BRILLIANT Natalie ( Sidcup branch)was amazing and very helpful with our order. She went through all our options on colours, patterns, style etc. She was very knowledgeable on the products in the sto... See more
Company replied
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On Saturday 8th August we went to DFS in Sidcup and we're dealt with by Sana. She was extremely knowledgeable, professional, friendly and personable and made us feel completely relaxed. All our quest... See more
Company replied
My wife and I were attended by a smiling, bright, intelligent, and knowledgeable young lady by the name of Mrs Sana Khan. She was terrifically helpful and patient with what proved to be a difficu... See more
Company replied
We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
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Lady went out of her way to show…
Lady went out of her way to show different cushion matching offers to the sofa, explaining the fabric and options for the room size
18 July 2026
Reply from DFS Furniture - Sidcup
Good Morning Mark,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great customers service
I went to the DFS at Sidcup.
As soon as I entered tge doors, a customer assistant by the name of Joseph got up and greeted me. He asked what I was looking for snd he straight away started helping.
My experience with him was awesome. He has a great customer service, he was patient, offered me water, he understood his job and he got me to buy a luxurious bed.
Thank you, Joseph.
17 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Berry if spelt right was amazing…
Berry if spelt right was amazing throughly explained everything a asset to dfs
17 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good customer care
I would like to thank the staff Joseph who dealt with us when we visited the store in Sidcup. He was patient, very professional with good customer care. Its a pity we did not find what we wanted but he is a bonus to the store. Thank you so much Joseph for your assistance. If we ever need anything from DSF , we will definitely come to your store.
9 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent professional ordering service
Excellent ordering service from DFS Crittals Corner Sidcup (16/7/26) Great choice of sofas. Ordering friendly and professional. No opinion on delivery service until it turns up 12 weeks from now (roughly)
16 July 2026
Reply from DFS Furniture - Sidcup
Hello John,
Thank you so much for sharing your lovely feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait
Kind regards,
Lia
DFS Customer Support
Helen was fantastic and a great help…
Helen was fantastic and a great help she explained everything and answered all of my questions will definitely recommend dfs to family and friends
11 May 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service by the…
Great customer service by the representative that attended to us. Joseph
15 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
5 star to Kay who was selling us the…
5 star to Kay who was selling us the furniture in Sidcup, would give her more stars if I could, she was extremely informative, answered all questions that were asked. Would definitely recommend DFS to family and friends thanks to Kay .
15 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service by val talked me through…
Great service by val talked me through everything advised on all aspects of furniture care and insurance made the purchase easy and delivery in just 3 weeks
15 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very nice saleslady
Helen came to us and helped us decide and ultimately purchase the item we had gone in to look at and try out
15 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Kay was so helpful
Kay was so helpful, kind and patient with us while making the right selection for our new sofa. Thank you again!
14 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic service very professional and…
Fantastic service very professional and friendly
14 July 2026
Reply from DFS Furniture - Sidcup
Hello Stephen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Joseph was so helpful and very caring…
Joseph was so helpful and very caring and didn’t rush us at all he even made us a lovley coffee first class member of staff
14 July 2026
Reply from DFS Furniture - Sidcup
Hello Samantha,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchase of 3 seat sofa
Purchase of 3 seat sofa
We were left to look around the store for some time before we were approached by one of the representatives, Joseph. He answered our questions and we were still undecided so he left us to make up our minds. In the end we agreed to purchase a recliner 3 seat sofa. He explained how it worked, and after completion we left. No pushy salesman which we were pleased about.
Joseph did his work well, competently and thoroughly with no time wasting
14 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
There customer service was very good
There customer service was very good, the guy who helped me was very helpful.
13 July 2026
Reply from DFS Furniture - Sidcup
Hello Asha,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Val was very knowledgeable and very…
Val was very knowledgeable and very helpful. Fully explained everything clearly. We are very satisfied
14 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The lovely lady who served us today
The lovely lady who served us today - Natalie Rodriguez. She was very friendly, professional, polite and knowledgeable.
Thank you very much for the fantastic customer service today
13 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Helen at Sidcup branch was excellent…
Helen at Sidcup branch was excellent she guided me choosing the sofa bed for my needs. I wanted a firm one with a good mattress. I chose the Roseley.She was very nice and explained everything to me about the aftercare plan
13 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great service from start to finish
Great service from start to finish. Natalie that helped was very attentive showed us different varieties and knew exactly what we wanted.
12 July 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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