Dealing with Linda was amazing, very patient and explained everything to me. I left very happy and confident in the couches that I purchased. Looking forward to receiving them now.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Dealing with Linda was amazing, very patient and explained everything to me. I left very happy and confident in the couches that I purchased. Looking forward to receiving them now.
Company replied
We are very grateful to Linda in limerick who made it so easy to purchase our new sofa. She was so pleasant and helpful. She gave us great attention and answered all our questions.
Company replied
From the time we entered the DFS shop in Limerick we were made very welcome by Darren he explained everything we needed to know about our purchase and was very knowledgable and extremely helpful
Company replied
We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Ballysimon Road, V94 KR20, Limerick, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The assistant lora made me and my daughter feel at ease and told us to take our time before deciding gave me all the information I needed I will recommend my friends to ask for lora any time

Reply from DFS Furniture - Limerick
The lady was so helpful and great at helping us with or lines of inquiry for a sofa and would recommend her assistance anyone who may have concerns about picking out the right sofa 10/10 service

Reply from DFS Furniture - Limerick
The assistant Omar was knowledgeable & helpful. Let’s hope the sofa I ordered will be as good as the sales assistant .

Reply from DFS Furniture - Limerick

Reply from DFS Furniture - Limerick
The salesman was personal, information, and friendly. I would 100% buy again from him.

Reply from DFS Furniture - Limerick
Excellent service from the staff very informative and professional would highly recommend dealing with dfs in Limerick.

Reply from DFS Furniture - Limerick
Darren and Amy were so lovely to deal with. In the Limerick store on the ballysiomon road.
Very professional. Very informative and answered any questions we had.
Darren was very thorough on going through the cleaning aspects/stain removal etc. and he explained all the delivery process and timelines. All staff were extremely helpful. .
Great selection also and get price.
Would definitely come back and will be recommending to a friend/friends.
Ashlynn.

Reply from DFS Furniture - Limerick
Order C5ZK20880 Excellent customer service by Cian Ryan.
Great advise on colours and matching coffee table

Reply from DFS Furniture - Limerick
Linda was a great help thank you to the limerick team

Reply from DFS Furniture - Limerick
We were buying a sofa and first time we went to DFS in Limerick, we were met with very friendly and accommodating staff. We were met with smiling faces and staff had answers to all the questions we had and were more than happy to show us around. Second time we went there to actually buy a sofa and we were served by Omar. Very knowledgeable young salesman, focused on customer's satisfaction. Answered all of our questions, recognised our needs, so we were happy to purchase a few extras we didn't even consider until that point. Highly recommended shop, with service level at such a high standard, most other shops just can't match.

Reply from DFS Furniture - Limerick
After going to several different sofa supplier showrooms I went to DFS , I first met Omar on the 02/01/2025 who gave excellent advice which helped me make the decision to come back to the Limerick show rooms once I had measured up based on Omar's advice. The next day I met Laura to discuss the purchase . Laura is probably one of the most helpful and friendly sales person I have ever met. She was honest , sincere and gave me confidence I was making a good choice , her knowledge and expertise went beyond her years. I have worked in senior management roles for over 20years and I would say she is a future star of your business.

Reply from DFS Furniture - Limerick
Brilliant experience from start to finish at DFS Limerick. From the moment we walked in the door, we were met with a warm welcome and friendly smiles. The sales staff were fantastic, everything was explained clearly and very professionally, with no pressure at any stage and even made time for our kids which we appreciated. Excellent service and great sales staff - highly recommended. Looking forward to our new sofa.
Update: delivery date arranged, timeslot confirmed. Day arrived .. and no couch. No communication, left waiting all day. Could only get through to UK call centre who didn't have access to the Irish delivery system. I also tried a bot .. who could only apologise.
I paid in full on the day of order.. a disgrace. Terrible business practice.

Reply from DFS Furniture - Limerick
Omar was very friendly, and helpful and gave great tips on how to keep my funriture at its best.

Reply from DFS Furniture - Limerick

Reply from DFS Furniture - Limerick
Lucas, our sales rep, was very knowledgeable and answered all our questions without putting any pressure on us. He has great patience and a pleasure to deal with. Looking forward now to the arrival of our sofas :-).

Reply from DFS Furniture - Limerick
Omar was a lovely lad who knew his stuff and was very helpful and friendly to deal with 10 all round

Reply from DFS Furniture - Limerick
I had a Lovely experience in the store.
It's a very pleasant store to shop in.
Plus Laura was so helpful and so easy to deal with.

Reply from DFS Furniture - Limerick
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.