I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.
1 Dobles Close, CR5 2EZ, Coulsdon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a touring screen and it arrived within 3days, the product was securely packaged and was in perfect condition when it arrived.

Reply from Doble Motorcycles
I have never been to Dobles before so was not sure where the sales dept was. I went in to the west side to find what looked like reception . A gentlemen was on the phone at a desk further in . this looked like the sales area .It was clear he was going to be sometime. I waited for about half an hour looking at the bikes,then a gentleman appeared in what i took for reception so i asked" is there someone could see about buying a bike" His reply was rather curt, "You wont find anyone standing here in the shop" I then told him i had waited for the gentleman on the phone and been looking at the bikes. he then directed me across the road. Why didn’t he say that in the first place without the curt remark. Other than that Dobles were good. my bike had a pre-delivery problem but all swiftly sorted I was kept informed of progress, a rare thing these .

Reply from Doble Motorcycles

Reply from Doble Motorcycles
I had my bike delivered and had a couple of issues that needed correcting. Emailed in the evening,by morning recieved a phone call about picking up the bike to rectify the issues. Next day bike sorted and dropped back! Excellent customer service!

Reply from Doble Motorcycles
Perfect product at a reasonable price. I had minor technical issues that were professionally resolved by the seller's technical staff. Thank you all.

Reply from Doble Motorcycles
i did the order on line , picked up sat morning , staff as ever friendly helpful , all goon

Reply from Doble Motorcycles
Was great communication and fantastic service from such a well known company as they are very friendly and helpful in all aspects and know your needs

Reply from Doble Motorcycles
Looked after by Ellie and Mike in the workshop today…excellent communication and customer care skills ! Thank you both

Reply from Doble Motorcycles
Part arrived very quick and fitted on the bike perfectly

Reply from Doble Motorcycles
I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately after I took my test, thankfully I passed and I was able to ride the next day.
The nature of the service felt like a blast from the passed, quite rare these days.
I would absolutely return and recommend Doble to anyone who is wondering where to buy from.

Reply from Doble Motorcycles
Great service, excellent communication and lovely people. The best Honda dealer in the country for a reason.

Reply from Doble Motorcycles
Great service and speedy delivery. Would highly recommend this company. Thank you.

Reply from Doble Motorcycles
On the date for collecting the I was advised that if I arrived at 08:30 the shop wouldn't be too busy and I would be dealt with promptly. I arrived at 08:30 only to find that the bike had not been prepared for collection so I had to hang around for 90 minutes for the bike to be ready.
Whilst hanging around my wife spotted a low mileage used bike she liked the look of so we arranged a test ride, this didn't go too well because to start with the sales team couldn't start the bike and then on the test ride I followed my wife and when she accelerated between 60 & 70mph the bike started to shake quite violently so we returned straight back to the dealership and explained what had happened, the sales team did nothing to explain this or even look into it so that it could be rectified.

Reply from Doble Motorcycles
Very good company to deal with good offers good service very happy does what it says on the tin

Reply from Doble Motorcycles
Very friendly and helpful team at Doble Motorcycles.

Reply from Doble Motorcycles
Great value, and quick delivery. Easy to fit in under 20 mins. Was missing the protective film that's mentioned in the instructions, but didn't matter as I used a small piece of black tape instead. Will be back for a centre stand & maybe 12v socket in due course

Reply from Doble Motorcycles
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.