On Saturday 8th August we went to DFS in Sidcup and we're dealt with by Sana. She was extremely knowledgeable, professional, friendly and personable and made us feel completely relaxed. All our quest... See more
Company replied
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My wife and I were attended by a smiling, bright, intelligent, and knowledgeable young lady by the name of Mrs Sana Khan. She was terrifically helpful and patient with what proved to be a difficu... See more
Company replied
Helen made the whole purchasing experience very relaxing. Having purchased from DFS seventeen years ago I knew the quality was good and Helen advised me on what was available and then left me to mu... See more
Company replied
We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
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Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sofas
Felt very comfortable to browse & ask for help, the advice given by Helen she was very professional & knowledgeable
8 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We came in a few days ago and spoke…
We came in a few days ago and spoke with Helen and decided on a sofa but wanted to think about. We had issues when going online so emailed with Helen and this sadly could not be resolved we went back today and Helen assisted us. Helen was so helpful and we appreciated that
8 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
First Class Customer Services
I would like to express my sincere appreciation for the outstanding customer service provided by Mr Jo to myself and my family. From our very first interaction, Mr Jo demonstrated professionalism, patience, and a genuine willingness to assist. He listened attentively to our needs, answered all our questions thoroughly, and ensured that every aspect of our experience was smooth and enjoyable.
Mr Jo went above and beyond to make us feel valued and respected. His friendly attitude, prompt responses, and attention to detail truly set him apart. My family and I felt supported at every stage, and we are extremely grateful for his dedication to exceptional service.
Thank you, Mr Jo, for making our experience so positive. We would gladly recommend your services to others.
7 August 2026
Reply from DFS Furniture - Sidcup
Hello Adewale,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Leather sofa
We were really pleased with our experience. The staff were friendly and helpful, and the service was excellent. We’re very happy with our purchase and would definitely recommend this furniture store.
6 August 2026
Reply from DFS Furniture - Sidcup
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very helpful staff
Very helpful staff. Friendly, knowledgeable, listened and took note of our needs.
6 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Helpful & polite
The store is well set out & spacious. Staff are helpful & give you time & space to make up your mind. Joseph, who took our order, was courteous & polite & the free cappaccinos were a nice touch. Well recommended.
6 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Ordering was clearly explained at the…
Ordering was clearly explained at the store. Regular updates on scheduled delivery. Arrived and set-up within the time window.
24 July 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We had a lovely lady help us with our…
We had a lovely lady help us with our purchase in store today. She was extremely friendly, helpful and her knowledge was impeccable. Thank you so much
5 August 2026
Reply from DFS Furniture - Sidcup
Hello Mark,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Joseph served me today
Joseph served me today, what a brilliant and lovely man. Great customer service thank you. Purchased furniture he took us through everything upkeep etc was very helpful 👍
5 August 2026
Reply from DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful staff
4 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Joseph was friendly
Joseph was friendly, caring and extremely attentive. He clearly prioritised mine and my family's happiness and preferences to the highest degree. We were all incredibly happy and pleased leaving x
4 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Explained everything in detail
Explained everything in detail. Very friendy and made sure i was happy with order.
4 August 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
We came in and met with Val
We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shining light in comparison to other store experiences we have had previously in other locations. A real Gem within the sofa sales space, helping us get our sofa for our first home together & she has left a lasting impression!
Thank you so much Val, you’re an angel!
2 August 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The salesperson was on point and quite…
The salesperson was on point and quite helpful.from Beginning to end.
1 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Sana was very helpful and informative
Sana was very helpful and informative! She had great knowledge of the products and was very friendly and accommodating to all our queries. All the staff were helpful and welcoming in the Sidcup store!
3 August 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The member of staff that helped us was…
The member of staff that helped us was fantastic. She listened to what we were looking for and made choosing new sofas easy and stress free.
3 August 2026
Reply from DFS Furniture - Sidcup
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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