The sales person was really helpful with sizing and access. Offered a drink which was a lovely touch. Gave honest recommendations and double checked everything before I agreed. Very patient with me c... See more
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See what reviewers are saying
We were assisted by Sonia who was extremely helpful and informative. She did everything she could to help us make decisions, finding solutions to any problems we came across.
Company replied
Shoppers often note that showroom staff are helpful, knowledgeable, and allow you to browse without pressure. DFS sofas as good value for money
Company replied
She was very helpful and patient with us as we made different choices and took her time to help us with our order. Offered us something to drink and made us comfortable showing us the choice we made o... See more
Company replied
Company details
- Furniture Store
- also in
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
- 0333 999 9781
4.9
Excellent
7K reviews
Asks customers to review
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Paul was Helpful & efficient
30 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
My experience was excellent
My experience was excellent, the young lady helping me was brilliant, I couldn't have asked for better service, highly recommend
31 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I have a lovely experience the staff…
I have a lovely experience the staff were really nice,friendly and helpful. Communicating with sahil was really easy explained everything throughly and made it easy to understand. He got what style we were looking for and showed us what would work in the space straight way. Lovely people and would definitely buy again for here.
30 August 2026
Reply from DFS Furniture - Leicester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sahil.
Kind Regards,
Jordan
DFS Customer Support
Sahil was very helpful
Sahil was very helpful, went for window shopping bt end up buying 2 sofas just because Sahil's upselling skills were very great
30 August 2026
Reply from DFS Furniture - Leicester
Good Morning,
We are really happy that Sahil met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Go take a look .
As soon as we walked in, we liked the selection that was available for every budget.
The gentleman that helped us look at what was available for our requests was very helpful.He knew the products very well. There was no rush, we got given a coffee and enough time to think about it and then we made our purchase a sofa bed and a rug😁.
Again he went through all the paperwork clearly and we are looking forward to getting our sofa in about 6 weeks.
Cant recomend this particular store enough .had a lovely experience .
Honestly Go take a look.
29 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Everything was great
Everything was great. Went in store, didn’t get harassed which was nice. Had some help when needed it. Picked a great sofa and with a good bundle offer. 10 minutes later and the sofa was purchased and sorted. 1 week later the sofa was delivered and with the happiest delivery blokes ever.
22 August 2026
Reply from DFS Furniture - Leicester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Leicester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Leicester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Was not pushed into anything I didn't…
Was not pushed into anything I didn't want and she was very helpful
29 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Wasn’t pressured by any of the shop…
Wasn’t pressured by any of the shop assistants and the young man called Sahil was very good with our order and explained everything
29 August 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The store is very organised clean…
The store is very organised clean pleasure to walk round
26 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Quick and reliable service in store was…
Quick and reliable service in store was happy to answer any questions
19 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Team very helpful
Team very helpful, we weren’t rushed or pressured and they answered all our questions.
27 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Was no pressured by any member of staff…
Was no pressured by any member of staff hitesh was very polite and helpful
27 August 2026
Reply from DFS Furniture - Leicester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Perfect customer service from the staff…
Perfect customer service from the staff today. Offered us drinks and helped us through the process of buying the chairs. Would definitely recommend. I can’t remember the guys name but he was very helpful for me and my dad. He was very helpful and patient when we changed our mind.
27 August 2026
Reply from DFS Furniture - Leicester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great experience with Beth
Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. She remembered me (and my dog who had come along to test drive the new sofa choices). I've bought from DFS previously and have been happy with the process, the finance and the aftersales service and I was pleased to see that standards have been maintained.
8 August 2026
Reply from DFS Furniture - Leicester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Beth.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
I was very pleased with the service I received from Hitesh at DFS Leicester branch.Excellent service.
26 August 2026
Reply from DFS Furniture - Leicester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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