Door Supplies Online Reviews 1,103

I bought a Manhatton glazed interior door to match one previously bought a while ago. It arrived in perfect condition and was the correct size. I had to shorten it slightly but that was no problem. Tr... See more

This was one of the best companies that I've delt with on terms of communication and customer service. I had a delivery enquiry, which was looked into and dealt with within ten minutes of my original... See more

Ryan got in touch to confirm my requirements for a fire compliant pocket door. His advice and help was appreciated. A would like to feedback on LPD - I feel for the price and weight of the doors (w... See more

Have made 2 bespoke purchases over the previous 6-9 months. Both have arrived in good time, well packaged, undamaged and EXACTLY as ordered. Not inexpensive but very good quality and worth every pen... See more

Door Supplies Online provided a great overall service, and I’m really pleased with how everything was handled. There were a few issues during the process, but Jamal made sure they were resolved smoo... See more

Good quality oak boards delivered quickly!! Really pleased with the quality of the cuts I was given, previous suppliers have given me boards with twist and massive warps, but theese guys gave me love... See more

We had a positive experience overall with the doors arriving in time and as described. The sales team were very helpful in dealing with any queries and providing clear costings and availability of sel... See more

Had a great experience after being let down very badly by another company who left me waiting for 7 weeks and little to no communication. I then went to door supplies and they had my doors delivered w... See more

I recently bought 11 LPD doors from Door Supplies Online, and I’ve got to say—it’s a great company to deal with. The prices were really reasonable, and delivery was spot on. Their website is... See more

Great company to deal with. No issue adding an additional item to my order after booking, thus keeping delivery charge down. They called soon after purchase, providing delivery options to suit me. I s... See more

Dont order from here... Ordered via there website, shows the relevant fixings we needed, comes with just headed bolts instead, emailed customer services, they agreed its misleading but they dont off... See more

The doors supplied by Doors Supplied Online were first class. The quality is superb and has made such a difference to our home. They arrived promptly, were undamaged and were exactly as described on... See more

- The customer service responded quickly to my emails when I had queries and were quite helpful. - The items arrived on time and were as described. - In contrast to other websites, they list the ava... See more

Praise to Doors Supplies online, I recently ordered from Door Supplies Online, and I can confidently say their customer service is some of the best I’ve ever experienced. From start to finish... See more

Delivery took a while longer than advised. Driver on his own and struggled to carry the doors across the drive to the front door so my husband had to help. Although doors were checked on delivery, w... See more

Excellent service, really good afersales care, would highly recommend. Also fantastic that you can call and actually talk to someone which is unusual these days but so refreshing. Really good servic... See more

I emailed the company as I had a few concerns about my delivery. Received a quick reply and a follow up call to reassure me and explain what the delivery arrangements would be. The delivery arrived o... See more

Very helpful staff. Helped resolve an I made with my online order without any fuss or bother. Product was exactly as required and installation simple and straightforward. Thank you 👍

Purchased £3k in doors and associated parts. After purchase was told out of stock after confirming stock availability before hand. 3 doors arrived damaged. Wrong cylinder locks supplied. 2 doors ex... See more

Nothing is too much trouble , very helpful staff. Have an amazin knowledge of the doors they sell. Straight forward website when ordering. Delivery is straightforward too. I ve purchased 8 doors s... See more

Ordered 3 doors. Was a slight issue as the driver could not get his lorry down our street. Customer service were fantastic in rearranging the delivery. Great communication.

These guys are class, we made multiple updates to our order as the project evolved Jordan who was part of the after sales care team was brilliant nothing was to much trouble and we are very happy with... See more

Beautifully made oak front door and frame made for us at 2/3 of the price that my mother had paid for a UPVC door. They did a great job of fittign all the door furniture and now the house looks fa... See more

Excellent service with suggestions of alternative options when the door we initially wanted was not going to be available for a few weeks. We were able to find an alternative which was delivered withi... See more

Great quality doors,so pleased with them,service was excellent.delivery a slight hiccup on timing but they were delivered as promised.

