Having used Dignity for a pre paid plan for my Mother sixteen years ago my husband and I decided that we would like to arrange our own funerals so that our children are relieved of the stress at su... See more
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Dignity is one of the UK’s most trusted providers of Funeral Services and Prepaid Funeral Plans, serving over 800 local communities nationwide.
Contact info
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, United Kingdom
- 0808 258 0719
- www.dignityfunerals.co.uk
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I was talked through it all and it was…
I was talked through it all and it was an easy process.
Covered everything we needed.
Covered everything we needed.
On both meetings during the heatwave we were not offered a drink which would have been welcome as no air conditioning
Friendly helpful information
The lady and gentleman who made the…
The lady and gentleman who made the appointment and helped us manoeuvre around the subject were friendly, amusing and put us at ease whilst we made our choices, they gave us clear advice on options, read and reread any legislation we needed to understand until we had completed. We went in to listen to options available and were so impressed we took out our plans on the day.
Planning our funerals, our way
My husband and I had already met Lisa in May after the death of my mother. Mam had left a dignity funeral plan which took an awful lot of pressure and worry off myself and my siblings. Therefore, we decided to do the same. Lisa was great, she talked everything through with us and it certainly wasn't a sombre thing like you might think, we laughed about the potential memories we were making for people with our own choices. Our funerals, our way. Thank you Lisa and also Angela from Stanway and Garnett, Redcar.
Simply the best and not ridiculously…
Simply the best and not ridiculously expensive
Funeral plan
I have recently taken out a funeral plan. I found the whole process very easy and your member of staff was knowledgeable and helpful.
Great service
lisa was extremely helpful and nothing…
lisa was extremely helpful and nothing was too much trouble can not praise lisa enough
A kind and caring environment
A kind and caring environment. Very helpful and friendly. Clear prices clear plan of how it works. Couldent fault it.
From start to finish everything was…
From start to finish everything was fully explained, including what was included and how the process worked. Very kind and understanding. Would highly recommend and the price is very reasonable
The staff listen to my inquires
The staff listen to my inquires. Helpful with what I wanted. Couldn't ask for more.
Very pleased with the service and help…
Very pleased with the service and help offered. Fully explained in all details and happy with the arrangements that have been agreed.
Very helpful staff
Very helpful staff, particularly Emma, who covered everything we needed to know about our funeral plan.
I found Dignity professional
I found Dignity professional, kind and supportive.
Helping create the Policy that we needed.
Making sure our needs were met and we understood the process.
Would highly recommend 5🌟
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