My experience was impressive. Everything went very well, Pro Tools works great, and they helped me perfectly with redeeming the license for my products. They showed a lot of patience and were alwa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good to be able to buy from an independent company, with that personal touch. They offered me a better price than their competition & a really friendly, helpful ordering experience. Great communicatio... See more
Company replied
Eastwood are excellent. They always provide speedy quotes even outside of conventional working hours. When we order the items arrive very quickly and their prices are always super competitive. They ar... See more
Company replied
Excellent! The Genelec sub was shipped within a few days and arrived in perfect condition. I was kept informed of the process throughout. Will definitely use again in future!
Company replied
Company details
Written by the company
Eastwood Sound & Vision are specialist suppliers of professional audio and video equipment. Buy online today, and get FREE delivery on all orders over £249!
Contact info
11 Freston Gardens, EN4 9LX, Barnet, United Kingdom
- 020 3137 2901
- info@eastwoodsoundandvision.com
- www.eastwoodsoundandvision.com
4.9
Excellent
990 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competitive prices and reliable
Competitive prices and reliable. Recommended
21 November 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Kenji, Thank you very much for taking the time to leave us a very kind review. We are continually checking our prices, updating our website and managing our stock as best we can so it's very nice to hear that all of that is helping to give our customers such a positive experience with us. Thank you for recommending us to other customers, we really do appreciate that.
We look forward to serving you again in the future. All the best, The ESV Team
Great service
Their delivery was quick, and there website was easy to navigate.
There customer care is great and they respond to emails faster.
30 January 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi George, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi Gary, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi, Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future.
All the best, The ESV Team
Helpful and prompt pre-sales…
Helpful and prompt pre-sales information from the team at ESV, good price, and fast delivery.
4 February 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Tim, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
DaVinci Resolve Studio
Ordered a DaVinci Resolve Studio licence on a Saturday Morning, received it within an hour or two & it worked perfectly!
Would definitely order again!
1 February 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Stephen, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very fortunate we are often able to give our customers an 'out of hours' service that most of our competitors are unable to do. We are therefore very pleased you were happy with the service we delivered as our customers are our number one priority.
We look forward to serving you again in the future. All the best, The ESV Team
Highlighted a technical fault to do…
Highlighted a technical fault to do with their digital products for them, then decided to hike the price of the item I was going to purchase... great return service 👍
15 January 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Rory, Thank you for taking the time to leave us feedback. We are extremely sorry our service wasn’t up to scratch this time and you didn’t receive the service you deserve as our customer. We appreciate reviews good or bad as they help us build as a company. We really hope you let us make this up to you and we hope to serve you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi Philip, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Great product, price and delivery
Great product, great price and great service with quick response, with super fast delivery, thank you guys!
7 January 2025
Reply from Eastwood Sound & Vision
Hi Richard, that's a fantastic review, thank you very much. As always, our number one priority will always be our customers so knowing how happy you have been with the service makes us extremely proud. We really appreciate hearing from you, and look forward to serving you again in the future. All the best, The ESV Team.
Super Easy and arrived super quick
Super Easy and arrived super quick. I would recommend using them.
10 January 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Ryan, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Special Order YelloBrik
I contacted ESV about some YelloBrik equipment that a client needed in a hurry. ESV pulled out all the stops and the special order items arrived with me less than 24 hour after my order was placed. Amazing service - as always - from Richard and Mark.
Thank you.
6 January 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Phil, we are extremely thankful for your 5-star review. We are so pleased we were able to help you and your client out. We take immense pride in providing our customers with a personal 5-star service and your review shows us we have not fallen short of this. As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one. We look forward to serving you again in the future. All the best, The ESV Team
Fast and effective
Plenty of stock, good online price, easy to use website, fast next-day delivery, and free delivery for orders over a minimum.
2 January 2025
Reply from Eastwood Sound & Vision
Hi Ash, Thank you for the great review! We are continually checking our prices, updating our website and managing our stock as best we can so it's very nice to hear that all of that is helping to give our customers such a positive experience with us. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Helpful and friendly
Eastwood were kind enough to let us collect a product from them when we urgently needed a replacement video converter to get us through the new year festivities. All our engagements were positive and friendly. Many thanks to all the team.
2 January 2025
Reply from Eastwood Sound & Vision
Hi Jonathan, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service and helping our customers out when they need us most will always be our top priority. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi Mark, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Bought davinci resolve studio
Bought davinci resolve studio. Quick to deliver the security key even though it was a weekend.
Great service
5 January 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Toni, Thank you very much for your 5-star review. We always try and go above and beyond for our customers so they experience the best possible service from us. We are very pleased we managed to do this and we do hope to serve you again in the future. All the best, The ESV Team.
Great company
Great company, excellent customer service, and quick delivery
4 January 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Aisosa, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi Paul, Thank you very much for taking the time to review us. We are pleased you were happy with the service you received and we do hope to serve you again in the future. All the best, The ESV Team.
Excellent helpful company
30 December 2024
Reply from Eastwood Sound & Vision
Hi David, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Trustworthy and Professional
Products as described, delivered promptly and very clear comms along the way.
30 December 2024
Reply from Eastwood Sound & Vision
We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
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