We had a fantastic experience buying our sofa from DFS. The whole process was smooth and straightforward, with everything explained clearly and in detail. Our order details were thoroughly double-chec... See more
Company replied
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We had a fantastic experience buying our sofa from DFS. The whole process was smooth and straightforward, with everything explained clearly and in detail. Our order details were thoroughly double-chec... See more
Company replied
We met Cian, and from start to finish he put our minds completely at ease. We knew we wanted a corner sofa, but with two children we were unsure about what would be the best option for us. Cian was... See more
Company replied
We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more
Company replied
Dealing with Linda was amazing, very patient and explained everything to me. I left very happy and confident in the couches that I purchased. Looking forward to receiving them now.
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Ballysimon Road, V94 KR20, Limerick, Ireland
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Reply from DFS Furniture - Limerick
Lucas, our sales rep, was very knowledgeable and answered all our questions without putting any pressure on us. He has great patience and a pleasure to deal with. Looking forward now to the arrival of our sofas :-).

Reply from DFS Furniture - Limerick
Omar was a lovely lad who knew his stuff and was very helpful and friendly to deal with 10 all round

Reply from DFS Furniture - Limerick
I had a Lovely experience in the store.
It's a very pleasant store to shop in.
Plus Laura was so helpful and so easy to deal with.

Reply from DFS Furniture - Limerick
Great service on purchase, Omar was really helpful, friendly and had the answers and information to all our questions and hesitations. He made making our first home and first big purchase seamless and explained all the purchase options clearly and took the time to run through the order and ensure everything was correct. The other staff were also friendly and helpful at check over stage. Now we are looking forward to our delivery.

Reply from DFS Furniture - Limerick
Fantastic staff ass very kind and helpful would highly recommend

Reply from DFS Furniture - Limerick
The staff are friendly and very attentive, the store has a wide variety of products.

Reply from DFS Furniture - Limerick
Lucas was very knowledgeable and helpful with our order even when he was under pressure because the system was down. Thanks so much!

Reply from DFS Furniture - Limerick
We had an amazing sales women guide us through the whole experience who answered our questions in great detail. We left there feeling confident and excited for our new furniture.

Reply from DFS Furniture - Limerick
My experience was great with DFS. Mia is fantastic with customer relationship.
Really appreciated Mia on her positive attitude.

Reply from DFS Furniture - Limerick
Cain was very helpful and friendly and sorted more order quickly

Reply from DFS Furniture - Limerick
Excellent customer service. Staff were extremely helpful and very friendly.

Reply from DFS Furniture - Limerick

Reply from DFS Furniture - Limerick
Great selection of sofas. Sales guy Cian really professional, very courteous and a pleasure to deal with.

Reply from DFS Furniture - Limerick
We got great assistance from Amy and Cian in purchasing our coffee table. Great service

Reply from DFS Furniture - Limerick

Reply from DFS Furniture - Limerick
I recently visited the Limerick store to purchase a new sofa, and I couldn’t be happier with the experience. Every time I stopped in, the sales team was welcoming and helpful, creating a relaxed atmosphere with no pressure.
A special mention goes to Linda, who went above and beyond throughout the entire process. She took the time to understand what we needed, guided us through different options, and was incredibly patient while we made our decision. Her product knowledge, professionalism, and genuine willingness to help made all the difference. Thanks to Linda, we found the perfect sofa for our home. She truly deserves recognition for her excellent service.
Highly recommend the Limerick store—and definitely ask for Linda!

Reply from DFS Furniture - Limerick
Had a lovely shopping experience in DFS Limerick all thanks to the lovely Ms. Linda Kelly. She was so welcoming and friendly. Very helpful and professional, has great knowledge and advice for an unsure customer.

Reply from DFS Furniture - Limerick
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