Brilliant customer service, everything you could need when it comes to doors, locks, hinges, and everything else. Website very easy to use and navigate and very reasonable prices.

I chose this company because I wanted LPD doors delivered directly by LPD and not a 3rd party. The price was excellent and the size of the order ensured free delivery. Once past the order stage, every... See more

I know some people seem to have had poor customer service from doors online. I can only give my experience which I ordered 10 grey doors. I contacted them beforehand to make sure they were in stock wh... See more

Still haven't received the two doors that were ordered on back in April 2025!!! Doors were expected to arrive in June but haven't arrived. Responses to emails aren't very encouraging since you've b... See more

Fantastic service from the company. I spoke to a member of staff, Jamal, who went out of the way to provide me with satisfactory service. I would definitely consider purchasing from them again.

Good ordering system easy and straight forward. We were called to ask about delivery dates and times. Driver arrived on time as expected. Great service.

I placed an order with doors supplies, they didn’t give me any information at all their supplier had non in stock, they charged me the full price and delivery which was meant to be 1-5 working day... See more

Doors look amazing, had an issue with ordering the wrong amount of doors. Called customer service they where helpful, helped me change the order

A truly excellent company to deal with. Ryan and Sam were really friendly and offered helpful guidance. When I had a problem, they did their best to solve it and made me feel valued as a client.

The phone call I had with the guy over the phone. He knew absolutely everything about the product. Very very helpful. To be honest I was shopping about but after speaking to him it completely sold the... See more

Easy ordering and communication around delivery was very good. I had to change the delivery date and they were very accommodating. The door is great, very happy!

It was a great service and the customer sales team really helped out. Delivery was well packaged with exception to the fact that the ratchet straps had mis-shaped the edge of 2 doors and required reme... See more

Reassurance of the delivery’s progress could have been a little better, as many companies fail, however, no need as the doors arrived on time, in good condition, and the quality is good too. They real... See more

Good company to deal with, the doors are of a better quality than other we have fitted, their trim around the door is greater than a lot of the cheaper variants.

Good prices. They had the doors I wanted in stock, some were imperial and some metric sizes. I also wanted pre finished to save effort The delivery was on time and the driver very helpful with unloa... See more

Unbelievable place to get your doors supplied. Faultless from start to finish even when I had a few questions back and forth. Use these guys if you want quality!

To give credit where it's due, the customer service was very helpful and qyuick to reply but the issue is still unresolved. I ordered 16 doors and they came in 2 different shades of brown very clearly... See more

Excellent.. very smooth and easy shopping experience, and door delivered on time, and very happy with quality etc etc... No complaints Thank you.

A very painful experience dealing with this company. The product arrived faulty. I spent four weeks going back and forth with them while they repeatedly denied responsibility. Eventually, they ac... See more

Great service, very good at communicating and delivering on time ! Greats product and certainly some will be using on a larger scale going forward !

We have received a fantastic service from your company. You have been very helpful and the notifications for delivery have been amazing. It is great to purchase from a fantastic company who have been... See more

Dealing with Door supplies online couldn't be easier, once a live problem is indentied Ryan is all over it too reach a satisfactory solution for the customer. My experience DSO has been faultless, fr... See more

Order processing and delivery was fine. The product, pine door warped, so does not fit the existing frame at all well. Quite disappointing after spending a lot of time trimming, hanging , prepping an... See more

Do not buy from this company! 3 doors had wonky panels, Communication is non existent you have to chase for delivery updates and even then it took 2/3 weeks. I had to return 1 door due to wrong si... See more

It’s not a company thing it’s a product made by an employee thing When doors are poorly made or rushed to be made by employees and the buyer e.g Me has a lot of work to try and make good of what... See more

Ordered and paid for the doors on July 1st and as of today (Sept 14th) no doors. Apparently, there’s now a problem with the delivery as they can only deliver Mon - Fridays and can’t guarantee the only... See more

Ordered a JB door lock through Door Supplies Online, and returned the whole pack on 14/3, been chasing many times to the Door Supplies customer service Jordan for the refund and update, making excuses... See more