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Doble Motorcycles Reviews 

708
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 385 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, knowledgeable, and professional staff who make the buying process smooth and pleasant. Many people highlight the excellent service received, noting the efficiency and ease of their interactions, often describing it as first-class. Reviewers also appreciate the great value and competitive pricing, alongside the quick and reliable delivery services. However, some customers also noted issues with product quality and preparation, experiencing problems like missing parts, mechanical failures shortly after purchase, or bikes not meeting agreed specifications. A few other people also felt that service-related problems occurred, such as unexpected charges, misinformation about accessories, or delays in bike preparation and collection.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the super fast and quick... See more

Price

People report positive experiences with price, often finding competitive and reasonable deals, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more

Company replied

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied

Rated 5 out of 5 stars

I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately af... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

708 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(708)

390 reviews in the last 12 months

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Rated 3 out of 5 stars

I love the new bike

I love the new bike, but no one appeared to know that I was picking the bike up, or that we had agreed for items to be taken off my old bike and fitted to the new one !! It appears I was lucky that the workshop was able to fit this in

5 June 2026
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Reply from Doble Motorcycles

Sorry to hear that Mark. Your salesman Paul was not available when you came to collect the bike so his colleague who assisted you (Mike) did his best to assist in Paul's absence. Apologies for any hiccups but I understand everything was finalised whilst you were here and you were able to ride away and enjoy the bike. We hope it's all going well and if you need anything else then just let us know.

Rated 5 out of 5 stars

Great service

Good price, great communication and fast delivery

27 May 2026
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Reply from Doble Motorcycles

Thanks James and we're ready to help if you need anything else.

Rated 5 out of 5 stars

Very impressed with the service from Doble

Very impressed with the service from all at Doble. Great customer service from all members of the Team. Good help transitioning from my old bike to the new.

27 May 2026
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Reply from Doble Motorcycles

Thanks for your kind feedback and if we can help with anything else then please don't hesitate to get back in touch.

Rated 5 out of 5 stars

Good trade in

Good trade in
Staff very good / helpful
Bike arrived on day agreed
Would use this dealer again in future
Although 345 miles apart buying a bike did not seem to be a problem
Well done Dobles first class

27 May 2026
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Reply from Doble Motorcycles

Thanks very much John and we hope you're enjoying your new bike.

Rated 5 out of 5 stars

Very pleased

I ordered my bike via phone and had it delivered. Very happy with the experience, would recommend. The chap that delivered the bike has the best job in the world, everyone is over the moon to see him

22 May 2026
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Reply from Doble Motorcycles

Thanks Chris. Our drivers do work very hard and they're always happy to see a smile on a customer's face! We hope all is well with your bike and if we can help with anything else then just let us know.

Rated 4 out of 5 stars

Nice staff and friendly service

I went into this Honda dealership to buy my first motorbike.
I had already chosen the one I wanted from their website, so was a very easy transaction for us both.
When I noticed some corrosion on the engine block I asked if this could be addressed as the bike was only two years old with just over 800 miles on the clock.
When I arrived a few days later to collect the bike I could see they had taken time to clean the bike and repair the corrosion in a way that was very acceptable.
The bike works and rides very well and I'm very happy to have dealt with this dealership.

27 May 2026
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Reply from Doble Motorcycles

Thanks for the feedback Matthew, we hope your new bike serves you well and if we can assist with anything else then please let us know.

Rated 5 out of 5 stars

Thank you, Doble Honda

I did a trade in deal on a nearly new Honda NC750. The deal was done and agreed by email and phone, and I exchanged the bikes on a date that was convenient for me. Throughout the whole process I found everybody from Doble with whom I had contact to be friendly, professional and helpful. The whole process could not have been made easier or more enjoyable. So a big, big thanks to all at Doble.

26 May 2026
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Reply from Doble Motorcycles

Thanks for the fantastic review Mike 👍

Rated 5 out of 5 stars

I have been a customer for many years…

I have been a customer for many years and always get great service wether it be from sales, service or clothing. My most recent visit was to sort an issue I had with a recently purchased motorcycle that developed a problem. The whole team did a great job of sorting out a replacement bike and getting it ready in super quick time for a pre booked European trip.

30 May 2026
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Reply from Doble Motorcycles

It's great to hear such fantastic feedback, thanks Ian. We hope you enjoy your trip and look forward to seeing you again soon.

Rated 5 out of 5 stars

All correct.

All correct.
Well packaged with 10% off deal for these accessories.
Good communication and only one day behind because of Bank Holiday!

27 May 2026
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Reply from Doble Motorcycles

Thanks for the great feedback and we hope we can assist you again in the future.

Rated 5 out of 5 stars

Excellent knowledgeable salesman

Excellent knowledgeable salesman, motorcycle as described, 20% off my new helmet, all round very good experience

8 May 2026
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Reply from Doble Motorcycles

Thanks very much for the fantastic review!

Rated 5 out of 5 stars

Doble wer fantastic

Doble wer fantastic. Great communications brilliant from start to finish

1 May 2026
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Reply from Doble Motorcycles

Thanks for the great feedback and we hope to see you again soon.

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