Banner for Doble Motorcycles

Doble Motorcycles Reviews 

701
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and knowledgeable approach, contributing to an excellent and smooth overall service experience. Many people appreciate the competitive pricing and value, along with quick, well-packaged product delivery. Products are often described as good quality and accurately represented, ensuring a satisfying purchase. However, some customers also noted issues with product quality or preparation, such as bikes not meeting specifications, needing corrections after delivery, or having missing parts. A few felt products developed faults soon after purchase or were unsuitable for their intended use, leading to additional costs or inconvenience.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, knowledgeable, and... See more

Product

People report positive experiences with products, frequently praising the excellent quality of bikes and... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the excellent and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Price

Customers consistently note positive experiences with price, often finding reasonable or great prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied

Rated 5 out of 5 stars

I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately af... See more

Company replied

Rated 5 out of 5 stars

I have been a customer for many years and always get great service wether it be from sales, service or clothing. My most recent visit was to sort an issue I had with a recently purchased motorcycle th... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

701 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(701)

385 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kawasaki 1400 GTR

Helpful friendly staff,always willing to help.
Kept informed with what was going on in the service department.

16 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks Anthony and we trust all is well with the new bike.

Rated 5 out of 5 stars

Fair,knowledgeable and enthusiastic

I always head to Dobles for my new Honda's.
They always have demonstrators,they're helpful, knowledgeable and enthusiastic.
They have also always offered me a very fair deal on my part exchanges

25 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks very much for the great feedback and continued support. We look forward to assisting you again soon.

Rated 5 out of 5 stars

Doble goes out of their way to make…

Doble goes out of their way to make sure I am a happy customer, great bike shop I’ve been dealing with for over 35 years

8 July 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for you great feedback and al your business over the years, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant

Dealt with Paul, Honest, straight forward PEX and purchase. Good PEC price. Excellent bike just as described.

19 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks very much.

Rated 5 out of 5 stars

Swift delivery

Swift delivery, excellent next day delivery, great product

Slightly difficult to contact by phone

2 July 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks Paul

Rated 1 out of 5 stars

I was told no other item was needed…

I was told no other item was needed with the luggage seat bag I was purchasing, that was not true.
I have to spend another £149 to get it to fit.
Do your homework before trusting them.

1 July 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

The listing for the Grom seat bag states in the description “ The rear carrier is required for fitment and must be ordered separately “ however we will make that more prominent on the page to ensure future customers don’t miss it. You are welcome to purchase the carrier from us at our discounted offer, or of course you can return the bag to us for a full refund if you prefer, as per the terms of sale.

Rated 5 out of 5 stars

Good service

Very pleased with the service and the speed on which the part was dispatched

25 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks very much and I hope we’re able to assist again in the future.

Rated 5 out of 5 stars

Amazing

Genuinely the best experience i have had haha. Ordered on Monday and received it on Wednesday! I bought the alpinestars smx6, however i would have liked if the box was packaged in an outer box for extra protection etc, but fragile tape was stuck over the shoe box so that wasn't a big problem. Really recommend this company, amazing everything. Will buy most my gear from here

2 July 2026
Unprompted review
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for taking the time to leave such a fantastic review, we really appreciate it and look forward to helping you out again in the future.

Rated 5 out of 5 stars

Purchase of a cbr600rr 2026

Absolutely awesome experience start to finish from the first phonecall being offered the best deal no pushy after sales bike arrived within the time scale first spoke about I paid for delivery to very reasonable price I wouldn't hesitate to use the team again

19 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks very much Scott and congratulations on the new bike 👍

Rated 5 out of 5 stars

Dobles we're very helpful when I had an…

Dobles we're very helpful when I had an issue within days of the used bike being provided. They took took it back and offered me an alternative - which has worked out well for all concerned. I have complete confidence in them and easily award 5 stars.

20 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the five-star review Peter and we appreciate your patience whilst we sorted the deal out for you. We hope you’re enjoying the new bike and please let us know if we can assist with anything else.

Rated 3 out of 5 stars

Customer skills a bit ify but every else excellent

I have never been to Dobles before so was not sure where the sales dept was. I went in to the west side to find what looked like reception . A gentlemen was on the phone at a desk further in . this looked like the sales area .It was clear he was going to be sometime. I waited for about half an hour looking at the bikes,then a gentleman appeared in what i took for reception so i asked" is there someone could see about buying a bike" His reply was rather curt, "You wont find anyone standing here in the shop" I then told him i had waited for the gentleman on the phone and been looking at the bikes. he then directed me across the road. Why didn’t he say that in the first place without the curt remark. Other than that Dobles were good. my bike had a pre-delivery problem but all swiftly sorted I was kept informed of progress, a rare thing these .

9 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

I'm sorry to hear that interaction soured what seems otherwise like a pleasant experience, so please accept my apologies. I appreciate you taking the time to speak with me on the phone earlier where we addressed these conerns and I will be raising this with member of staff in question. I'm glad to hear that you're enjoying the scooter though and if there is anything else that I can assist with then please let me know. Thanks, Ian.

Rated 5 out of 5 stars

Friendly

Friendly, supportive and professional staff.
Will buy from Doble again.

18 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks very much and we trust all is well with your new bike.

Rated 5 out of 5 stars

I had my bike delivered and had a…

I had my bike delivered and had a couple of issues that needed correcting. Emailed in the evening,by morning recieved a phone call about picking up the bike to rectify the issues. Next day bike sorted and dropped back! Excellent customer service!

9 June 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the great review Robert, and for your patience whilse we sorted the issues in question. Sometimes things do crop up on pre-owned bikes and it's important that they're dealt with swiftly and effectively, so I'm glad to hear we did exatly that. I hope you're enjoying the bike now and if you need anything else in the future then just let us know.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look