Used the centre at Histon Road cambridge and had an awful experience. The mechanics did not seem interested in servicing/MOT my car. Were very unhelpful. The car failed due to low disc pads , I ask... See more
Location
Switch location164-180 Histon Road, Cambridge, CB4 3JF Cambridge, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager e... See more
Punctures never come at a convenient time do they - and the Sunday of a Bank Holiday weekend is definitely not convenient! My local Formula One Autocentre at Histon Road, Cambridge was the only tyre g... See more
Formula One on Histon Road Cambridge came to my rescue early Sunday morning 23 June. I was in huge distress as I had a puncture and needed urgently to get to see my very ill mother. Without question t... See more
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
164-180 Histon Road, Cambridge, CB4 3JF, Cambridge, United Kingdom
3.9
Great
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very courteous and helpful service
Very courteous and helpful service. Have used Histon Rd Branch for several years. Recommended.
22 February 2024
Unprompted review
I needed service & wheel alignment
I needed service, wheel alignment and battery put in. Spoke to Richard (little Richard! 😅) - gem of a man! Sorted all issues, job done to perfection, and with a smile. Prices are reasonable here.
Sometimes nice attitude and a good smile goes a long way. We're all too stressed with everything so it was a pleasant change to have a laugh. I have been coming to this formula one for years, and will continue to do so. Thanks Richard!
8 February 2024
Unprompted review
So welcoming
So welcoming, approachable, friendly and genuinely supportive!
5 February 2024
Unprompted review
I urgently needed a battery fitted and…
I urgently needed a battery fitted and they were very busy but they went out of their way to fit it for me. Put my mind at ease because I was worried about using my car with the battery keep running out of charge. Great bunch of guys!!!!! Thank you so much to Richard and crew.
2 February 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bad service
24 January 2024
Unprompted review
Reply from Formula One Autocentres - Cambridge 2
Dear Able,
Please contact our Customer Care Team by using the following link:
https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Really helpful
Really helpful, sorted by problem quickly and professionally and were extremely reasonable. It was just a slow puncture but I wasn’t pushed with the hard sale to replace the tyre and would definitely go back when I do need new tyres. Thank you very much for your excellent service.
15 January 2024
Unprompted review
Friendly and efficient service
My appointment was for 1pm but I was a bit early but the guys there came over straight away and acknowledged I was there and made me feel welcome. All the guys were very friendly and explained what was wrong with my tyre which was a puncture and they fixed it without trying to sell me a new tyre. Very efficient & helpful
More importantly they made a big fuss of my dog which she loved.
30 December 2023
Unprompted review
Service incomplete
Paid for a service - managed to find that the tyres needed replacing and charge me extra but don't appear to have done many of the checks on the list I paid for (didn't bother to check spare wheel, wipers, etc). Staff were unable to explain the "quality checks" which were performed to ensure service had been appropriately performed.
Response from F1: "Please contact our Customer Care Team by using the following link" - I had already contact customer care team and had asked for the manager to contact me
22 November 2023
Unprompted review
Reply from Formula One Autocentres - Cambridge 2
Dear AA,
Please contact our Customer Care Team by using the following link:
https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Super friendly
Super friendly, quick and helpful, “Womble”. (Yes, he said to call him that!”) found fixed my puncture in no time. Great service.
26 November 2023
Unprompted review
I turned up announced on a Saturday…
I turned up announced on a Saturday morning, after limping my BMW M3 on a punctured rear, run-flat tyre, by making multiple layby stops on the A14, and using a small compressor.
The Histon Road, Cambridge branch devised a means for me to get a suitable run-flat delivered to their site, fitted and on my way, well before midday. It was great to be the recipient of such magnificent, proactive, problem solving, as well receiving important knowledge that BMW should have shared months previously when they had the chance. The situation was resolved by Formula One Auotocentres' "Big Rich and Kyle" - two fair-minded service agents with the bigger picture in mind throughout. Well Done!
18 November 2023
Unprompted review
Best ones in Cambridge
8 November 2023
Unprompted review
Clear and timely communication as…
Clear and timely communication as issues were found.
Helpful advice, Great people.
Fair pricing.
20 October 2023
Unprompted review
The boys have done a quick and great…
The boys have done a quick and great job with sorting out my tyre.
Hats off.
24 October 2023
Unprompted review
Great service
Great service. I arrived late in the day yesterday with a slow puncture on my car. I called ahead to check they could fit me in - so I wouldn’t be stranded! The staff could not have been more helpful. It was a busy evening but they fitted me in after only a short wait. Quick and efficient service and I was soon on my way home. After a difficult week, I was really grateful for their help. Thanks guys.
12 October 2023
Unprompted review
What an amazing experience
What an amazing experience! Quick, helpful, friendly, great workmanship, thank you so much :)
13 October 2023
Unprompted review
Had a puncture repaired at Histon Road…
Had a puncture repaired at Histon Road Branch,staff were friendly helpful and efficient 10/10
12 October 2023
Unprompted review
F1 Histon Road Hero’s !!!!!
The guys at F1 Autocentre in Histon Road Cambridge have a heart of Gold, I will definitely come back there when I need to buy more tires, for MOT or service. I already had a spare used tire they fitted to my wheel free of charge when I got a puncture. Times are difficult for everyone so this act of kindness really made my day, my week. Thanks a million !!!!!! I help so many people in life . Receiving a bit unrequested help back is really amazing !!!!!!
9 October 2023
Unprompted review
Big Rich and Womble really helped us…
Big Rich and Womble really helped us out on late Sunday!👍👍👍
1 October 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.