Banner for Doble Motorcycles

Doble Motorcycles Reviews 

708
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 385 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, knowledgeable, and professional staff who make the buying process smooth and pleasant. Many people highlight the excellent service received, noting the efficiency and ease of their interactions, often describing it as first-class. Reviewers also appreciate the great value and competitive pricing, alongside the quick and reliable delivery services. However, some customers also noted issues with product quality and preparation, experiencing problems like missing parts, mechanical failures shortly after purchase, or bikes not meeting agreed specifications. A few other people also felt that service-related problems occurred, such as unexpected charges, misinformation about accessories, or delays in bike preparation and collection.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the super fast and quick... See more

Price

People report positive experiences with price, often finding competitive and reasonable deals, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more

Company replied

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied

Rated 5 out of 5 stars

I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately af... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

708 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(708)

390 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience!

Excellent experience!
"Fantastic customer service and a great selection of bikes. The staff are highly professional, knowledgeable, and genuinely helpful without being pushy. The whole buying process was smooth and hassle-free. Highly recommend Doble Motorcycles to anyone!"

6 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for your fantastic review and if we can help with anyting else then please let us know.

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from start to finish, will definitely be giving back for another bike

Would highly recommend to anyone

30 May 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks Lee, we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff, clear communication throughout, they know their stuff that's for sure! Highly recommend 👌

6 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the kind words, Harry. If you need help with anything else then feel free to get back in touch.

Rated 5 out of 5 stars

100% satisfaction

I cannot speak highly enough of the professionalism and courtesy that every member of staff at Doble Motorcycles extends to me each time I bring my Goldwing in for servicing. The service department engineers are excellent, and nothing is too much trouble. They deserve this 5 star review!

12 June 2026
Unprompted review
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks Neil and it's always a pleasure to help you out. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service from Doble

Excellent service from Doble. First time using them & won’t be the last. Thank you. Mr Goodyear.

9 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

That's great to hear, thanks very much. We look foward to assiting you again soon 👍

Rated 5 out of 5 stars

A pleasure to deal with

From the initial purchase 2 years ago, through to the second service thus far, it has been a fantastic experience, and nothing but compliments to the Doble team.
Well done and keep up the great service!

11 June 2026
Unprompted review
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks very much Peter and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great to see you guys again and get…

Great to see you guys again and get another great Honda motorcycle from you . Loving it !
Rex Bermon.

11 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

It was great to see you too Rex, it's been a while! We hope you enjoy the bike and look forward to cathcing up with you again soon.

Rated 5 out of 5 stars

Great experience

Friendly helpful staff knew their job. Had a small problem with bike was buying and they couldn't apologise enough sorted bike and I now have a new toy to play with

30 May 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

I'm glad to hear it was all sorted Chris and we hope you're enjoying your new bike.

Rated 5 out of 5 stars

Very good experience.

Easy to park, reasonable trade in value, bike as pictured and described. Friendly staff.

1 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks Nigel, congratulations on your new bike and please let us know if we can help with anything else.

Rated 5 out of 5 stars

I have enjoyed being a customer at…

I have enjoyed being a customer at Doble Motorcyles, over many years. As always, its a pleasure dealing with all the team there and they seem to just get it right. No doubt I will be back again at some point for yet another bike. Thanks guys.

2 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for your great feedback and your continued support over the years, Andy. Enjoy the new bike and we'll catch up with you again soon.

Rated 5 out of 5 stars

Great Customer Service and Support

Great Customer Service and Support. Very responsive and respectful when answering questions (which were a lot)

Would highly recommend and would definitely buy from them again!

5 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks Brandon and congratulations on your new bike!

Rated 5 out of 5 stars

Delighted with the care and attention…

Delighted with the care and attention from Ian and the team in sourcing my accessories. Thanks to everyone involved, and for the clear communications throughout the process (some were on backorder).

6 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks Ross and if you need anything else then you know where to find us.

Rated 5 out of 5 stars

I received first-class service from Dobles

I received first-class service from start to finish. From my initial enquiry while searching for a new bike, through arranging a test ride, placing my order, and selecting accessories, everything was handled professionally and efficiently.

The team kept me informed throughout the process and ensured all the accessories were fitted and ready for collection. The handover of my Honda GB350S was excellent, making the whole experience enjoyable and stress-free.

I couldn't be happier with the service I received and would highly recommend them to anyone looking for a new motorcycle. A fantastic experience from beginning to end—then it was time to ride off into the sunset on my new bike!

5 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for taking the time to leave us such a great review, we really appreciate it. We hope the GB serves you well but if you need anything else then please don't hesitate to get back in touch.

Rated 5 out of 5 stars

Very professional! Had a good laugh aswell

From start to finish the team were very professional, if they have the nxt bike I wish to buy then 110% I'll b going to them again.

6 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

That's great to hear, thanks very much! We hope all is well with the new bike and look forward helping you out again in the future.

Rated 5 out of 5 stars

new CRF330L

It was all very smooth and easy that's why its my 5th Purchase for Doble's , Paul is always very helpful as are all the staff.

5 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for another order Martin! We hope the CRF is serving you well and look forward to catching up with you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look