded, and to have difficulty reaching someone for assistance. Your feedback is very important to us.
Thanks, Taya

Rated 5 out of 5 stars

Always a great choice

Always a great choice, great value and great quality. Super friendly website. Always pleased with my purchases

8 July 2026
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Reply from Funky Pigeon

Hi Anne,
We're so pleased to hear you consistently find great value and quality with us, and that you enjoy using our website. It's wonderful to know you're always happy with your purchases!
Thanks, Taya

Rated 5 out of 5 stars

Nice choice of cards

Nice choice of cards, easy to enter content needed, and to check.

9 July 2026
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Reply from Funky Pigeon

We're so pleased you enjoyed our choice of cards and found it easy to enter and check the content needed. Thank you for your feedback!

Robyn

Rated 2 out of 5 stars

Arrived later than stated and card was…

Arrived later than stated and card was bent and tatty looking. Not impressed

13 January 2026
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Reply from Funky Pigeon

Hi Mr Mark,

We are truly sorry to hear that your card arrived later than expected and in a bent and tatty condition. We understand your disappointment and appreciate you bringing this to our attention. We are continuously working to improve our delivery and packaging processes.

Thanks, Taya

Rated 5 out of 5 stars

The card arrived within 2 days and…

The card arrived within 2 days and looked amazing.

28 June 2026
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Reply from Funky Pigeon

We're so pleased to hear that your card arrived quickly and that you loved how it looked! Thank you for sharing your positive experience.

Robyn

Rated 5 out of 5 stars

Great service throughout

Great product
Well boxed
Great presentation
Lovely added card with flowers
Great delivery service

8 July 2026
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Reply from Funky Pigeon

We're so pleased you enjoyed the product, the careful packaging, and the lovely presentation with the added card and flowers. We're also delighted to hear about the great delivery service!

Robyn

Rated 5 out of 5 stars

Perfect

Perfect, swift and professional as I have always experienced over the years.

7 July 2026
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Reply from Funky Pigeon

We are so pleased to hear that your experience with us has consistently been perfect, swift, and professional over the years. We truly appreciate your continued loyalty and kind feedback!

Robyn

Rated 5 out of 5 stars

Easy to choose and put together

Easy to choose and put together. The review will be more in keeping when the card is delivered

9 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so glad you found the card easy to choose and put together! We hope the recipient loves it when it arrives. Thank you for your positive feedback.

Robyn

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Everything perfect. Thank you!

7 July 2026
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Reply from Funky Pigeon

We're so pleased to hear that everything was perfect and that you experienced such quick delivery! Thank you for your kind words.

Robyn

Rated 5 out of 5 stars

Excellent

Lovely selection of cards and easy order process. Reasonably priced and deliver promptly

6 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so glad you enjoyed our card selection and found the ordering process easy! It's wonderful to hear that our prices were reasonable and that your delivery was prompt. Thank you for your kind feedback!

Robyn

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