DFS Furniture - New Malden Reviews 

I have a good service today and your staff explain very well your staff very polite and helpful.and easy to replace order .

Bought a sofa and chair from Chelsea, great customer service and look forward to the sofa arriving

Mohamed was very curtious customer service 10 good communication reassuring as I have heard negative feedback concerning DFS aftercare

Today I visited DFS store and was warmly greeted by all your staff members with a hello and a smile. I was helped by Samir. He made the experience very personal, helpful, knowledge and answered all my questions. He made the purchase easy by explaining and going through the process well. Thank you Samir

Staff were attentive, without being overbearing. Knowledgeble & helpful. Lots of sofas to choose from as well.

We had Top service , with Samir , He was so helpful, & so lovely to talk to , His patience was 11out of 10 🥳, He made good suggestions, & left us to decide , such a pleasant person , & highly recommended him to help you

Dealt with the store manager
Very friendly and not too pushy

Chilled atmosphere with no pressure. Great service from Samir. He was very knowledgeable and it was a stress free buying experience.

The guy who serve me explained everything in detail didn’t rush me at all gave me time to explain what I wanted he spent lots of time with me untill I was happy to proceed with my purchase he was very friendly and made me feel comfortable

The staff was very patient and helpful very nice person Sanir Talic he deserves 👏 he was very good i believe DFS will make more profit because of him
Thank Samir Talic

That sounds like a great shopping experience! DFS in New Malden really does have a fantastic selection to choose from, and having helpful, friendly staff makes browsing for furniture so much easier and more enjoyable.

Excellent service given today by Mo. He sold me exactly what I wanted quickly & efficiently. Fantastic customer service

Staff were super attentive and informative.

Great service from Waseem, Very helpful and gave great suggestions.

Nina was very knowledgable about the item I was purchasing, and was very helpful with my purchase.
She explained the insurance you could purchase clearly, and was very helpful.

Wasim was very thorough, knowledgable, patient and courteous while guiding us through the entire process. We are very happy with our purchase experience.

Nina from the DFS New Malden was extremely helpful, she was friendly and answered all of our questions very well. She was supportive and we appreciated her temperament as we selected the right sofa for us. Thank you Nina for your hospitality and customer service.

Really helpful and friendly staff, very happy with our experience, would recommend!

We received great customer service by the friendly staff in the New Malden store. Very attentive staff and a lovely manager, he asked us what we were looking for and gave us some great advice and we purchased on the same day the sofa’s. We would definitely go back there for our next sofa’s.