My experience was impressive. Everything went very well, Pro Tools works great, and they helped me perfectly with redeeming the license for my products. They showed a lot of patience and were alwa... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Good to be able to buy from an independent company, with that personal touch. They offered me a better price than their competition & a really friendly, helpful ordering experience. Great communicatio... See more
Company replied
Eastwood are excellent. They always provide speedy quotes even outside of conventional working hours. When we order the items arrive very quickly and their prices are always super competitive. They ar... See more
Company replied
Excellent! The Genelec sub was shipped within a few days and arrived in perfect condition. I was kept informed of the process throughout. Will definitely use again in future!
Company replied
Company details
Written by the company
Eastwood Sound & Vision are specialist suppliers of professional audio and video equipment. Buy online today, and get FREE delivery on all orders over £249!
Contact info
11 Freston Gardens, EN4 9LX, Barnet, United Kingdom
- 020 3137 2901
- info@eastwoodsoundandvision.com
- www.eastwoodsoundandvision.com
4.9
Excellent
990 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service, friendly, knowledgeable and rapid delivery turnaround. Highly recommended.
17 September 2026
Unprompted review
Great price on the Genelec 8040…
Great price on the Genelec 8040 speakers and very prompt comms and delivery. They also have a loyalty scheme, so I will be using again! Highly recommended.
16 September 2026
Unprompted review
Prompt delivery and everything as…
Prompt delivery and everything as described. Recommended
8 September 2026
Great Experience
Ordering was easy, communication was excellent and delivery was quick. We couldn’t be happier.
9 September 2026
Great Team!
The team at Eastwood Sound & Vision were intentional in reaching out to ensure the parcel arrived at the right place. The item was received well.
31 July 2026
Review for ESV
Review for ESV – Eastwood Sound & Vision
I recently purchased a pair of Genelec 8040B from Richard and the team at Eastwood Sound & Vision (ESV), and I couldn’t be happier with the experience.
From the very beginning, the service was prompt, transparent and genuinely helpful. Richard was extremely patient in answering my questions, explaining the details clearly and making sure I was comfortable with the purchase without ever feeling pressured.
What stood out most was the personal attention and professionalism throughout the process. Communication was excellent, everything was handled exactly as promised, and the whole experience felt straightforward and trustworthy.
The Genelecs themselves are fantastic, but the excellent service from ESV made the purchase even better. Richard and the team definitely deserve some brownie points for going the extra mile.
I would 100% recommend Eastwood Sound & Vision without a second thought to anyone looking for quality audio equipment and, more importantly, a dealer they can genuinely trust.
Thank you, Richard and team, for making the whole experience such a pleasant one. I’ll definitely be coming back to ESV for my future audio purchases!
14 August 2026
Unprompted review
Great communication and quick delivery
Great communication and quick delivery. Couldn’t be better.
14 August 2026
Good prices
Good prices, shipping, had a few orders and overall v positive experience here
12 May 2026
All fine
All fine, but the delivery cost is outrageously high. Even for a 200gram small item. Delivery and shipping was fast.
4 August 2026
Below average service
Paid for expensive next day delivery (the only option) which took almost a week, poor communication until I got in touch to ask where my order was. Probably won’t use again.
Quite poor really.
30 July 2026
Unprompted review
Reply from Eastwood Sound & Vision
Hi Steve, Thank you for taking the time to leave your feedback. We're very sorry that your experience didn't meet the standard we aim to provide.
Although the item you ordered was listed as "usually ships in 1–2 days" rather than being guaranteed for next-day dispatch, it unfortunately took longer than we had anticipated for the stock to reach us. As soon as it arrived with us, we prioritised your order and dispatched it as quickly as possible. However, we completely understand your frustration with the delay. Where we fell short was in not keeping you updated on the status of your order, and for that we sincerely apologise.
We appreciate all feedback, both positive and negative, as it helps us improve our service. We hope you'll consider giving us another opportunity in the future so we can provide the level of service we're known for.
All the best,
The ESV Team
I needed a "delayed delivery" because I…
I needed a "delayed delivery" because I was coming to UK from South Africa. I needed to pay by my South African credit card, which was the slight problem cuz it couldn't accept the South African address, for obvious reasons. I spoke to Richard and he was absolutely first class. And all worked perfectly, well done Eastwood
Best Regards Dave Abbott
PS,,, price was great too
16 July 2026
Unprompted review
Reply from Eastwood Sound & Vision
Hi Dave, Thank you so much for your fantastic review!
We're delighted to hear everything worked out smoothly and that we were able to help with arranging your delayed delivery and resolving the payment issue. We always do our best to accommodate our customers' requirements wherever we can, so it's great to know we could make the process straightforward for you.
And we're especially pleased to hear you were happy with the price too!
Thank you again for taking the time to leave us such kind feedback. We really appreciate your support and hope hope you decide to return to us and we look forward to serving you again in the future.
All the best,
The ESV Team
Excellent customer service
I got a very good service from Richard in Eastwood and would recommend transacting with them.
7 July 2026
Reply from Eastwood Sound & Vision
Hi Olufunso, We are extremely thankful for your 5-star review.
As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.
All the best,
The ESV Team
Reply from Eastwood Sound & Vision
Hi Amelia, Thank you for the great review!
We are continually checking our prices, updating our website and managing our stock as best we can so it's very nice to hear that all of that is helping to give our customers such a positive experience with us.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.
All the best,
The ESV Team
Consistently great service
Always great dealing with ESV. They’re one of my real go-to suppliers. Communication is excellent, dispatch of products is swift, and delivery service is always reliable.
2 July 2026
Reply from Eastwood Sound & Vision
Hi Andy,
A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future.
All the best,
The ESV Team
Reply from Eastwood Sound & Vision
Hi Nick, Thank you very much for your 5-star review.
We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future.
All the best,
The ESV Team
They are a very friendly company to…
They are a very friendly company to deal with, pricing is extremely competitive and orders have aways arrived next day. If I could give them 6 stars I would.
5 June 2026
Reply from Eastwood Sound & Vision
Hi Jon, Thank you for taking the time to leave such a fantastic review!
We're so pleased you were happy with our prices and fast delivery — that’s exactly what we aim for. We truly appreciate your support and hope to see you back again soon!
All the best,
The ESV Team
Very Communicative
The delivery company caused a massive problem. Eastwood were very communicative and promised to sort it out/
Top Marks
5 June 2026
Reply from Eastwood Sound & Vision
We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.
All the best,
The ESV Team
Reply from Eastwood Sound & Vision
Hi James, Thank you very much for your 5-star review.
We are always very grateful to hear from our customers, especially when their experience has been such a positive one.
We hope you decide to return to us and we look forward to serving you again in the future.
All the best,
The ESV Team
Reply from Eastwood Sound & Vision
Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback.
We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future.
All the best,
The ESV Team
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