DFS Furniture - Limerick Reviews 1,753

TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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Rated 5 out of 5 stars

Dealt with Linda in Limerick who was very pleasant to deal with. She was very thorough in her sales approach without being at all pushy or intrusive. Looking forward to receiving our new couch

Company replied

Rated 5 out of 5 stars

Very helpful, friendly staff at the Limerick store. The sales girl was patient, wasn’t pushy and clearly went through my options. I purchased a couch and a coffee table. Overall, an enjoyable expe... See more

Company replied

Rated 5 out of 5 stars

I called into my local DFS Store in Limerick on Monday, 27th April and met with a really lovely woman called Linda. She was so helpful, bubbly & knowledgeable about the products & available financ... See more

Company replied

Rated 5 out of 5 stars

We went twice to dfs look around and staff was very helpful especially Beavrage (l am.not shure of spelling of his name ) young Scottish man ,he give us advice about cleaning sofas and he help us... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great choice

Great choice, staff were friendly, not pushy and answered all my questions -

29 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 4 out of 5 stars

Overall

Overall, experience very good, do not think pricing was explained fully prior to finalising price, staff engagement very good.

16 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello Richard,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly staff at the Limerick store. The sales girl was patient, wasn’t pushy and clearly went through my options. I purchased a couch and a coffee table. Overall, an enjoyable experience.

23 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Dealt with Linda in Limerick who was…

Dealt with Linda in Limerick who was very pleasant to deal with. She was very thorough in her sales approach without being at all pushy or intrusive.
Looking forward to receiving our new couch

23 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

All very easy

All very easy, knowledgeable and personable staff - what more could you ask for!

23 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Linda and Amy were so helpful,friendly

Linda and Amy were so helpful,friendly, courteous and knowledgeable .

They were a pleasure to deal with and made the buying process really easy

23 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Darren looked after me throughout

Darren looked after me throughout. Listened to my concerns and advised me .

18 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

10/10

10/10, Thanks Omar!

17 May 2026
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Reply from DFS Furniture - Limerick

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

We purchased our sofa from lucas who…

We purchased our sofa from lucas who was extremely helpful and very good to explain aftercare with the sofa and how to get years out of our sofa and explained all the services available to us
Definitely would recommend

15 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning Michelle,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We delt with Cian today in the Limerick…

We delt with Cian today in the Limerick Store and he was just brilliant. Thank you

16 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Linda was very helpful in getting our…

Linda was very helpful in getting our order completed.
She was very polite and understanding.

11 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Customer service 10/10

We bought a couch from DFS and had such a positive experience thanks to Linda. From the moment we walked into the store, she was welcoming, friendly, and incredibly helpful without ever being pushy. She took the time to listen to what we were looking for, answered all of our questions patiently, and gave us great advice on styles, comfort, and what would suit our space best.
Linda made the whole process easy and stress-free. Her product knowledge was excellent and she genuinely cared about helping us find the right couch rather than just making a sale. She was professional, approachable, and went above and beyond to make sure we were happy with our choice.
Customer service like this is hard to find, and Linda is a real credit to DFS. We’re absolutely delighted with our new couch and very grateful for all of her help. Highly recommend asking for Linda if you’re shopping at DFS Limerick !

10 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Linda was amazing

Linda was amazing
Very clear instructions

9 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

A great Store

Was served by Linda, a very helpful friendly and informative lady, who went above and beyond, nothing was a problem, will definitely return.

8 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Linda was great

Linda was great. Would definitely go back again to her.

7 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly. We were dealing with Darren who was very informative and answered all queries openly and honestly.

1 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Laura our sales person was fantastic

Laura our sales person was fantastic, very knowledgable and made the sales process a very comfortable and wonderful experience.

4 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good afternoon Nora,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

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