Joseph the salesperson was very professional, polite and spent time making sure all was understood. Showed interest in what was needed and gave good advice about goods purchased. Very pleasant per... See more
Company replied
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See what reviewers are saying
We didn't at any point feel pressured into buying/making a decision. No pushy sales people lurking behind furniture ready to pounce! Temi only asked if we needed any help. We'd already seen a sofa onl... See more
Company replied
Sana didn't just sell the product but ensured it would fit in my new living room. She was great at making me question what fitted my needs both for comfort and looks of the house. Fantastic expe... See more
Company replied
Helen took time to explain the product and associated items and relevant safeguards. She allowed me time to make my decision, did not rush me, made us all a drink and showed all relevant styles that... See more
Company replied
Company details
- Furniture Store
- also in
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
9K reviews
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Really friendly & helpful staff
Really friendly & helpful staff, I didn't feel pressured at all they gave me lots of time to make all of my decisions.
16 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Beri and Natalie were amazing at the…
Beri and Natalie were amazing at the Sidcup branch, really knowledgeable and couldn't have helped more.
14 October 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We spent a long time in the store…
We spent a long time in the store choosing our furniture. Helen particularly and her colleagues were most helpful in advising us and taking the time to assist us with our purchase.
13 October 2026
Reply from DFS Furniture - Sidcup
Hello Karen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS - Christmas Sofa
yep positive experience- Belle was very helpful. - Crittals Corner definitely recommend DFS - always purchase our sofas from DFS - looking forward to out Christmas delivery 🚚
14 October 2026
Reply from DFS Furniture - Sidcup
Hello Mrs Kelly,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Customer service was amazing
Customer service was amazing, the young lady was so friendly and helpful
14 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent in every respect !
Excellent in every respect !! Sana was perfect. Friendly, professional, thorough, kind and warm, (greatly appreciated by us all, especially my elderly mum, who was buying the sofa) helpful in every way possible.
14 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
The sales rep was very helpful.
7 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Valarie went far beyond to help me find…
Valarie went far beyond to help me find a sofa for me thanks valarie
14 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Great customer service
The lady that help me and my mum on arrival was fantastic and very helpful and had great customer service experience. She made us feel very welcome as soon as we entered the shop. We were there looking for a new sofa for my mum, I explained her needs for a sofa which the lady took on board and she showed us this sofa that my mum loved and she decided to order the sofa. Thank you for your advice. Alan March
14 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Really great experience ordering my new…
Really great experience ordering my new sofa! Great customer service super helpful and kind! Thanks again
12 October 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
They made us welcome as we walked…
They made us welcome as we walked in&to found the right 2seater is
3 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Johnathan from Sidcup branch was great
Johnathan from Sidcup branch was very helpful and accommodating to us. He asked if we needed help and then left us to browse on our own, exactly what we wanted as some of these sofa shops you get watched and followed, he lent me a tape measure made us a coffee and when I needed help I went to get him as he was close by. Explained the care package perfectly to us and was very friendly and made us laugh, lovely man you have working for you.
12 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Joe was welcoming with a great smile
Joe was welcoming with a great smile. He was polite and professional!
11 October 2026
Reply from DFS Furniture - Sidcup
Hello Ro,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Jennie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Best part is there are no pushy sales…
Best part is there are no pushy sales people
Helen was very nice and helpful
Thanks to her
12 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Fantastic customer service
Sana was absoloutly amazing at helping us choose our dream bed. She was very knowledgeable and made the process really simple, she answered all our questions and put as at ease.
11 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sana.
Kind Regards,
Jordan
DFS Customer Support
Val from the Sidcup Branch was patient
Val from the Sidcup Branch was patient, experienced and absolutely fantastic! She supported us through every step and we left the branch feeling happy, heard and excited for our new furniture for our new home. We would highly recommend asking for Val to support you if you are to visit the branch.
9 October 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Val met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Our sales rep was excellent
Our sales rep was excellent. Very friendly, not pushy. Very polite, professional and helpful. Gave us her personal opinion and professional guidance. All in all we were very impressed and feel we have made a great decision, with the help of our rep
11 October 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
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